For Healthcare Support Staff

Family Practice office in Annapolis, MD is hiring for a dual role. The individual selected for this position will be responsible for performing both call center representative and medical receptionist duties.

General Summary of Duties: Greet, instruct, direct, and schedule patients and visitors. Serve as a liaison between patients, medical support staff, providers, and the public. Maintain excellent customer service skills. Check in patients, verify and update necessary information in the Company’s electronic medical records system. Must have the ability to handle payments and follow cash control policies as established by the company. Assist patients with ambulatory difficulties. Ensure correct insurance coverage information. Answer telephones, screens calls, takes messages, and provide information as needed. File, coordinate lab work, physician reports, etc., as needed. Screen visitors and respond to routine requests for information. Understand OSHA and HIPAA regulations and requirements. Maintain work area and waiting room in neat and orderly manner. Open, date, and distribute incoming mail. Maintain patient confidentiality.

Education: High school diploma or equivalent.

Experience/Skills:

• At least two years of healthcare experience required, preferably in a fast paced medical office setting.
• Knowledge of medical terminology and medical coding.
• Word processing and computer experience.
• Exceptional customer service and communication skills.
• Epic experience preferred.

Required vaccinations (unless approved medical or religious exceptions):

• Flu
• MMR

Here is what we offer:

• Competitive compensation
• Full benefits
• Paid time off
• Tuition reimbursement
• 401(k)

Maryland Primary Care Physicians is the largest physician-owned primary care group in Maryland. You will be joining a team of the best in your profession. Maryland Primary Care Physicians offers its employees opportunities for both career and personal growth.

Email resumes to: AnnapolisResumes@mpcp.com

Must indicate which position and location that you are applying for consideration.
If the mailto: link does not function on your computer, please copy and paste the following text in the subject line of your email:
Annapolis – Call Center Representative and Front Office Medical Receptionist

Large FP office in Arnold has opening for a Certified Phlebotomist/Medical Assistant. Must have strong phlebotomy experience, excellent communication/customer service skills and be detail oriented. Must have clinical experience, excellent patient relations, strong attention to detail and stellar communication skills. Must possess proficiency working with computers or Electronic Medical Records, skills in diagnostic procedures, patient care and clinical administrative procedures. Medical Assistant will be responsible for triage, administrative work and back office duties. Proficient with computers/EMR, diagnostic patient care and clinical admin procedures a must. Responsible for triage, admin work and back office duties.
MUST be either a Certified Phlebotomist or a Certified Medical Assistant.

Job Type:

• Full-time

Schedule:

• Monday to Friday

Work setting:

• Clinic
• In-person

Ability to commute/relocate:

• Arnold, MD 21012: Reliably commute or planning to relocate before starting work (Preferred)

Education:

• High school or equivalent (Preferred)

License/Certification:

• Certified Medical Assistant (Required)

Work Location:

• One location

Required vaccinations (unless approved medical or religious exceptions):

• Flu
• MMR

Here is what we offer:

• Competitive compensation
• Full benefits
• Paid time off
• Tuition reimbursement
• 401(k)

Maryland Primary Care Physicians is the largest physician-owned primary care group in Maryland. You will be joining a team of the best in your profession. Maryland Primary Care Physicians offers its employees opportunities for both career and personal growth.

Email resumes to: ArnoldResumes@mpcp.com

Must indicate which position and location that you are applying for consideration.
If the mailto: link does not function on your computer, please copy and paste the following text in the subject line of your email:
Arnold – Certified Phlebotomist/Medical Assistant

Thank you for considering employment with Maryland Primary Care Physicians (MPCP). MPCP is a busy, growing, established family practice group with offices in Anne Arundel, Howard, Prince George’s, and Queen Anne’s counties. You will be joining a team of the best in your profession. MPCP offers its employees opportunities for both career and personal growth. The company also offers a competitive compensation and benefits package.

The Arnold location of Maryland Primary Care Physicians is seeking a fulltime Licensed Practical Nurse (LPN) to join our clinical support team. The position is responsible for assisting in the delivery of primary health care and patient care management. Must have clinical experience, excellent communication/customer service skills, and be detailed oriented. Proficient with computers/EMR, diagnostic patient care and clinical administrative procedures is a must. Responsible for phlebotomy, immunizations, administrative work and back office duties. Epic experience preferred.

Schedule:

• Monday to Friday

Requirements:

• Valid licensure as a Licensed Practical Nurse (LPN)
• Excellent communication and customer service skills
• Attention to detail and able to multitask

Required vaccinations (unless approved medical or religious exceptions):

• Flu
• MMR

Here is what we offer:

• Competitive compensation
• Full benefits
• Paid time off
• Tuition reimbursement
• 401(k)

Maryland Primary Care Physicians is the largest physician-owned primary care group in Maryland. You will be joining a team of the best in your profession. Maryland Primary Care Physicians offers its employees opportunities for both career and personal growth.

Email resumes to: ArnoldResumes@mpcp.com

Must indicate which position and location that you are applying for consideration.
If the mailto: link does not function on your computer, please copy and paste the following text in the subject line of your email:
Arnold – Licensed Practical Nurse (LPN)

General Summary of Duties:
Must have experience as an Epic Super User. Have excellent communication/customer service skills and be detailed oriented. Must also have clinical supervisory experience, excellent patient relations skills, and possess strong attention to detail. Impressive interpersonal skills to effectively communicate with customers, employees, physicians, and management is also required.

Supervision Received:

• Practice Manager

Supervision Exercised:

• Front and Back Offices

Typical Physical Demands:

• Requires full range of body motion including handling and lifting patients, manual and finger dexterity, and eye-hand coordination. Position involves standing and walking for extensive periods of time. Occasionally lifts and carries items weighing up to 50 pounds. Requires corrected vision to 20/20 and hearing to normal range. Requires working under stressful conditions or irregular hours. May be exposed to communicable diseases and/or bodily fluids.

