For Healthcare Support Staff

The Annapolis, MD location has an opening for a Full-Time Certified Medical Assistant. Must have strong phlebotomy experience, excellent communication/customer service skills and be detail oriented. Proficient with computers/EHR, diagnostic patient care and clinical administrative procedures a must. Responsible for triage, admin work and back-office duties. MUST be a Certified Medical Assistant. (40 hrs. per week)

Job Type:

• Full-time

Hourly Wage Range:

• $19-$30 per hour

Schedule:

• Monday to Friday

Work Location:

• In person

Required vaccinations (unless approved medical or religious exceptions):

• Flu
• MMR

Benefits:

• 401(k)
• 401(k) matching
• Dental insurance
• Disability insurance
• Employee assistance program
• Health insurance
• Life insurance
• Paid time off
• Tuition reimbursement
• Vision insurance

Maryland Primary Care Physicians is the largest physician-owned primary care group in Maryland. You will be joining a team of the best in your profession. Maryland Primary Care Physicians offers its employees opportunities for both career and personal growth.

Email resumes to: [email protected]

Must indicate which position and location that you are applying for consideration.
If the mailto: link does not function on your computer, please copy and paste the following text in the subject line of your email:
Annapolis – Certified Medical Assistant

Family Practice office in Bowie, MD has an opening for a Full Time Certified Medical Assistant. Must have strong phlebotomy experience, excellent communication/customer service skills and be detail oriented. Proficient with computers/EHR, diagnostic patient care and clinical administrative procedures a must. Responsible for triage, admin work and back office duties. MUST be a Certified Medical Assistant

Schedule:

• Monday to Friday

Work Location:

• In Person

Hourly Wage Range:

• $19-$23 per hour

Required vaccinations (unless approved medical or religious exceptions):

• Flu
• MMR

Benefits:

• 401(k)
• 401(k) matching
• Dental insurance
• Disability insurance
• Employee assistance program
• Health insurance
• Life insurance
• Paid time off
• Tuition reimbursement
• Vision insurance

Maryland Primary Care Physicians is the largest physician-owned primary care group in Maryland. You will be joining a team of the best in your profession. Maryland Primary Care Physicians offers its employees opportunities for both career and personal growth.

Email resumes to: [email protected]

Must indicate which position and location that you are applying for consideration.
If the mailto: link does not function on your computer, please copy and paste the following text in the subject line of your email:
Bowie – Certified Medical Assistant

Maryland Primary Care Physicians is the largest physician-owned primary care group in Maryland. You will be joining a team of the best in your profession. Maryland Primary Care Physicians offers its employees opportunities for both career and personal growth.

The practice in Bowie, MD is hiring for a dual role. The individual selected for this position will be responsible for performing both call center representative and medical receptionist duties.

General Summary of Duties:

Greet, instruct, direct, and schedule patients and visitors. Serve as a liaison between patients, medical support staff, providers, and the public. Maintain excellent customer service skills. Check in patients, verify and update necessary information in the Company’s electronic medical records system. Must have the ability to handle payments and follow cash control policies as established by the company. Assist patients with ambulatory difficulties. Ensure correct insurance coverage information. Answer telephones, screens calls, takes messages, and provide information as needed. File, coordinate lab work, physician reports, etc., as needed. Screen visitors and respond to routine requests for information. Understand OSHA and HIPAA regulations and requirements. Maintain work area and waiting room in neat and orderly manner. Open, date, and distribute incoming mail. Maintain patient confidentiality.

Experience/Skills:

• At least two years of healthcare experience required, preferably in a fast paced medical office setting.
• Knowledge of medical terminology and medical coding.
• Word processing and computer experience.
• Exceptional customer service and communication skills.
• Epic experience preferred.

Education:

• High school or equivalent (Required)

Pay Range:

• $17.00-$21.00 Hourly

Schedule:

• Monday to Friday

Work Location:

• In person

Required vaccinations (unless approved medical or religious exceptions):

• Flu
• MMR

Benefits:

• 401(k)
• 401(k) matching
• Dental insurance
• Employee assistance program
• Health insurance
• Life insurance
• Paid time off
• Tuition reimbursement
• Vision insurance

Maryland Primary Care Physicians is the largest physician-owned primary care group in Maryland. You will be joining a team of the best in your profession. Maryland Primary Care Physicians offers its employees opportunities for both career and personal growth.

