A doctor examining a patients' ear.MPCP is a busy, established primary care practice in Central Maryland. We’re looking for outstanding medical support staff to join our growing team, including managers, clinical coordinators, call center representatives, medical representatives, billing clerks and clinical data analysts.

Our staff love working at MPCP because we offer:

  • Comprehensive compensation package, including competitive salary and benefits
  • Friendly, supportive workplace environment
  • Opportunities for career and personal growth


Summary of Benefits

Open Healthcare Support Staff Positions

Maryland Primary Care Physicians provides equal employment opportunities to all qualified individuals without regard to race, color, religion, national origin, age, gender, marital status, or sexual preference.

Annapolis, Maryland Top

Maryland Primary Care Physicians is a busy, growing, established family practice group. We are currently seeking a full-time Back Office Runner.

Medical office in Annapolis is in need of Full-time Back Office Runner. Requires medical assistant certification, medical office experience and Runners require accuracy with vitals, temperatures and weights. Competitive salary and benefits. Must be vaccinated with the Flu and COVID vaccines.

Required vaccinations (unless approved medical or religious exceptions):

  • COVID-19
  • Flu
  • MMR

Here is what we offer:

  • Competitive compensation
  • Full benefits
  • Paid time off
  • Tuition reimbursement
  • 401(k)

Maryland Primary Care Physicians is the largest physician-owned primary care group in Maryland. You will be joining a team of the best in your profession. Maryland Primary Care Physicians offers its employees opportunities for both career and personal growth.

Email resumes to: AnnapolisResumes@mpcp.com

Must indicate which position and location that you are applying for consideration.
If the mailto: link does not function on your computer, please copy and paste the following text in the subject line of your email:
Annapolis – Back Office Runner

Large Family Practice office in Annapolis, MD has an opening for a Full-Time Certified Medical Assistant. Must have strong phlebotomy experience, excellent communication/customer service skills and be detail oriented. Proficient with computers/EHR, diagnostic patient care and clinical administrative procedures a must. Responsible for triage, admin work and back office duties. MUST be a Certified Medical Assistant.

Required vaccinations (unless approved medical or religious exceptions):

  • COVID-19
  • Flu
  • MMR

Here is what we offer:

  • Competitive compensation
  • Full benefits
  • Paid time off
  • Tuition reimbursement
  • 401(k)

Maryland Primary Care Physicians is the largest physician-owned primary care group in Maryland. You will be joining a team of the best in your profession. Maryland Primary Care Physicians offers its employees opportunities for both career and personal growth.

Email resumes to: AnnapolisResumes@mpcp.com

Must indicate which position and location that you are applying for consideration.
If the mailto: link does not function on your computer, please copy and paste the following text in the subject line of your email:
Annapolis – Certified Medical Assistant

Arnold, Maryland Top

Large Family Practice office in Arnold, MD has an opening for a Full Time Certified Medical Assistant. Must have strong phlebotomy experience, excellent communication/customer service skills and be detail oriented. Proficient with computers/EHR, diagnostic patient care and clinical administrative procedures a must. Responsible for triage, admin work and back office duties. MUST be a Certified Medical Assistant

Required vaccinations (unless approved medical or religious exceptions):

  • COVID-19
  • Flu
  • MMR

Here is what we offer:

  • Competitive compensation
  • Full benefits
  • Paid time off
  • Tuition reimbursement
  • 401(k)

Maryland Primary Care Physicians is the largest physician-owned primary care group in Maryland. You will be joining a team of the best in your profession. Maryland Primary Care Physicians offers its employees opportunities for both career and personal growth.

Email resumes to: ArnoldResumes@mpcp.com

Must indicate which position and location that you are applying for consideration.
If the mailto: link does not function on your computer, please copy and paste the following text in the subject line of your email:
Arnold – Certified Medical Assistant

Large Family Practice office in Arnold, MD has an opening for a Certified Phlebotomist. Must have strong phlebotomy experience, excellent communication/customer service skills and be detail oriented. Pediatric experience is a plus. Proficient with computers/EMR, diagnostic patient care and clinical admin procedures a must. Responsible for triage, admin work and back office duties.