Typical Working Conditions:

• Frequent exposure to communicable diseases, toxic substances, medicinal preparations, and other conditions common to a medical office environment.

Primary Duties/Responsibilities Include but not Limited to:

• • The Site Supervisor, in collaboration with the Practice Manager, is responsible for overall site operations to include but not limited to: budgeting, space planning, training, and ensuring that the site meets its annual operational and budget goals.
  • Supervises staff including scheduling, monitoring time and attendance, performance management and evaluations while also being responsible for task functions.
  • Oversees staff to ensure procedures and tasks are completed correctly and in accordance with HIPAA standards with specific focus on customer service and patient flow.
  • Act as an Epic Super User

Responsibilities of a Super User

• • Lead, reinforce, and validate standard workflows and best practices.
  • Serve as a liaison to communicate upcoming changes to Epic to their peers, which include upgrades, rollouts, and other optimization activities.
  • First line of defense for end users’ questions.
  • Help prioritize issues and provide feedback on proposed resolutions.
  • Help on-board new hires in the department.
  • Provide support for front office and back office employees.

Performance Requirements:

• EPIC Super User
• Bachelor’s Degree preferred.
• Experience in a supervisory position in a medical office setting or multiple site locations.
• Demonstrated excellent ability to lead and motivate others.
• Proven ability to assess and manage workflow using sound judgment and problem-solving skills to identify areas for improvement and implement change.
• Established success in maintaining composure when confronted with fast-paced and stressful situations.
• Proficiency with the Microsoft Suite including Word, Excel and Outlook.

Education:

• High School Diploma or AA Degree. Bachelor’s Degree preferred

Experience:

• 2-3 Years in a clinical setting with supervisory experience

Certifications/License:

• Certified Medical Assistant

Alternative to Minimum Qualifications:

• None

Required vaccinations (unless approved medical or religious exceptions):

• Flu
• MMR

Here is what we offer:

• Competitive compensation
• Full benefits
• Paid time off
• Tuition reimbursement
• 401(k)

Maryland Primary Care Physicians is the largest physician-owned primary care group in Maryland. You will be joining a team of the best in your profession. Maryland Primary Care Physicians offers its employees opportunities for both career and personal growth.

Email resumes to: ArnoldResumes@mpcp.com

Must indicate which position and location that you are applying for consideration.
If the mailto: link does not function on your computer, please copy and paste the following text in the subject line of your email:
Arnold – Site Supervisor

Family Practice office in Hanover, MD has an opening for a Full-Time Certified Medical Assistant. Must have strong phlebotomy experience, excellent communication/customer service skills and be detail oriented. Proficient with computers/EHR, diagnostic patient care and clinical administrative procedures a must. Responsible for triage, admin work and back office duties.

MUST be a Certified Medical Assistant

Job Type:

• Full-time

Schedule:

• Monday to Friday

Work setting:

• In-person

License/Certification:

• Certified Medical Assistant (Required)

Work Location:

• In person

Required vaccinations (unless approved medical or religious exceptions):

• Flu
• MMR

Here is what we offer:

• Competitive compensation
• Full benefits
• Paid time off
• Tuition reimbursement
• 401(k)

Maryland Primary Care Physicians is the largest physician-owned primary care group in Maryland. You will be joining a team of the best in your profession. Maryland Primary Care Physicians offers its employees opportunities for both career and personal growth.

Email resumes to: ArundelMillsResumes@mpcp.com

Must indicate which position and location that you are applying for consideration.
If the mailto: link does not function on your computer, please copy and paste the following text in the subject line of your email:
Arundel Mills – Certified Medical Assistant

Family Practice office in Bowie, MD has an opening for a Full Time Certified Medical Assistant. Must have strong phlebotomy experience, excellent communication/customer service skills and be detail oriented. Proficient with computers/EHR, diagnostic patient care and clinical administrative procedures a must. Responsible for triage, admin work and back office duties. MUST be a Certified Medical Assistant

MPCP’s Bowie site will pay Candidates a one-time Conditional Sign-On Bonus of $1,500, after hire, in three installments. Candidate must apply by September 30, 2022.

Schedule:

• Monday to Friday

Required vaccinations (unless approved medical or religious exceptions):

• Flu
• MMR

Here is what we offer:

• Competitive compensation
• Full benefits
• Paid time off
• Tuition reimbursement
• 401(k)

Maryland Primary Care Physicians is the largest physician-owned primary care group in Maryland. You will be joining a team of the best in your profession. Maryland Primary Care Physicians offers its employees opportunities for both career and personal growth.

Email resumes to: BowieResumes@mpcp.com

Must indicate which position and location that you are applying for consideration.
If the mailto: link does not function on your computer, please copy and paste the following text in the subject line of your email:
Bowie – Certified Medical Assistant

Maryland Primary Care Physicians is the largest physician-owned primary care group in Maryland. You will be joining a team of the best in your profession. Maryland Primary Care Physicians offers its employees opportunities for both career and personal growth.

Family Practice office in Bowie, MD has an opening for a Part Time Certified Medical Assistant. Must have strong phlebotomy experience, excellent communication/customer service skills and be detail oriented. Proficient with computers/EHR, diagnostic patient care and clinical administrative procedures a must. Responsible for triage, admin work and back office duties. MUST be a Certified Medical Assistant.

Required vaccinations (unless approved medical or religious exceptions):

• Flu
• MMR

Maryland Primary Care Physicians is the largest physician-owned primary care group in Maryland. You will be joining a team of the best in your profession. Maryland Primary Care Physicians offers its employees opportunities for both career and personal growth.

Email resumes to: BowieResumes@mpcp.com

Must indicate which position and location that you are applying for consideration.
If the mailto: link does not function on your computer, please copy and paste the following text in the subject line of your email:
Bowie – Certified Medical Assistant (Part-time)

Thank you for considering employment with Maryland Primary Care Physicians (MPCP). MPCP is a busy, growing, established family practice group with offices in Anne Arundel, Howard, Prince George’s, and Queen Anne’s counties. You will be joining a team of the best in your profession. MPCP offers its employees opportunities for both career and personal growth. The company also offers a competitive compensation and benefits package.