Email resumes to: [email protected]

Must indicate which position and location that you are applying for consideration.
If the mailto: link does not function on your computer, please copy and paste the following text in the subject line of your email:
Bowie – Medical Receptionist/Call Center Representative

Maryland Primary Care Physicians is the largest physician-owned primary care group in Maryland. You will be joining a team of the best in your profession. Maryland Primary Care Physicians offers its employees opportunities for both career and personal growth.
Large Internal Medicine Practice office in Columbia, MD has an opening for a Full-Time Call Center Supervisor. Must have experience supervising individuals and working in a fast-paced medical environment. Must have exceptional customer service skills, excellent communication skills to schedule appointments, attention to detail and possess a good work ethic. Proficiency working with computers is a must. Epic experience preferred. Two (2) years of experience working in a Healthcare setting preferred. Previous call center experience is required and staff supervision experience required.

Job Type:

• Full -Time

Pay Range:

• $23-27 Hourly

Schedule:

• Monday to Friday 7:00 am- 3:30 pm

Work Location:

• In person

Required vaccinations (unless approved medical or religious exceptions):

• Flu
• MMR

Benefits:

• 401(k)
• 401(k) matching
• Dental insurance
• Employee assistance program
• Health insurance
• Life insurance
• Paid time off
• Tuition reimbursement
• Vision insurance

Maryland Primary Care Physicians is the largest physician-owned primary care group in Maryland. You will be joining a team of the best in your profession. Maryland Primary Care Physicians offers its employees opportunities for both career and personal growth.

Email resumes to: [email protected]

Must indicate which position and location that you are applying for consideration.
If the mailto: link does not function on your computer, please copy and paste the following text in the subject line of your email:
Columbia – Call Center Supervisor – Full Time

Family Practice office in Columbia, MD has an opening for a Full Time Certified Medical Assistant. Must have strong phlebotomy experience, excellent communication/customer service skills and be detail oriented. Proficient with computers/EHR, diagnostic patient care and clinical administrative procedures a must. Responsible for triage, admin work and back-office duties. MUST be a Certified Medical Assistant.

Schedule:

• Monday to Friday

Hourly Wage Range:

• $19-$26 per hour

Work setting:

• In-person

Experience:

• Clinical: 1 year (Preferred)

License/Certification:

• Certified Medical Assistant (Required)

Work Location:

• In person

Required vaccinations (unless approved medical or religious exceptions):

• Flu
• MMR

Benefits:

• 401(k)
• 401(k) matching
• Dental insurance
• Employee assistance program
• Health insurance
• Life insurance
• Paid time off
• Tuition reimbursement
• Vision insurance

Maryland Primary Care Physicians is the largest physician-owned primary care group in Maryland. You will be joining a team of the best in your profession. Maryland Primary Care Physicians offers its employees opportunities for both career and personal growth.

Email resumes to: [email protected]

Must indicate which position and location that you are applying for consideration.
If the mailto: link does not function on your computer, please copy and paste the following text in the subject line of your email:
Columbia – Certified Medical Assistant

Large Family Practice office in Pasadena, MD has an opening for a Full-Time Call Center Representative. Must have experience working in a fast-paced medical environment. Must have exceptional customer service skills, excellent communication skills to schedule appointments, attention to detail and possess a good work ethic. Proficiency working with computers is a must. Epic experience preferred. Two (2) years of experience working in a Healthcare setting. Previous call center experience is preferred.

Maryland Primary Care Physicians is the largest physician-owned primary care group in Maryland. You will be joining a team of the best in your profession. Maryland Primary Care Physicians offers its employees opportunities for both career and personal growth.
Required vaccinations (unless approved medical or religious exceptions): Flu and MMR

Job Type:

• Full-time

Pay Range:

• $18.00 – $20.00 per hour

Schedule:

• Mon thru Friday (7:30am-4pm)

Work Location:

• In person

Required vaccinations (unless approved medical or religious exceptions):

• Flu
• MMR

Benefits:

• 401(k)
• 401(k) matching
• Dental insurance
• Employee assistance program
• Health insurance
• Life insurance
• Paid time off
• Tuition reimbursement
• Vision insurance

Maryland Primary Care Physicians is the largest physician-owned primary care group in Maryland. You will be joining a team of the best in your profession. Maryland Primary Care Physicians offers its employees opportunities for both career and personal growth.