MUST be a Certified Phlebotomist through an accredited certifying organization, such as:

  • American Medical Technologists (AMT)
  • American Society of Phlebotomy Technicians (ASPT)
  • National Association for Healthcare Professionals (NAHP)
  • National Center for Competency Testing (NCCT)
  • National Healthcareer Association (NHA)

Required vaccinations (unless approved medical or religious exceptions):

  • COVID-19
  • Flu
  • MMR

Here is what we offer:

  • Competitive compensation
  • Full benefits
  • Paid time off
  • Tuition reimbursement
  • 401(k)

Maryland Primary Care Physicians is the largest physician-owned primary care group in Maryland. You will be joining a team of the best in your profession. Maryland Primary Care Physicians offers its employees opportunities for both career and personal growth.

Email resumes to: ArnoldResumes@mpcp.com

Must indicate which position and location that you are applying for consideration.
If the mailto: link does not function on your computer, please copy and paste the following text in the subject line of your email:
Arnold – Certified Phlebotomist

General Summary of Duties:
Greet, instruct, direct, and schedule patients and visitors. Serve as a liaison between patients, medical support staff, providers, and the public. Maintain excellent customer service skills. Check in patients, verify and update necessary information in the Company’s electronic medical records system. Must have the ability to handle payments and follow cash control policies as established by the company. Assist patients with ambulatory difficulties. Ensure correct insurance coverage information. Answer telephones, screens calls, takes messages, and provide information as needed. File, coordinate lab work, physician reports, etc., as needed. Screen visitors and respond to routine requests for information. Understand OSHA and HIPAA regulations and requirements. Maintain work area and waiting room in neat and orderly manner. Open, date, and distribute incoming mail. Maintain patient confidentiality.

Education:
High school diploma or equivalent.

Experience:

  • One year experience, preferably in a medical office setting.
  • Knowledge of medical terminology desirable and medical coding.
  • Word processing and computer experience.

Required vaccinations (unless approved medical or religious exceptions):

  • COVID-19
  • Flu
  • MMR

Here is what we offer:

  • Competitive compensation
  • Full benefits
  • Paid time off
  • Tuition reimbursement
  • 401(k)

Maryland Primary Care Physicians is the largest physician-owned primary care group in Maryland. You will be joining a team of the best in your profession. Maryland Primary Care Physicians offers its employees opportunities for both career and personal growth.

Email resumes to: ArnoldResumes@mpcp.com

Must indicate which position and location that you are applying for consideration.
If the mailto: link does not function on your computer, please copy and paste the following text in the subject line of your email:
Arnold – Medical Receptionist

Hanover, Maryland Top

Large Family Practice office in Hanover, MD has an opening for a Full-Time Certified Medical Assistant. Must have strong phlebotomy experience, excellent communication/customer service skills and be detail oriented. Proficient with computers/EHR, diagnostic patient care and clinical administrative procedures a must. Responsible for triage, admin work and back office duties. MUST be a Certified Medical Assistant.

Required vaccinations (unless approved medical or religious exceptions):

  • COVID-19
  • Flu
  • MMR

Here is what we offer:

  • Competitive compensation
  • Full benefits
  • Paid time off
  • Tuition reimbursement
  • 401(k)

Maryland Primary Care Physicians is the largest physician-owned primary care group in Maryland. You will be joining a team of the best in your profession. Maryland Primary Care Physicians offers its employees opportunities for both career and personal growth.

Email resumes to: ArundelMillsResumes@mpcp.com

Must indicate which position and location that you are applying for consideration.
If the mailto: link does not function on your computer, please copy and paste the following text in the subject line of your email:
Arundel Mills – Certified Medical Assistant

Our mission is to improve the health and wellbeing of our patients with a commitment to excellence in all that we do. We will accomplish this by providing high quality compassionate care and exceptional service, in a convenient and accessible manner.

Description of role:
Our busy physician office laboratory is currently seeking an experienced Laboratory Specimen Processor. The successful candidate will perform various tasks to support the laboratory technical staff, including specimen procurement and specimen processing. We encourage all qualified candidates to apply.