The Bowie location of Maryland Primary Care Physicians is seeking a fulltime entry level Licensed Practical Nurse (LPN) to join our clinical support team. The position is responsible for assisting in the delivery of primary health care and patient care management. Must have clinical experience, excellent communication/customer service skills, and be detailed oriented. Proficient with computers/EMR, diagnostic patient care and clinical administrative procedures is a must. Responsible for phlebotomy, immunizations, administrative work and back office duties. Epic experience preferred.

Required vaccinations (unless approved medical or religious exceptions):

• Flu
• MMR

Here is what we offer:

• Competitive compensation
• Full benefits
• Paid time off
• Tuition reimbursement
• 401(k)

Maryland Primary Care Physicians is the largest physician-owned primary care group in Maryland. You will be joining a team of the best in your profession. Maryland Primary Care Physicians offers its employees opportunities for both career and personal growth.

Email resumes to: BowieResumes@mpcp.com

Must indicate which position and location that you are applying for consideration.
If the mailto: link does not function on your computer, please copy and paste the following text in the subject line of your email:
Bowie – Licensed Practical Nurse (LPN) – Entry Level

Must have experience working in a fast paced medical environment. Must have exceptional customer service skills, excellent communication skills to schedule appointments, attention to detail and possess a good work ethic. Proficiency working with computers is a must. Epic experience preferred. Must have two (2) years of experience working in a Healthcare setting.

Required vaccinations (unless approved medical or religious exceptions):

• Flu
• MMR

Email resumes to: ColumbiaResumes@mpcp.com

Must indicate which position and location that you are applying for consideration.
If the mailto: link does not function on your computer, please copy and paste the following text in the subject line of your email:
Columbia – Call Center Representative

Family Practice office in Columbia, MD has an opening for a Full Time Certified Medical Assistant. Must have strong phlebotomy experience, excellent communication/customer service skills and be detail oriented. Proficient with computers/EHR, diagnostic patient care and clinical administrative procedures a must. Responsible for triage, admin work and back-office duties. MUST be a Certified Medical Assistant.

Schedule:

• Monday to Friday

Work setting:

• In-person

Experience:

• Clinical: 1 year (Preferred)

License/Certification:

• Certified Medical Assistant (Required)

Work Location:

• In person

Required vaccinations (unless approved medical or religious exceptions):

• Flu
• MMR

Here is what we offer:

• Competitive compensation
• Full benefits
• Paid time off
• Tuition reimbursement
• 401(k)

Maryland Primary Care Physicians is the largest physician-owned primary care group in Maryland. You will be joining a team of the best in your profession. Maryland Primary Care Physicians offers its employees opportunities for both career and personal growth.

Email resumes to: ColumbiaResumes@mpcp.com

Must indicate which position and location that you are applying for consideration.
If the mailto: link does not function on your computer, please copy and paste the following text in the subject line of your email:
Columbia – Certified Medical Assistant

General Summary of Duties:

Greet, instruct, direct, and schedule patients and visitors Serve as a liaison between patients, medical support staff, providers, and the public. Maintain excellent customer service skills. Check in patients, verify and update necessary information in the Company’s electronic medical records system. Must have the ability to handle payments and follow cash control policies as established by the company. Assist patients with ambulatory difficulties. Ensure correct insurance coverage information. Answer telephones, screens calls, takes messages, and provide information as needed. File, coordinate lab work, physician reports, etc., as needed. Screen visitors and respond to routine requests for information. Understand OSHA and HIPAA regulations and requirements. Maintain work area and waiting room in neat and orderly manner. Open, date, and distribute incoming mail. Maintain patient confidentiality.

Education:

• High school diploma or equivalent.

Experience:

• One year experience, preferably in a medical office setting.
• Knowledge of medical terminology desirable and medical coding.
• Word processing and computer experience.

Job Type:

• Full-time

Required vaccinations (unless approved medical or religious exceptions):

• Flu
• MMR

Here is what we offer:

• Competitive compensation
• Full benefits
• Paid time off
• Tuition reimbursement
• 401(k)

Maryland Primary Care Physicians is the largest physician-owned primary care group in Maryland. You will be joining a team of the best in your profession. Maryland Primary Care Physicians offers its employees opportunities for both career and personal growth.

Email resumes to: ColumbiaResumes@mpcp.com

Must indicate which position and location that you are applying for consideration.
If the mailto: link does not function on your computer, please copy and paste the following text in the subject line of your email:
Columbia – Medical Receptionist

Description

The Referral/Authorization Coordinator is responsible for servicing the needs of patients, providers, and the Health Plans representatives, by effectively handling referrals from providers to facilitate the clinical review, issue authorizations and coordination of referrals services utilizing pre-approved screening criteria in compliance with contracted Client’s requirements and adopted clinical guidelines. Handles the more complex requests for treatment and authorization requests. Conducts searches on authorization requests to handle complex Provider inquiries