Email resumes to: [email protected]

Must indicate which position and location that you are applying for consideration.
If the mailto: link does not function on your computer, please copy and paste the following text in the subject line of your email:
Pasadena – Call Center Representative

Family Practice office located in Pasadena, MD has an opening for a Full-Time Certified Medical Assistant. Must have excellent communication/customer service skills and be detail oriented. Proficient with computers/EHR, diagnostic patient care and clinical administrative procedures a must. Phlebotomy experience is desired. Responsible for triage, admin work and back office duties. MUST be a Certified Medical Assistant.

Schedule:

• Monday through Thursday. 9:30am to 8:00pm.

Hourly Wage Range:

• $19-$30 per hour

Required vaccinations (unless approved medical or religious exceptions):

• Flu
• MMR

Benefits:

• 401(k)
• 401(k) matching
• Dental insurance
• Employee assistance program
• Health insurance
• Life insurance
• Paid time off
• Tuition reimbursement
• Vision insurance

Maryland Primary Care Physicians is the largest physician-owned primary care group in Maryland. You will be joining a team of the best in your profession. Maryland Primary Care Physicians offers its employees opportunities for both career and personal growth.

Email resumes to: [email protected]

Must indicate which position and location that you are applying for consideration.
If the mailto: link does not function on your computer, please copy and paste the following text in the subject line of your email:
Pasadena – Certified Medical Assistant

Family Practice office in Pasadena, MD has an opening for a Certified Phlebotomist. Must have strong phlebotomy experience, excellent communication/customer service skills and be detail oriented.

Pediatric experience is a plus. Proficient with computers/EMR, diagnostic patient care and clinical admin procedures a must. Responsible for triage, admin work and back office duties.

MUST be a Certified Phlebotomist through an accredited certifying organization, such as:

• American Medical Technologists (AMT)
• American Society of Phlebotomy Technicians (ASPT)
• National Association for Healthcare Professionals (NAHP)
• National Center for Competency Testing (NCCT)
• National Healthcareer Association (NHA)

Work Schedule:

• Monday through Friday, 7:30am to 4:00pm.

Hourly Wage Range:

• $19-$30 per hour

Required vaccinations (unless approved medical or religious exceptions):

• Flu
• MMR

Benefits:

• 401(k)
• 401(k) matching
• Dental insurance
• Employee assistance program
• Health insurance
• Life insurance
• Paid time off
• Tuition reimbursement
• Vision insurance

Maryland Primary Care Physicians is the largest physician-owned primary care group in Maryland. You will be joining a team of the best in your profession. Maryland Primary Care Physicians offers its employees opportunities for both career and personal growth.

Email resumes to: [email protected]

Must indicate which position and location that you are applying for consideration.
If the mailto: link does not function on your computer, please copy and paste the following text in the subject line of your email:
Pasadena – Certified Phlebotomist

Family Practice office in Queenstown, MD has an opening for a Full Time Call Center Representative. Must have experience working in a fast-paced medical environment. Must have exceptional customer service skills, excellent communication skills to schedule appointments, attention to detail and possess a good work ethic. Proficiency working with computers is a must. Epic experience preferred. Experience working in a Healthcare setting. Previous call center experience is required.

Maryland Primary Care Physicians is the largest physician-owned primary care group in Maryland. You will be joining a team of the best in your profession. Maryland Primary Care Physicians offers its employees opportunities for both career and personal growth.

The office hours are Monday through Friday, 7:00am-5:00pm and Friday, 7:00-3:00pm. The schedule rotates weekly between those hours.

Job Type:

• Full-time

Pay Range:

• $17.00 – $20.00 Hourly

Work Location:

• In person

Required vaccinations (unless approved medical or religious exceptions):

• Flu
• MMR

Benefits:

• 401(k)
• 401(k) matching
• Dental insurance
• Employee assistance program
• Health insurance
• Life insurance
• Paid time off
• Tuition reimbursement
• Vision insurance

Maryland Primary Care Physicians is the largest physician-owned primary care group in Maryland. You will be joining a team of the best in your profession. Maryland Primary Care Physicians offers its employees opportunities for both career and personal growth.