Tasks:

  • Receive and process samples verifying specimen’s identification and labeling with 100 % accuracy
  • Reporting specimen integrity concerns to the Laboratory Manager
  • Clean and maintain work area
  • Complying with HIPPA and OSHA Regulatory Compliance

Skills and requirements:

  • High school diploma/GED required
  • Ability to organize and prioritize work for timely completion
  • Effective communication skills, both verbally and in writing
  • Able and willing to maintain strict level of confidentiality regarding laboratory results and records
  • Excellent computer skills

Work schedule:

  • Part time — Evenings 5:00 pm to 8:30 pm. 15 hours biweekly. No Weekends required

Required vaccinations (unless approved medical or religious exceptions):

  • COVID-19
  • Flu
  • MMR

Maryland Primary Care Physicians is the largest physician-owned primary care group in Maryland. You will be joining a team of the best in your profession. Maryland Primary Care Physicians offers its employees opportunities for both career and personal growth.

Email resumes to: lstephens@mpcp.com

Must indicate which position and location that you are applying for consideration.
If the mailto: link does not function on your computer, please copy and paste the following text in the subject line of your email:
Central Lab – Laboratory Specimen Processor – Part Time

Bowie, Maryland Top

Large Family Practice office in Bowie, MD is hiring for a dual role. The individual selected for this position will be responsible for performing both call center representative and medical receptionist duties.

General Summary of Duties:
Greet, instruct, direct, and schedule patients and visitors. Serve as a liaison between patients, medical support staff, providers, and the public. Maintain excellent customer service skills. Check in patients, verify and update necessary information in the Company’s electronic medical records system. Must have the ability to handle payments and follow cash control policies as established by the company. Assist patients with ambulatory difficulties. Ensure correct insurance coverage information. Answer telephones, screens calls, takes messages, and provide information as needed. File, coordinate lab work, physician reports, etc., as needed. Screen visitors and respond to routine requests for information. Understand OSHA and HIPAA regulations and requirements. Maintain work area and waiting room in neat and orderly manner. Open, date, and distribute incoming mail. Maintain patient confidentiality.

Education:

  • High school diploma or equivalent.

Experience/Skills:

  • At least two years of healthcare experience required, preferably in a fast paced medical office setting.
  • Knowledge of medical terminology and medical coding.
  • Word processing and computer experience.
  • Exceptional customer service and communication skills.
  • Epic experience preferred.

Work Schedule:

  • 8:30am to 5:00pm, M-F. May have to stay past 5:00pm a few days a week.

Required vaccinations (unless approved medical or religious exceptions):

  • COVID-19
  • Flu
  • MMR

Here is what we offer:

  • Competitive compensation
  • Full benefits
  • Paid time off
  • Tuition reimbursement
  • 401(k)

Maryland Primary Care Physicians is the largest physician-owned primary care group in Maryland. You will be joining a team of the best in your profession. Maryland Primary Care Physicians offers its employees opportunities for both career and personal growth.

Email resumes to: BowieResumes@mpcp.com

Must indicate which position and location that you are applying for consideration.
If the mailto: link does not function on your computer, please copy and paste the following text in the subject line of your email:
Bowie – Call Center Representative and Front Office Medical Receptionist

Columbia, Maryland Top


Must have experience working in a fast paced medical environment. Must have exceptional customer service skills, excellent communication skills to schedule appointments, attention to detail and possess a good work ethic. Proficiency working with computers is a must. Epic experience preferred. Must have two (2) years of experience working in a Healthcare setting.

Required vaccinations (unless approved medical or religious exceptions):

  • COVID-19
  • Flu
  • MMR

Email resumes to: ColumbiaResumes@mpcp.com

Must indicate which position and location that you are applying for consideration.
If the mailto: link does not function on your computer, please copy and paste the following text in the subject line of your email:
Columbia – Call Center Representative


Must have clinical experience, excellent patient relations, strong attention to detail and stellar communication and customer service skills. Must possess proficiency working with computers or Electronic Medical Records, skill in diagnostic procedures, patient care, and clinical administrative procedures. Medical Assistant is responsible for triage, administrative work, and back office duties. Must be certified.