Job Duties

• Obtain prior authorizations for diagnostic imaging, prescription medications, Home Health, and Durable Medical Equipment.
• Receives referral requests from providers and Health Plans representatives. Assist in processing medical services request. Completes clerical duties related to the processing of Authorization Requests and Provider Referrals.
• Verifies member’s eligibility and benefits with subsequent notification to designated staff of eligibility issues.
• Inputs all requests for services received via fax or phone into the system accurately for electronically generated authorization and tracking.
• Provides services authorizations to providers per UM Departmental Policy and Procedures and specific contracted Client’s process on a timely manner.
• Requests submission of appropriate medical records according to established criteria for requested service(s) in accordance with the corresponding Policy and Procedure.
• Notifies required parties within the appropriate timeframe for routine and urgent requests for services.
• Research member history for duplications and consideration of authorization limits.
• Verifies fax numbers and system updates. Communicates with requesting provider for any identified need to clarify a request for an authorization, such as CPT codes, ICD10, requested timeframes and member’s demographics.
• Provides effective departmental communication with both internal and external sources.
• Forwards Authorizations to appropriate department staff in terms of eligibility and other coverage, pricing, and benefit issues.
• Scans, attaches, reviews and effectively works with electronic images as part of the authorization process. Including recording the required information from attachments into the authorization fields.
• Collaborates with Supervisor and Insurance companies to resolve complex authorization issues.
• Appropriately forwards all referral requests to the next level of clinical review as applicable and after verifying for completeness and appropriateness.
• Coordinates approved outpatient surgical procedures in specialist’s office and/or outpatient surgical facilities with health plan’s authorization department when applicable.
• Coordinates approved services with Home Health and Durable Medical Equipment Providers, Nurse Care Managers, Plan discharge Planners and Plan Members as delegated or required by Plan.
• Is resource person for PCP to refer to network specialist(s).
• Maintains appropriate logs, records, and reports as established.
• Documents and communicates areas of concern to supervisor.
• Identifies providers who show an educational need to follow national, state and plan requirements.
• Adheres to company HIPAA policies and procedures. Identifying, maintaining and protecting sensitive HIPAA information (PHI) and following procedures to ensure the security of such information.
• Perform other duties as assigned.

Education

• High school diploma or general education degree (GED); Medical coding or authorization education/training preferred.

Experience & Skills Required

• Required: computer literacy and advanced data entry capacity (++45 wpm)
• Required: 3 – 5 years’ experience in a medical office setting
• Experience processing/managing referrals or authorization requests in a Utilization Management department for 2 years, demonstrating production and accuracy well above the minimum required goals, or an equivalent combination of education and experience, which would provide the required knowledge, skills and abilities may also be qualifying.

Job Type:

• Full-time

Weekly day range:

• Monday to Friday

Work Location:

• In person

Required vaccinations (unless approved medical or religious exceptions):

• Flu
• MMR

Here is what we offer:

• Competitive compensation
• Full benefits
• Paid time off
• Tuition reimbursement
• 401(k)

Maryland Primary Care Physicians is the largest physician-owned primary care group in Maryland. You will be joining a team of the best in your profession. Maryland Primary Care Physicians offers its employees opportunities for both career and personal growth.

Email resumes to: ColumbiaResumes@mpcp.com

Must indicate which position and location that you are applying for consideration.
If the mailto: link does not function on your computer, please copy and paste the following text in the subject line of your email:
Columbia – Referral/Authorization Coordinator

Must have demonstrated organizational, follow-up and communications skills to effectively support Practice Manager and Providers. A high degree of confidentiality is essential. The candidate must posses a high level of supervisory skills within a healthcare setting. Reliable, outstanding customer service and excellent problem-solving skills. Previous supervisory experience and familiarity with Back Office operations. Must have excellent clinical skills and trouble shooting abilities.

** Medical Assistant Certification Required **

Required vaccinations (unless approved medical or religious exceptions):

• Flu
• MMR

Here is what we offer:

• Competitive compensation
• Full benefits
• Paid time off
• Tuition reimbursement
• 401(k)

Maryland Primary Care Physicians is the largest physician-owned primary care group in Maryland. You will be joining a team of the best in your profession. Maryland Primary Care Physicians offers its employees opportunities for both career and personal growth.

Email resumes to: GlenBurnieResumes@mpcp.com

Must indicate which position and location that you are applying for consideration.
If the mailto: link does not function on your computer, please copy and paste the following text in the subject line of your email:
Glen Burnie – Back Office Supervisor

Family Practice office has an opening for a Full Time Certified Medical Assistant. Must have excellent communication/customer service skills and be detail oriented. Proficient with computers/EHR, diagnostic patient care and clinical administrative procedures a must. Phlebotomy experience is desired. Responsible for triage, admin work and back office duties. MUST be a Certified Medical Assistant.

Required vaccinations (unless approved medical or religious exceptions):

• Flu
• MMR

Here is what we offer:

• Competitive compensation
• Full benefits
• Paid time off
• Tuition reimbursement
• 401(k)

Maryland Primary Care Physicians is the largest physician-owned primary care group in Maryland. You will be joining a team of the best in your profession. Maryland Primary Care Physicians offers its employees opportunities for both career and personal growth.

Email resumes to: GlenBurnieResumes@mpcp.com

Must indicate which position and location that you are applying for consideration.
If the mailto: link does not function on your computer, please copy and paste the following text in the subject line of your email:
Glen Burnie – Certified Medical Assistant

Experienced Medical Receptionist for a Large, busy Primary Care Practice in Glen Burnie, MD.

General Summary of Duties:

Greet, instruct, direct, and schedule patients and visitors. Serve as a liaison between patients, medical support staff, providers, and the public. Maintain excellent customer service skills. Check in patients, verify and update necessary information in the Company’s electronic medical records system. Must have the ability to handle payments and follow cash control policies as established by the company. Assist patients with ambulatory difficulties. Ensure correct insurance coverage information. Answer telephones, screen calls, takes messages, and provide information as needed. File, coordinate lab work, physician report, etc., as needed. Screen visitors and respond to routine requests for information. Understand OSHA and HIPAA regulations and requirements. Maintain work area and waiting room in neat and orderly manner. Open, date, and distribute incoming mail. Maintain patient confidentiality. Epic experience preferred.

Education:

• High school diploma or equivalent

Experience:

• Must Have Knowledge of Insurance coverages, Medical coding and terminology.
• Must Have Word processing and computer experience.
• Epic Experience a Plus.

Required vaccinations (unless approved medical or religious exceptions):

• Flu
• MMR

Here is what we offer:

• Competitive compensation
• Full benefits
• Paid time off
• Tuition reimbursement
• 401(k)

Maryland Primary Care Physicians is the largest physician-owned primary care group in Maryland. You will be joining a team of the best in your profession. Maryland Primary Care Physicians offers its employees opportunities for both career and personal growth.