Email resumes to: [email protected]

Must indicate which position and location that you are applying for consideration.
If the mailto: link does not function on your computer, please copy and paste the following text in the subject line of your email:
Queenstown – Call Center Representative

General Summary of Duties:
Greet, instruct, direct, and schedule patients and visitors Serve as a liaison between patients, medical support staff, providers, and the public. Maintain excellent customer service skills. Check in patients, verify and update necessary information in the Company’s electronic medical records system. Must have the ability to handle payments and follow cash control policies as established by the company. Assist patients with ambulatory difficulties. Ensure correct insurance coverage information. Answer telephones, screens calls, takes messages, and provide information as needed. File, coordinate lab work, physician reports, etc., as needed. Screen visitors and respond to routine requests for information. Understand OSHA and HIPAA regulations and requirements. Maintain work area and waiting room in neat and orderly manner. Open, date, and distribute incoming mail. Maintain patient confidentiality.

Education:
High school diploma or equivalent.

Experience:

• One year experience, preferably in a medical office setting.
• Knowledge of medical terminology desirable and medical coding.
• Word processing and computer experience.

Job Type:

• Full-time

Pay Range:

• $18.00 – $23.00 per hour

Schedule:

• Monday to Friday

Work Location:

• In person

Required vaccinations (unless approved medical or religious exceptions):

• Flu
• MMR

Benefits:

• 401(k)
• 401(k) matching
• Dental insurance
• Employee assistance program
• Health insurance
• Life insurance
• Paid time off
• Tuition reimbursement
• Vision insurance

Maryland Primary Care Physicians is the largest physician-owned primary care group in Maryland. You will be joining a team of the best in your profession. Maryland Primary Care Physicians offers its employees opportunities for both career and personal growth.

Email resumes to: [email protected]

Must indicate which position and location that you are applying for consideration.
If the mailto: link does not function on your computer, please copy and paste the following text in the subject line of your email:
Specialty Practices – Medical Receptionist

Physician’s Management Group is seeking an Accounts Payable (AP) Assistant to join our team. This entry-level position offers an excellent chance to gain valuable experience in the accounting and finance field. If you have at least one year of experience in AP or a related field, we encourage you to apply!

General Summary of Duties:
An Accounts Payable Assistant provides financial, administrative, and clerical support. Performs various accounting functions primarily associated with payment of expenses in a timely fashion. Tasks include the following: review invoices for accuracy, vouch invoices to supporting documents and purchase orders, ascertain proper level of authorization, record expenses and make payments in a timely fashion.

Supervision Received:
Accounts Payable Supervisor

Supervision Exercised:
None

Typical Physical Demands:
Requires sitting, some standing, stooping, and stretching. Occasionally may lift up to 30 pounds. Requires sufficient hand-eye coordination and manual dexterity to operate a keyboard, photocopier, telephone, calculator, and other office equipment. Requires normal range of hearing and eyesight to record, prepare and communicate appropriate reports.

Typical Working Conditions:
Work is performed in an office environment.

Primary Duties/Responsibilities Include but is not Limited to:

1. Assist in processing accounts payable transactions accurately and timely
2. Verify invoices, purchase orders, and payment requests for completeness and accuracy
3. Maintain accurate records and documentation of all AP activities
4. Reconcile vendor statements and resolve discrepancies
5. Communicate professionally with vendors and internal teams to resolve payment-related issues
6. Assist in data entry and general clerical tasks as needed
7. Reconcile invoices with operations inventory system
8. Certify vendor accounts by harmonizing monthly statements and affiliated transactions
9. Achieve organization and AP objectives by executing affiliated outcomes as required

Performance Requirements:

• Excellent in maintaining confidentiality
• Outstanding interrelations skills, team building spirit, and ability to resolve issues in a dynamic manner
• Excellent bookkeeping, communication, and decision-making skills

Knowledge, Skills, and Abilities:
Strong data entry skills are needed. Proficiency in Microsoft Excel. Knowledgeable of Accounts Payable processes. Familiarity with purchase order processes. Ability to work independently and take initiative.

Education:
High school diploma required; Associate degree preferred or working towards degree.

Job Type:

• Part-time

Pay Range:

• $20-$21 per hour

Schedule:

• Monday to Friday

Work Location:

• In person

Experience:

1. Minimum of one year of experience in accounts payable, bookkeeping or a similar role
2. Basic knowledge of accounting and bookkeeping principles

Required vaccinations (unless approved medical or religious exceptions):

• Flu
• MMR

Maryland Primary Care Physicians is the largest physician-owned primary care group in Maryland. You will be joining a team of the best in your profession. Maryland Primary Care Physicians offers its employees opportunities for both career and personal growth.