Required vaccinations (unless approved medical or religious exceptions):

  • COVID-19
  • Flu
  • MMR

Email resumes to: ColumbiaResumes@mpcp.com

Must indicate which position and location that you are applying for consideration.
If the mailto: link does not function on your computer, please copy and paste the following text in the subject line of your email:
Columbia – Certified Medical Assistant

General Summary of Duties:
Greet, instruct, direct, and schedule patients and visitors. Serve as a liaison between patients, medical support staff, providers, and the public. Maintain excellent customer service skills. Check in patients, verify and update necessary information in the Company’s electronic medical records system. Must have the ability to handle payments and follow cash control policies as established by the company. Assist patients with ambulatory difficulties. Ensure correct insurance coverage information. Answer telephones, screens calls, takes messages, and provide information as needed. File, coordinate lab work, physician reports, etc., as needed. Screen visitors and respond to routine requests for information. Understand OSHA and HIPAA regulations and requirements. Maintain work area and waiting room in neat and orderly manner. Open, date, and distribute incoming mail. Maintain patient confidentiality.

Education:

  • High school diploma or equivalent.

Experience:

  • One year experience, preferably in a medical office setting.
  • Knowledge of medical terminology desirable and medical coding.
  • Word processing and computer experience.

Required vaccinations (unless approved medical or religious exceptions):

  • COVID-19
  • Flu
  • MMR

Here is what we offer:

  • Competitive compensation
  • Full benefits
  • Paid time off
  • Tuition reimbursement
  • 401(k)

Maryland Primary Care Physicians is the largest physician-owned primary care group in Maryland. You will be joining a team of the best in your profession. Maryland Primary Care Physicians offers its employees opportunities for both career and personal growth.

Email resumes to: ColumbiaResumes@mpcp.com

Must indicate which position and location that you are applying for consideration.
If the mailto: link does not function on your computer, please copy and paste the following text in the subject line of your email:
Columbia – Front Office Medical Receptionist

Columbia, Maryland Top

General Summary of Duties: Greet, instruct, direct, and schedule patients and visitors. Serve as a liaison between patients, medical support staff, providers, and the public. Maintain excellent customer service skills. Check in patients, verify and update necessary information in the Company’s electronic medical records system. Must have the ability to handle payments and follow cash control policies as established by the company. Assist patients with ambulatory difficulties. Ensure correct insurance coverage information. Answer telephones, screens calls, takes messages, and provide information as needed. File, coordinate lab work, physician reports, etc., as needed. Screen visitors and respond to routine requests for information. Understand OSHA and HIPAA regulations and requirements. Maintain work area and waiting room in neat and orderly manner. Open, date, and distribute incoming mail. Maintain patient confidentiality.

Education: High school diploma or equivalent.

Experience:

  • One year experience, preferably in a medical office setting.
  • Knowledge of medical terminology desirable and medical coding.
  • Word processing and computer experience.

Hours:
Monday- Friday 9:00 am-5:30 pm

Required vaccinations (unless approved medical or religious exceptions):

  • COVID-19
  • Flu
  • MMR

Here is what we offer:

  • Competitive compensation
  • Full benefits
  • Paid time off
  • Tuition reimbursement
  • 401(k)

Maryland Primary Care Physicians is the largest physician-owned primary care group in Maryland. You will be joining a team of the best in your profession. Maryland Primary Care Physicians offers its employees opportunities for both career and personal growth.

Email resumes to: CardiologyResumes@mpcp.com

Must indicate which position and location that you are applying for consideration.
If the mailto: link does not function on your computer, please copy and paste the following text in the subject line of your email:
Columbia Cardiology – Front Office Medical Receptionist

Glen Burnie, Maryland Top

Must have demonstrated organizational, follow-up and communications skills to effectively support Practice Manager and Providers. A high degree of confidentiality is essential. The candidate must posses a high level of supervisory skills within a healthcare setting. Reliable, outstanding customer service and excellent problem-solving skills. Previous supervisory experience and familiarity with Back Office operations. Must have excellent clinical skills and trouble shooting abilities.

** Medical Assistant Certification Required **

Required vaccinations (unless approved medical or religious exceptions):

  • COVID-19
  • Flu
  • MMR

Here is what we offer:

  • Competitive compensation
  • Full benefits
  • Paid time off
  • Tuition reimbursement
  • 401(k)

Maryland Primary Care Physicians is the largest physician-owned primary care group in Maryland. You will be joining a team of the best in your profession. Maryland Primary Care Physicians offers its employees opportunities for both career and personal growth.