Email resumes to: GlenBurnieResumes@mpcp.com

Must indicate which position and location that you are applying for consideration.
If the mailto: link does not function on your computer, please copy and paste the following text in the subject line of your email:
Glen Burnie – Medical Receptionist

Family Practice office located in Pasadena, MD has an opening for a Full-Time Certified Medical Assistant. Must have excellent communication/customer service skills and be detail oriented. Proficient with computers/EHR, diagnostic patient care and clinical administrative procedures a must. Phlebotomy experience is desired. Responsible for triage, admin work and back office duties. MUST be a Certified Medical Assistant.

Schedule:

• Monday through Thursday. 9:30am to 8:00pm.

Required vaccinations (unless approved medical or religious exceptions):

• Flu
• MMR

Here is what we offer:

• Competitive compensation
• Full benefits
• Paid time off
• Tuition reimbursement
• 401(k)

Maryland Primary Care Physicians is the largest physician-owned primary care group in Maryland. You will be joining a team of the best in your profession. Maryland Primary Care Physicians offers its employees opportunities for both career and personal growth.

Email resumes to: PasadenaResumes@mpcp.com

Must indicate which position and location that you are applying for consideration.
If the mailto: link does not function on your computer, please copy and paste the following text in the subject line of your email:
Pasadena – Certified Medical Assistant

Family Practice office in Pasadena, MD has an opening for a Certified Phlebotomist. Must have strong phlebotomy experience, excellent communication/customer service skills and be detail oriented.

Pediatric experience is a plus. Proficient with computers/EMR, diagnostic patient care and clinical admin procedures a must. Responsible for triage, admin work and back office duties.

MUST be a Certified Phlebotomist through an accredited certifying organization, such as:

• American Medical Technologists (AMT)
• American Society of Phlebotomy Technicians (ASPT)
• National Association for Healthcare Professionals (NAHP)
• National Center for Competency Testing (NCCT)
• National Healthcareer Association (NHA)

Work Schedule:

• Monday through Friday, 7:30am to 4:00pm.

Required vaccinations (unless approved medical or religious exceptions):

• Flu
• MMR

Here is what we offer:

• Competitive compensation
• Full benefits
• Paid time off
• Tuition reimbursement
• 401(k)

Maryland Primary Care Physicians is the largest physician-owned primary care group in Maryland. You will be joining a team of the best in your profession. Maryland Primary Care Physicians offers its employees opportunities for both career and personal growth.

Email resumes to: PasadenaResumes@mpcp.com

Must indicate which position and location that you are applying for consideration.
If the mailto: link does not function on your computer, please copy and paste the following text in the subject line of your email:
Pasadena – Certified Phlebotomist

Family Practice office in Queenstown, MD has an opening for a Full Time Call Center Representative. Must have experience working in a fast-paced medical environment. Must have exceptional customer service skills, excellent communication skills to schedule appointments, attention to detail and possess a good work ethic. Proficiency working with computers is a must. Epic experience preferred. Experience working in a Healthcare setting. Previous call center experience is preferred.

Schedule:

• Monday – Friday, 1 evening shift a week and 1 Saturday a month

Required vaccinations (unless approved medical or religious exceptions):

• Flu
• MMR

Here is what we offer:

• Competitive compensation
• Full benefits
• Paid time off
• Tuition reimbursement
• 401(k)

Maryland Primary Care Physicians is the largest physician-owned primary care group in Maryland. You will be joining a team of the best in your profession. Maryland Primary Care Physicians offers its employees opportunities for both career and personal growth.

Email resumes to: QueenstownResumes@mpcp.com

Must indicate which position and location that you are applying for consideration.
If the mailto: link does not function on your computer, please copy and paste the following text in the subject line of your email:
Queenstown – Call Center Representative

Large Family Practice office in Queenstown, MD has Full-time openings for a Certified Phlebotomist or Certified Medical Assistant. Must have strong phlebotomy experience, excellent communication/customer service skills and be detail oriented. Pediatric experience a plus. Proficient with computers/EMR, diagnostic patient care and clinical admin procedures a must. Responsible for triage, admin work and back office duties. MUST be either a Certified Phlebotomist or a Certified Medical Assistant.

Required vaccinations (unless approved medical or religious exceptions):

• Flu
• MMR

Email resumes to: QueenstownResumes@mpcp.com

Must indicate which position and location that you are applying for consideration.
If the mailto: link does not function on your computer, please copy and paste the following text in the subject line of your email:
Queenstown – Certified Phlebotomist or Medical Assistant

Thank you for considering employment with Maryland Primary Care Physicians (MPCP). MPCP is a busy, growing, established family practice group with offices in Anne Arundel, Howard, Prince George’s, and Queen Anne’s counties. You will be joining a team of the best in your profession. MPCP offers its employees opportunities for both career and personal growth. The company also offers a competitive compensation and benefits package.

We are seeking a full-time Licensed Practical Nurse (LPN) to join our clinical support team. The position is responsible for assisting in the delivery of primary health care and patient care management. Must have clinical experience, excellent communication/customer service skills, and be detailed oriented. Proficient with computers/EMR, diagnostic patient care and clinical administrative procedures is a must. Responsible for phlebotomy, immunizations, administrative work and back office duties. Epic experience preferred.