Email resumes to: [email protected]

Must indicate which position and location that you are applying for consideration.
If the mailto: link does not function on your computer, please copy and paste the following text in the subject line of your email:
Admin – Accounts Payable Assistant

Physicians Management Group, which provides all administrative services for Maryland Primary Care Physicians LLC, has an opportunity for a Billing Supervisor of Medical AR follow-up and payment posting. This position oversees the day-to-day operations and activities of the assigned AR insurance follow-up and payment posting department.

Reports To:

• Billing Manager

Key Responsibilities:

• Lead, mentor, and support a team, fostering a collaborative and productive work environment.
• Serve as the first point of contact for Follow-Up and Posting Representatives and with other staff regarding operational processes and issues.
• Follow up and resolve site location inquiries to ensure satisfactory resolution.
• Assist with special projects involving or affecting the billing department.
• Work on various Epic WQs relating to insurance and posting.
• Manage and resolve escalated customer communications, concerns, conflicts, or issues.
• Ensure daily correspondence/voicemail messages are addressed on time.
• Assist and provide necessary on-the-job training and flow of information to all personnel.
• Monitor claims submissions, insurance payments, and denials to identify trends, payment inconsistencies, and possible issues.
• Stay abreast of payor regulations, policies, and procedures changes, and attend meetings as required.
• Supervision of Insurance Follow-Up and Posting Billing Staff:
  • Strong insurance follow-up, payment posting, and denial management skills to ensure accurate service payment.
  • Monitor the revenue cycle activities with proficient problem resolution.
  • Oversee and monitor the billing team’s workflow and make recommendations to improve efficiency.
  • Assign personnel as needed to the various duties to ensure continuous improvement of procedures and processes within the billing department.
  • Monitor different payment sources from payers, including EFT, VCC, and checks.
  • Follow up with insurance companies to identify and correct issues.
  • Research and resolve credit balances
  • Monitor and evaluate staff performance, providing feedback, coaching, and implementing corrective actions as needed.
• Perform other related duties as required or assigned.

Qualifications:

• Minimum of 3 years of experience in medical billing supervisory management, preferably in primary care.
• Minimum of 4 years in medical billing
• Strong knowledge of healthcare, payer regulations, and compliance standards.
• Excellent leadership, communication, and interpersonal skills.
• Experience with coding, accounts receivable, denial management, and performance monitoring.

Skills:

• Proficient knowledge of the revenue cycle, insurance requirements, medical terminology, and medical necessities associated with various procedure codes.
• Working knowledge of practice management system/EHR system(s), CPT, ICD-10 coding, and governmental and commercial insurance guidelines.
• Understanding of insurance, explanation of benefits, and other insurance correspondence.
• Effective organizational and time management skills, excellent written, oral, and interpersonal skills with a focus on rapport-building, listening, and questioning skills.
• Ability to assess own strengths and weaknesses, pursue training and development opportunities, strive to continuously build knowledge and skills, and share expertise with others.
• Ability to multitask with demonstrated flexibility and strong analytical skills.
• Ability to work independently, both remotely and in an office environment.
• Customer service and customer phone communication experience with an ability to communicate effectively and provide excellent customer service. Maintain patient confidentiality following company policy and procedure and HIPAA regulations.
• Possess proficient use of computerized billing systems, personal computers, and Microsoft Word and Excel software applications.

Working Conditions:

• Primarily based in the administrative office with the potential of a hybrid schedule.
• Full-time position with standard office hours.

Pay Range:

• $27/hr – $32/hr

Required vaccinations (unless approved medical or religious exceptions):

• Flu
• MMR

Benefits:

• 401(k)
• 401(k) matching
• Dental insurance
• Employee assistance program
• Health insurance
• Life insurance
• Paid time off
• Tuition reimbursement
• Vision insurance

Maryland Primary Care Physicians is the largest physician-owned primary care group in Maryland. You will be joining a team of the best in your profession. Maryland Primary Care Physicians offers its employees opportunities for both career and personal growth.

Email resumes to: [email protected]

Must indicate which position and location that you are applying for consideration.
If the mailto: link does not function on your computer, please copy and paste the following text in the subject line of your email:
Admin – A/R Medical Billing Insurance Follow-Up and Posting Supervisor

Job Description

Physicians Management Group, which provides all administrative services for Maryland Primary Care Physicians LLC, has an A/R Medical Billing Follow-Up Representative opening. Under the supervision of the Follow-Up Supervisor, the A/R Medical Billing Follow-Up Representative will be responsible for having detailed knowledge and experience in following up on insurance claim status, resolving denials and rejections, resubmission of claims, filing appeals, and handling incoming patient calls.