Email resumes to: GlenBurnieResumes@mpcp.com

Must indicate which position and location that you are applying for consideration.
If the mailto: link does not function on your computer, please copy and paste the following text in the subject line of your email:
Glen Burnie – Back Office Supervisor

Family Practice office has an opening for a Full Time Certified Medical Assistant. Must have excellent communication/customer service skills and be detail oriented. Proficient with computers/EHR, diagnostic patient care and clinical administrative procedures a must. Phlebotomy experience is desired. Responsible for triage, admin work and back office duties. MUST be a Certified Medical Assistant.

Required vaccinations (unless approved medical or religious exceptions):

  • COVID-19
  • Flu
  • MMR

Here is what we offer:

  • Competitive compensation
  • Full benefits
  • Paid time off
  • Tuition reimbursement
  • 401(k)

Maryland Primary Care Physicians is the largest physician-owned primary care group in Maryland. You will be joining a team of the best in your profession. Maryland Primary Care Physicians offers its employees opportunities for both career and personal growth.

Email resumes to: GlenBurnieResumes@mpcp.com

Must indicate which position and location that you are applying for consideration.
If the mailto: link does not function on your computer, please copy and paste the following text in the subject line of your email:
Glen Burnie – Certified Medical Assistant

Pasadena, Maryland Top

Maryland Primary Care Physicians has an open opportunity for an Evening Back Office Supervisor at our Pasadena Office. The Back Office Supervisor is responsible for Back Office Evening operation. Must have organizational, follow-up and communications skills. Confidentiality is essential. Reliable, outstanding customer service and excellent problem-solving skills. Previous supervisory experience and familiarity with Back Office operations. Must have excellent clinical skills and trouble shooting abilities.

Candidates MUST have a Medical Assistant Certification. It is a requirement for this position.

Full-Time
Monday through Thursday (Four 10-hour Days)
Hours: 9:30 am to 8:00 pm

Required vaccinations (unless approved medical or religious exceptions):

  • COVID-19
  • Flu
  • MMR

Here is what we offer:

  • Competitive compensation
  • Full benefits
  • Paid time off
  • Tuition reimbursement
  • 401(k)

Maryland Primary Care Physicians is the largest physician-owned primary care group in Maryland. You will be joining a team of the best in your profession. Maryland Primary Care Physicians offers its employees opportunities for both career and personal growth.

Email resumes to: PasadenaResumes@mpcp.com

Must indicate which position and location that you are applying for consideration.
If the mailto: link does not function on your computer, please copy and paste the following text in the subject line of your email:
Pasadena – Call Center Representative

Family Practice office located in Pasadena, MD has an opening for a Full-Time Certified Medical Assistant. Must have excellent communication/customer service skills and be detail oriented. Proficient with computers/EHR, diagnostic patient care and clinical administrative procedures a must. Phlebotomy experience is desired. Responsible for triage, admin work and back office duties. MUST be a Certified Medical Assistant.

Schedule:

  • Monday through Thursday. 9:30am to 8:00pm.

Required vaccinations (unless approved medical or religious exceptions):

  • COVID-19
  • Flu
  • MMR

Here is what we offer:

  • Competitive compensation
  • Full benefits
  • Paid time off
  • Tuition reimbursement
  • 401(k)

Maryland Primary Care Physicians is the largest physician-owned primary care group in Maryland. You will be joining a team of the best in your profession. Maryland Primary Care Physicians offers its employees opportunities for both career and personal growth.

Email resumes to: PasadenaResumes@mpcp.com

Must indicate which position and location that you are applying for consideration.
If the mailto: link does not function on your computer, please copy and paste the following text in the subject line of your email:
Pasadena – Certified Medical Assistant

Queenstown, Maryland Top

MPCP Queenstown is in need of a Back Office Supervisor. Must have demonstrated organizational, follow-up and communications skills to effectively support Practice Manager and Providers. A high degree of confidentiality is essential. The candidate must posses a high level of supervisory skills within a healthcare setting. Reliable, outstanding customer service and excellent problem-solving skills. Previous supervisory experience and familiarity with Back Office operations. Must have excellent clinical skills and trouble shooting abilities.

** Medical Assistant Certification Required **

Required vaccinations (unless approved medical or religious exceptions):

  • COVID-19
  • Flu
  • MMR

Here is what we offer:

  • Competitive compensation
  • Full benefits
  • Paid time off
  • Tuition reimbursement
  • 401(k)

Maryland Primary Care Physicians is the largest physician-owned primary care group in Maryland. You will be joining a team of the best in your profession. Maryland Primary Care Physicians offers its employees opportunities for both career and personal growth.