Schedule:

• Daytime hours

• Monday to Friday

Requirements:

• Valid licensure as a Licensed Practical Nurse (LPN)

• EMR experience (preferably in EPIC)

• Excellent communication and customer service skills

• Attention to detail and able to multitask

Job Type:

• Full-time

Medical specialties:

• Primary Care

Standard shift:

• Day shift

Weekly schedule:

• Monday to Friday

Ability to commute/relocate:

• Queenstown, MD: Reliably commute or planning to relocate before starting work (Required)

License/Certification:

• BLS Certification (Preferred)

• LPN (Required)

Work Location:

• In person

Required vaccinations (unless approved medical or religious exceptions):

• Flu
• MMR

Here is what we offer:

• Competitive compensation
• Full benefits
• Paid time off
• Tuition reimbursement
• 401(k)

Maryland Primary Care Physicians is the largest physician-owned primary care group in Maryland. You will be joining a team of the best in your profession. Maryland Primary Care Physicians offers its employees opportunities for both career and personal growth.

Email resumes to: QueenstownResumes@mpcp.com

Must indicate which position and location that you are applying for consideration.
If the mailto: link does not function on your computer, please copy and paste the following text in the subject line of your email:
Queenstown – Licensed Practical Nurse

We are seeking a Genetic Counseling Assistant (GA/GCA) to join our Medical Geneticist. The position is responsible for assisting in the delivery of patient care, including pre- and post-visit tasks. Must have clinical experience, excellent communication/customer service skills, and be detail-oriented. Proficient with computers/EMR, diagnostic patient care and clinical administrative procedures is a must. Responsible for administrative work and back-office duties. Epic experience preferred.

Schedule:

• Hybrid Position
• Must come into the office once a month
• 10 hours per week

Primary Duties/Responsibilities Include but not Limited to:

1. Make appointments for Genetic patients.
2. Pre-screen patients before their appointment.
3. Triage patients before office visit.
4. Check in patients.
5. Assist with arranging patient testing.
6. Follow up post visit with patient results.
7. Attend one in person day monthly.

Requirements:

• Bachelor’s degree in biology, genetics, psychology, chemistry, medical technology or other related health sciences field, and/or completion of a Genetic (Counseling) Assistant certification program.
• EMR experience (preferably in Epic)
• Excellent communication and customer service skills
• Attention to detail and able to multitask

Required vaccinations (unless approved medical or religious exceptions):

• Flu
• MMR

Here is what we offer:

• Competitive compensation
• Full benefits
• Paid time off
• Tuition reimbursement
• 401(k)

Maryland Primary Care Physicians is the largest physician-owned primary care group in Maryland. You will be joining a team of the best in your profession. Maryland Primary Care Physicians offers its employees opportunities for both career and personal growth.

Email resumes to: Resumes@mpcp.com

Must indicate which position and location that you are applying for consideration.
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Admin – Genetic Counseling Assistant

Thank you for considering employment with Maryland Primary Care Physicians (MPCP). MPCP is a busy, growing, established family practice group with offices in Anne Arundel, Howard, Prince George’s, and Queen Anne’s counties. You will be joining a team of the best in your profession. MPCP offers its employees opportunities for both career and personal growth. The company also offers a competitive compensation and benefits package.

We are seeking a Licensed Practical Nurse (LPN) to join our Medical Geneticist. The position is responsible for assisting in the delivery of patient care, including pre- and post-visit tasks. Must have clinical experience, excellent communication/customer service skills, and be detail-oriented. Proficient with computers/EMR, diagnostic patient care and clinical administrative procedures is a must. Responsible for administrative work and back-office duties. Epic experience preferred.

Schedule:

• Hybrid Position
• Must come into the office once a month
• 10 hours per week

Requirements:

• Valid licensure as a Licensed Practical Nurse (LPN)

• Experience in Genetics a plus

• EMR experience (preferably in Epic)

• Excellent communication and customer service skills

• Attention to detail and able to multitask

Required vaccinations (unless approved medical or religious exceptions):

• Flu
• MMR

Position is open to Maryland residents only

Maryland Primary Care Physicians is the largest physician-owned primary care group in Maryland. You will be joining a team of the best in your profession. Maryland Primary Care Physicians offers its employees opportunities for both career and personal growth.

Email resumes to: jscheffers@mpcp.com

Must indicate which position and location that you are applying for consideration.
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Specialty Practices – Licensed Practical Nurse (Part-Time)

Physicians Management Group, which provides all administrative services for Maryland Primary Care Physicians LLC, has an A/R Medical Billing Payment Poster opening. Under the supervision of the Posting Supervisor, the A/R Medical Billing Payment Poster is responsible for the daily posting of payments and adjustment transactions for posting, electronic, paper, and lockbox, and credit card payments and handling incoming patient calls.

Daily work activities include but are not limited to:

• Timely and accurate posting of payments, adjustments, retractions, and denial transactions (paper and electronic).
• Verify the accuracy of daily input to reports generated by the practice management system
• Review and interpret the Explanation of Benefits (EOB) from insurance carriers to post appropriate payment and denial codes.
• Resolve all pending and variance items within designated time frames.
• Recognize payment inconsistencies and anomalies and inform the appropriate supervisor.
• Maintain organized payment and adjustment batches, supportive paper EOB and remittance advice.
• Work with various credit queues in Epic. Research and resolve unapplied or over-posted credits and process refund requests when necessary.
• Prepare the daily payment posting documents.
• Participate in identifying third-party payer payment denials and low reimbursed charges.
• Answer and respond to patient and insurance carrier calls and address their questions and concerns in a professional and timely manner.
• Accurately and concisely document notes in the medical software system per company guidelines.
• Respond to e-mail and phone inquiries from individual practice sites.
• Ensure compliance with rules and regulations for insurance carriers.
• Maintain up-to-date information on various insurance companies and any relevant changes.
• Communicates effectively with staff at all levels of the organization, both inter and intra-departmentally.
• Provide guidance and instruction to fellow team members when necessary.
• Provide information regarding work progress, actions, and issues in a timely and effective manner. Recommend improvements.
• Effectively identify and communicate to the supervisor changes, issues, or when assistance is needed.
• Support and backup other areas of the department as needed.
• Perform other duties as assigned.

TRAINING TO TAKE PLACE ON-SITE.