Daily work activities include but are not limited to:

• Responsible for claims denial, verification of insurance, claim status, processing claim appeals, and resubmitting claims as necessary.
• Investigate and resolve outstanding insurance claims within the appropriate time.
• Follow up on denials from insurance carriers and submit appeals when necessary.
• Contact the patient when necessary to obtain correct information for the claim processing.
• Check patient information online via the insurance website or phone call and update information appropriately.
• Answer and respond to patient and insurance carrier calls and address their questions and concerns professionally and on time.
• Document notes accurately and concisely in the medical software system per company guidelines.
• Work with individual practice sites to gather additional information to correct a claim when required.
• Monitor claims submissions, insurance payments, and denials to identify trends and possible issues.
• Review incoming insurance and patient correspondence for appropriate action.
• Respond to e-mail and phone inquiries from individual practice sites.
• Ensure compliance with rules and regulations for insurance carriers.
• Maintain up-to-date information on various insurance companies and any relevant changes.
• Communicate effectively with staff at all levels of the organization, both inter and intra-departmentally.
• Provide guidance and instruction to fellow team members when necessary.
• Provide information regarding work progress, actions, and issues promptly and effectively. Recommend improvements.
• Effectively identify and communicate to the Supervisor changes, issues, or when assistance is needed
• Support and backup other areas of the department as needed.
• Perform other duties as assigned.

TRAINING TO TAKE PLACE ON-SITE.

Knowledge, Skills, and Abilities:

Must have proficient knowledge of insurance requirements, medical terminology, and medical necessity associated with various procedure codes. Proficient knowledge of practice management system/EHR system(s), CPT, modifier, ICD-10 coding, and governmental and commercial insurance guidelines. Have an understanding of insurance explanation of benefits and other insurance correspondence. Experience with Electronic Remittance Advice is preferred. Customer service and phone communication experience with an ability to communicate effectively and provide excellent customer service. Must be able to problem-solve, follow written and oral instructions, and function effectively as a team with other employees. Ability to work independently, both remotely and in an office environment. Excellent time management skills and attention to detail. Maintain patient confidentiality following company policy and procedure and HIPAA regulations. Possess proficient use of computerized billing systems, personal computers, and Microsoft Word and Excel software applications. Epic Software experience is a plus.

Application Question(s):

• Do you have current knowledge of ICD10/CPT coding and medical insurance claim follow-up?
• Have you worked with Epic software?

Job Type:

• Full-time

Pay Range:

• $19.00 – $24.50 Hourly

Schedule:

• Monday to Friday

Experience:

• Medical Billing: 1 year (Required)

Required vaccinations (unless approved medical or religious exceptions):

• Flu
• MMR

Benefits:

• 401(k)
• 401(k) matching
• Dental insurance
• Employee assistance program
• Health insurance
• Life insurance
• Paid time off
• Tuition reimbursement
• Vision insurance

Maryland Primary Care Physicians is the largest physician-owned primary care group in Maryland. You will be joining a team of the best in your profession. Maryland Primary Care Physicians offers its employees opportunities for both career and personal growth.

Email resumes to: [email protected]

Must indicate which position and location that you are applying for consideration.
If the mailto: link does not function on your computer, please copy and paste the following text in the subject line of your email:
Admin – A/R Medical Billing Insurance Follow-Up Representative

Job Summary:

The Clinical Education and Regulatory Manager has responsibility and accountability for establishing and maintaining excellence in clinical practice for all Maryland Primary Care Physician practices (8 primary care and 2 specialty offices). This includes analyzing clinical practice and identifying opportunities to increase quality, safety, effectiveness and efficiency with primary and specialty care. Identifying clinical indicators to measure, evaluate and improve care; maintaining compliance with all clinical policies, procedures and regulations; training and supervising clinical support staff who deliver care in the practice (nurses, LPNs, CMAs, phlebotomists). This position will work from the administrative office and will require travel to the various practice sites.