Email resumes to: QueenstownResumes@mpcp.com

Must indicate which position and location that you are applying for consideration.
If the mailto: link does not function on your computer, please copy and paste the following text in the subject line of your email:
Queenstown – Back Office Supervisor

General Summary of Duties:
Large Family Practice office in Queenstown, MD has an opening for a Full Time Call Center Representative. Must have experience working in a fast paced medical environment. Must have exceptional customer service skills, excellent communication skills to schedule appointments, attention to detail and possess a good work ethic. Proficiency working with computers is a must. Epic experience preferred. Experience working in a Healthcare setting. Previous call center experience is preferred.

Job Type: Full-time

Schedule: Monday – Friday, 1 evening shift a week and 1 Saturday a monthBenefits:

Required vaccinations (unless approved medical or religious exceptions):

  • COVID-19
  • Flu
  • MMR

Benefits:

  • Competitive pay
  • 401(k) matching
  • Medical, dental, and vision coverage
  • Paid time off
  • Tuition assistance

Maryland Primary Care Physicians is the largest physician-owned primary care group in Maryland. You will be joining a team of the best in your profession. Maryland Primary Care Physicians offers its employees opportunities for both career and personal growth.

Email resumes to: QueenstownResumes@mpcp.com

Must indicate which position and location that you are applying for consideration.
If the mailto: link does not function on your computer, please copy and paste the following text in the subject line of your email:
Queenstown – Call Center Representative

Large Family Practice office in Queenstown, MD has Full-time openings for a Certified Phlebotomist or Certified Medical Assistant. Must have strong phlebotomy experience, excellent communication/customer service skills and be detail oriented. Pediatric experience a plus. Proficient with computers/EMR, diagnostic patient care and clinical admin procedures a must. Responsible for triage, admin work and back office duties. MUST be either a Certified Phlebotomist or a Certified Medical Assistant.

Required vaccinations (unless approved medical or religious exceptions):

  • COVID-19
  • Flu
  • MMR

Email resumes to: QueenstownResumes@mpcp.com

Must indicate which position and location that you are applying for consideration.
If the mailto: link does not function on your computer, please copy and paste the following text in the subject line of your email:
Queenstown – Certified Phlebotomist or Medical Assistant

Hanover, Maryland Top

General Summary of Duties:
Professional, reliable, and personable Human Resources Clerk needed for our busy HR office. Duties include but not limited to filing confidential information, completion of orientation packets for new hires, prepare company recognition rewards, prepare new hire and termination personnel folders, prepare and complete insurance invoices and miscellaneous duties as assigned. This individual must maintain complete confidentiality and have excellent customer service in this position.

Education:
High school diploma or equivalent. Associates Degree preferred.

Experience:

  • Must Have Word processing and computer experience
  • Excel Experience a Plus
  • Well developed Computer skills

Temporary (3 months)

  • 25 – 30 Hours per week for up to 3 months

Required vaccinations (unless approved medical or religious exceptions):

  • COVID-19
  • Flu
  • MMR

Maryland Primary Care Physicians is the largest physician-owned primary care group in Maryland. You will be joining a team of the best in your profession. Maryland Primary Care Physicians offers its employees opportunities for both career and personal growth.

Email resumes to: Resumes@mpcp.com

Must indicate which position and location that you are applying for consideration.
If the mailto: link does not function on your computer, please copy and paste the following text in the subject line of your email:
Admin – Human Resources Clerk (Temporary)

Physicians Management Group, which provides all administrative services for Maryland Primary Care Physicians LLC, has an A/R Medical Billing Follow-Up Representative opening. Under the supervision of the Follow-Up and Collections Supervisor, the A/R Medical Billing Follow-Up Representative will be responsible for having a detailed knowledge and experience of following up on insurance claim status, resolving denials and rejections, resubmission of claims, filing appeals, and handling incoming patient calls.