Knowledge, Skills, and Abilities:

Must have proficient knowledge of insurance requirements, medical terminology, medical necessity associated with various procedure codes. Must have a working knowledge of practice management system/EHR system(s), CPT, modifier, ICD-10 coding, and governmental and commercial insurance guidelines. Understanding of insurance explanation of benefits and other insurance correspondence. Experience with Electronic Remittance Advice is preferred. Customer service and customer phone communication experience with an ability to communicate effectively and provide excellent customer service. Must be able to problem-solve, follow written and oral instructions, and function effectively as a team with other employees. Ability to work independently, both remotely and in an office environment. Excellent time management skills and attention to detail. Maintain the confidentiality of patient information following company policy and procedure and HIPAA regulations. Possess proficient use of computerized billing systems, personal computers, and Microsoft Word and Excel software applications. Epic Software experience is a plus.

Job Type:

• Full-time

Benefits:

• 401(k)
• 401(k) matching
• Dental insurance
• Disability insurance
• Employee assistance program
• Health insurance
• Life insurance
• Paid time off
• Tuition reimbursement
• Vision insurance

Schedule:

• Monday to Friday

Application Question(s):

• Do you have current knowledge of ICD10/CPT coding and medical insurance and patient posting?
• Have you worked with Epic software?

Experience:

• Medical Billing: 1 year (Required)

Work Location:

• One location

Required vaccinations (unless approved medical or religious exceptions):

• Flu
• MMR

Here is what we offer:

• Competitive compensation
• Full benefits
• Paid time off
• Tuition reimbursement
• 401(k)

Maryland Primary Care Physicians is the largest physician-owned primary care group in Maryland. You will be joining a team of the best in your profession. Maryland Primary Care Physicians offers its employees opportunities for both career and personal growth.

Email resumes to: Resumes@mpcp.com

Must indicate which position and location that you are applying for consideration.
If the mailto: link does not function on your computer, please copy and paste the following text in the subject line of your email:
Admin – A/R Medical Billing Payment Poster

Physicians Management Group, which provides all administrative services for Maryland Primary Care Physicians LLC, has an A/R Medical Billing Follow-Up Representative opening. Under the supervision of the Follow-Up and Collections Supervisor, the A/R Medical Billing Follow-Up Representative will be responsible for having detailed knowledge and experience in following up on insurance claim status, resolving denials and rejections, resubmission of claims, filing appeals, and handling incoming patient calls.

Daily work activities include but are not limited to:

• Responsible for claims denial, verification of insurance, claim status, processing claim appeals, and resubmitting claims as necessary.
• Investigate and resolve outstanding insurance claims within the appropriate time.
• Follow up on denials from insurance carriers and submit appeals when necessary.
• Contact the patient when necessary to obtain correct information for the claim processing.
• Check patient information online via the insurance website or phone call and update information appropriately.
• Answer and respond to patient and insurance carrier calls and address their questions and concerns professionally and on time.
• Document notes accurately and concisely in the medical software system per company guidelines.
• Work with individual practice sites to gather additional information to correct a claim when required.
• Monitor claims submissions, insurance payments, and denials to identify trends and possible issues.
• Review incoming insurance and patient correspondence for appropriate action.
• Respond to e-mail and phone inquiries from individual practice sites.
• Ensure compliance with rules and regulations for insurance carriers.
• Maintain up-to-date information on various insurance companies and any relevant changes.
• Communicate effectively with staff at all levels of the organization, both inter and intra-departmentally.
• Provide guidance and instruction to fellow team members when necessary.
• Provide information regarding work progress, actions, and issues promptly and effectively. Recommend improvements.
• Effectively identify and communicate to the Supervisor changes, issues, or when assistance is needed
• Support and backup other areas of the department as needed.
• Perform other duties as assigned.

TRAINING TO TAKE PLACE ON-SITE.

Knowledge, Skills, and Abilities:

Must have proficient knowledge of insurance requirements, medical terminology, and medical necessity associated with various procedure codes. Proficient knowledge of practice management system/EHR system(s), CPT, modifier, ICD-10 coding, and governmental and commercial insurance guidelines. Have an understanding of insurance explanation of benefits and other insurance correspondence. Experience with Electronic Remittance Advice is preferred. Customer service and phone communication experience with an ability to communicate effectively and provide excellent customer service. Must be able to problem-solve, follow written and oral instructions, and function effectively as a team with other employees. Ability to work independently, both remotely and in an office environment. Excellent time management skills and attention to detail. Maintain patient confidentiality following company policy and procedure and HIPAA regulations. Possess proficient use of computerized billing systems, personal computers, and Microsoft Word and Excel software applications. Epic Software experience is a plus.

Schedule:

• Monday to Friday

Application Question(s):

• Do you have current knowledge of ICD10/CPT coding and medical insurance claim follow-up?
• Have you worked with Epic software?

Experience:

• Medical Billing: 1 year (Required)</li.

Work Location:

• One location

Required vaccinations (unless approved medical or religious exceptions):

• Flu
• MMR

Here is what we offer:

• Competitive compensation
• Full benefits
• Paid time off
• Tuition reimbursement
• 401(k)

Maryland Primary Care Physicians is the largest physician-owned primary care group in Maryland. You will be joining a team of the best in your profession. Maryland Primary Care Physicians offers its employees opportunities for both career and personal growth.

Email resumes to: Resumes@mpcp.com

Must indicate which position and location that you are applying for consideration.
If the mailto: link does not function on your computer, please copy and paste the following text in the subject line of your email:
Admin – A/R Medical Billing Insurance Follow-Up Representative

Physicians Management Group, which provides all administrative services for Maryland Primary Care Physicians LLC, has an opportunity for a Billing Supervisor of Medical AR follow-up. This position oversees the day-to-day operations and activities of the assigned AR insurance follow-up department.