Location:

• Physicians Management Group

Reports To:

• Director of Operations

Key Responsibilities:

• Identify opportunities and implement systems to improve the value of care and services to patients and families across the care continuum.
• Manage the clinical educators and clinical training staff.
• Establish competency assessments and on-going clinical practice performance standards for all levels of clinical staff to ensure the highest quality of care.
• Develop staffing models in conjunction with the practice sites. Monitor and understand scope of practice for all types of clinical staff.
• Oversee the daily clinical operations, ensuring smooth and efficient workflows.
• Participate in and assure compliance with regulatory and accreditation standards. Maintains a thorough understanding of requirements and standards. Ensure all sites comply with healthcare regulations, policies, and procedures.
• Implement and monitor quality improvement initiatives to enhance patient care services.
• Develop a strong, collaborative relationship with the clinical director and practice manager at each practice.
• Lead, mentor, and support a team of healthcare professionals, fostering a collaborative and productive work environment.
• Monitor and evaluate the performance of clinical staff and operations, providing feedback and implementing corrective actions as needed.
• Enhance patient satisfaction by optimizing care delivery processes and addressing patient concerns promptly.

Education:

• Bachelor’s or Master’s degree in Nursing
• Licensed Registered Nurse in Maryland

Qualifications:

• Minimum of 5 years of experience in clinical operations management, preferably in a primary care setting.
• Strong knowledge of healthcare regulations and compliance standards.
• Excellent leadership, communication, and interpersonal skills.
• Experience with quality improvement initiatives and performance monitoring.
• Ability to travel to primary care sites as needed.

Skills:

• Strategic planning and organizational skills.
• Problem-solving and decision-making abilities.
• Proficiency in healthcare management software.
• Strong analytical and reporting skills.

Working Conditions:

• Primarily based in the administrative office with travel to primary care sites.
• Full-time position with standard office hours; may require flexibility for site visits and urgent matters.

Pay Range:

• $48.00/hr – $69.00/hr

Required vaccinations (unless approved medical or religious exceptions):

• Flu
• MMR

Benefits:

• 401(k)
• 401(k) matching
• Dental insurance
• Employee assistance program
• Health insurance
• Life insurance
• Paid time off
• Tuition reimbursement
• Vision insurance

Maryland Primary Care Physicians is the largest physician-owned primary care group in Maryland. You will be joining a team of the best in your profession. Maryland Primary Care Physicians offers its employees opportunities for both career and personal growth.

Email resumes to: [email protected]

Must indicate which position and location that you are applying for consideration.
If the mailto: link does not function on your computer, please copy and paste the following text in the subject line of your email: Admin – Clinical Education and Regulatory Manager

Job Summary:
We are seeking a dedicated and knowledgeable Epic Ambulatory Credentialed Trainer to join our team (8 primary care and 2 specialty sites). The ideal candidate will be responsible for training healthcare professionals on the Epic Ambulatory module, ensuring they are proficient in using the system to enhance patient care and streamline administrative processes.
Key Responsibilities:

• Conduct training sessions for healthcare staff on the Epic Ambulatory module.
• Develop and update training materials, including manuals, guides, and e-learning content.
• Provide one-on-one support and troubleshooting for users experiencing difficulties with the system.
• Provide end-user support via the Epic helpdesk
• Monitor and assess the effectiveness of training programs, adjusting as necessary.
• Stay current with updates and changes to the Epic Ambulatory module and incorporate them into training sessions.
• Assist in the implementation of new features and workflows within the Epic system.
• Maintain detailed records of training sessions and user progress.

Qualifications:

• Epic Ambulatory Credentialed Trainer certification.
• Previous experience in training or education, preferably within a healthcare setting.
• Strong understanding of the Epic Ambulatory module and its functionalities.
• Excellent communication and interpersonal skills.
• Ability to work independently and as part of a team.
• Proficiency in creating and delivering training materials.
• Strong problem-solving skills and attention to detail.

Working Conditions:

• Primarily based in the administrative office with travel to primary care sites.
• A full-time position with standard office hours may require flexibility for site visits, upgrades and urgent matters.

Pay Range:

• $26.00 to $37.00 per hour

Schedule:

• 8 hour shift, Monday to Friday

Required vaccinations (unless approved medical or religious exceptions):

• Flu
• MMR

Benefits:

• 401(k)
• 401(k) matching
• Dental insurance
• Employee assistance program
• Health insurance
• Life insurance
• Paid time off
• Tuition reimbursement
• Vision insurance

Maryland Primary Care Physicians is the largest physician-owned primary care group in Maryland. You will be joining a team of the best in your profession. Maryland Primary Care Physicians offers its employees opportunities for both career and personal growth.

Email resumes to: [email protected]

Must indicate which position and location that you are applying for consideration.
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Admin – Epic Ambulatory Credentialed Trainer