Daily work activities include but are not limited to:

  • Responsible for claims denial, verification of insurance, claim status, processing claim appeals, and resubmitting claims as necessary.
  • Investigate and resolve outstanding insurance claims within the appropriate time.
  • Follow up on denials from insurance carriers and submit appeals when necessary.
  • Contact patient when necessary to obtain correct information for the claim processing.
  • Check patient information online via the insurance website or phone call and update information appropriately.
  • Answer and respond to patient and insurance carrier calls and address their questions and concerns in a professional and timely manner.
  • Accurately and concisely document notes in the medical software system per company guidelines.
  • Work with individual practice sites to gather additional information to correct a claim when required.
  • Monitor claims submissions, insurance payments, and denials to identify trends and possible issues.
  • Review incoming insurance and patient correspondence for appropriate action.
  • Respond to e-mail and phone inquiries from individual practice sites.
  • Ensure compliance with rules and regulations for insurance carriers.
  • Maintain up-to-date information on various insurance companies and any relevant changes.
  • Communicates effectively with staff at all levels of the organization, both inter and intra-departmentally.
  • Provide guidance and instruction to fellow team members when necessary.
  • Provide information regarding work progress, actions, and issues in a timely and effective manner. Recommend improvements.
  • Effectively identify and communicate to the supervisor changes, issues, or when assistance is needed.
  • Support and backup other areas of the department as needed.
  • Perform other duties as assigned.

POTENTIAL TO WORK HYBRID REMOTELY AFTER PROVEN PRODUCTIVITY. TRAINING TO TAKE PLACE ON-SITE.

Knowledge, Skills, and Abilities:

  • Must have proficient knowledge of insurance requirements, medical terminology, medical necessity associated with various procedure codes. Must have a working knowledge of practice management system/EHR system(s), CPT, modifier, ICD-10 coding, and governmental and commercial insurance guidelines. Understanding of insurance explanation of benefits and other insurance correspondence. Experience with Electronic Remittance Advice is preferred. Customer service and customer phone communication experience with an ability to communicate effectively and provide excellent customer service. Must be able to problem-solve, follow written and oral instructions, and function effectively as a team with other employees. Ability to work independently, both remotely and in an office environment. Excellent time management skills and attention to detail. Maintain the confidentiality of patient information following company policy and procedure and HIPAA regulations. Possess proficient use of computerized billing systems, personal computers, and Microsoft Word and Excel software applications. Epic Software experience is a plus.

Required vaccinations (unless approved medical or religious exceptions):

  • COVID-19
  • Flu
  • MMR

Here is what we offer:

  • Competitive compensation
  • Full benefits
  • Paid time off
  • Tuition reimbursement
  • 401(k)

Maryland Primary Care Physicians is the largest physician-owned primary care group in Maryland. You will be joining a team of the best in your profession. Maryland Primary Care Physicians offers its employees opportunities for both career and personal growth.

Email resumes to: Resumes@mpcp.com

Must indicate which position and location that you are applying for consideration.
If the mailto: link does not function on your computer, please copy and paste the following text in the subject line of your email:
Admin – Medical Billing Insurance Follow-Up Representative

Physicians Management Group (MPCP) is seeking a full-time Technical Support Representative to work in our Hanover, MD office.

The ideal candidate will have two (2) years experience in providing technical support in a corporate environment to include end-user support, ticket entry and follow through; PC trouble shooting and repair; inventory and ordering of equipment and supplies; hardware installation and relocation.
Requires working knowledge of PC hardware, MS Windows, IP networks, MS Office, Citrix and Terminal services.

Previous experience in healthcare IT is a plus.

Job Type: Full-time

Required vaccinations (unless approved medical or religious exceptions):

  • COVID-19
  • Flu
  • MMR

Here is what we offer:

  • Competitive compensation
  • Full benefits
  • Paid time off
  • Tuition reimbursement
  • 401(k)

Maryland Primary Care Physicians is the largest physician-owned primary care group in Maryland. You will be joining a team of the best in your profession. Maryland Primary Care Physicians offers its employees opportunities for both career and personal growth.

Email resumes to: Resumes@mpcp.com

Must indicate which position and location that you are applying for consideration.
If the mailto: link does not function on your computer, please copy and paste the following text in the subject line of your email:
Admin – Technical Support Representative


"I've worked for MPCP for over 7 years and love the work family I have here. Everyone from the doctors to the support staff have been supportive and helpful in helping me succeed over the years."

Brooke Richards, Medical Front Desk Receptionist