Responsibilities and daily work activities include but are not limited to the following:

• Promote a positive, fair, and open environment within the department. Must be proficient in conflict resolution, group interaction, and team building.
• Serving as the first point of contact for Account Representatives (ARs) and with other staff regarding operational processes and issues.
• Follow up on on-site location problems, complaints, and inquiries to ensure satisfactory resolution.
• Assist as needed with a special project involving or affecting the billing department.
• Manage and resolve escalated customer communications, concerns, conflicts, or issues.
• Attend meetings as required by management.
• Ensure that daily correspondence/voicemail messages are addressed timely.
• Answer and respond to patient and insurance carrier calls and address their questions and concerns professionally and on time.
• Report to the Billing Manager if there is a problem meeting task expectations in the required time frames.
• Assist and provide necessary on-the-job training and flow of information to all personnel.
• Monitor claims submissions, insurance payments, and denials to identify trends and possible issues.
• Supervision of Follow Up Staff:
  • Monitors the revenue cycle activities and resolves any issues.
  • Monitor the workflow of the Follow Up billing staff and assign personnel as needed to the various duties, to ensure continuous improvement of procedures and processes within the billing department.
  • Keep the Billing Manager and other management informed of personnel issues, staffing issues, and any other pertinent information affecting the billing operation.
  • Use performance management tools and processes (e.g., review of employee work quality through conducting assessments) to evaluate employee performance; evaluate performance assessments against identified success metrics.
  • Provide coaching and feedback, and conduct performance reviews during formal corrective action events.
  • Responsible for schedule adherence (e.g., break time and lunch).
  • Stay abreast of changes in all insurances and assist staff with these changes.
  • Follow-up with insurance companies to identify and correct problems.
  • Understand how to research and resolve credit balances every month as needed to fill in for staff.
• Perform other related duties as required or assigned.

Knowledge, Skills, and Abilities:

Must have proficient knowledge of the revenue cycle, insurance requirements, medical terminology, medical necessity associated with various procedure codes. Must have a working knowledge of practice management system/EHR system(s), CPT, ICD-10 coding, and governmental and commercial insurance guidelines. Understanding of insurance explanation of benefits and other insurance correspondence. Effective organizational and time management skills, excellent written, oral, and interpersonal skills with a focus on rapport-building, listening, and questioning skills. Ability to assess own strengths and weaknesses, pursue training and development opportunities, strives to continuously build knowledge and skills, and share expertise with others. Ability to multi-task with demonstrated flexibility and strong analytical skills. Ability to work independently, both remotely and in an office environment. Customer service and customer phone communication experience with an ability to communicate effectively and provide excellent customer service. Maintain patient confidentiality following company policy and procedure and HIPAA regulations. Possess proficient use of computerized billing systems, personal computers, and Microsoft Word and Excel software applications.

• Medical Billing: 5 years (Preferred)
• Supervisory: Two years’ leadership experience (e.g.Team Lead, Supervisor, Manager) (Required)
• EPIC: 1 year (Preferred)
• Accounts Receivable: 1 year (Preferred)
• Coding Experience: 2 years (Preferred)

Required vaccinations (unless approved medical or religious exceptions):

• Flu
• MMR

Here is what we offer:

• Competitive compensation
• Full benefits
• Paid time off
• Tuition reimbursement
• 401(k)

Maryland Primary Care Physicians is the largest physician-owned primary care group in Maryland. You will be joining a team of the best in your profession. Maryland Primary Care Physicians offers its employees opportunities for both career and personal growth.

Email resumes to: Resumes@mpcp.com

Must indicate which position and location that you are applying for consideration.
If the mailto: link does not function on your computer, please copy and paste the following text in the subject line of your email:
Admin – Insurance Follow-Up Supervisor

Job Title: Clinical Educator

Department:

• Operations

Immediate Supervisor Title:

• Manager of Quality Services and Chief Operating Officer

Job Supervisory Responsibilities:

• None

General Summary:

• A nonexempt position. The Clinical Educator will work to create clinical employee development content, employee education and clinical performance initiatives.

Essential Job Responsibilities:

1. Maintain up to date OSHA and Safety Training.
2. Maintain records of MPCP and PMG staff OSHA training and PPD records.
3. Oversee and assist with all ongoing clinical training initiatives.
4. Instruct best practices for clinical skills such as phlebotomy, immunization administration and laboratory procedures.
5. Assist in clinical program development and enhancement.
6. Have expert knowledge of our EMR system.
7. Other duties as assigned.

Education:

• License Practical Nurse (LPN) or Registered or Certified Medical Assistant (RMA) (CMA).

Experience:

• Minimum five years of clinical experience. Must be proficient in Microsoft Word, Excel and Power Point.

Other Requirements:

• Must have a valid driver’s license and a vehicle for travel between sites. Must be comfortable and knowledgeable to instruct in front of a large group of peers and providers.

Performance Requirements:

• Knowledge:
  1. Knowledge of organizational policies, procedures, and systems.
  2. Knowledge of computer systems, programs, and applications.
  3. Knowledge of research methods and procedures sufficient to compile data and prepare reports.
  4. Knowledge of medical terminology and medical office procedures.
  5. Knowledge of legal and ethical considerations related to patient information.
  6. Knowledge of Electronic Medical Records.
• Skills:
  1. Operate office equipment.
  2. Use proper grammar, spelling, and punctuation.
  3. Manage large quantities of information in an organized manner.
  4. Maintain fast-paced level of work without impacting quality or accuracy.
• Abilities:
  1. Establish and maintain effective working relationships with other employees and the public.
  2. Work under pressure, communicate and present information.
  3. Read, interpret, and apply clinical policies and procedures.
  4. Identify problems, recommend solutions, organize and analyze information.
  5. Establish priorities and coordinate work activities.

Equipment Operated:

• Standard office equipment including computers, fax machines, copiers, printers, scanners, telephones, etc.

Work Environment:

• Position is in a well-lighted office environment. Occasional evening and weekend work. Local travel required.

Mental/Physical Requirements:

• Involves sitting approximately 80 percent of the day, walking or standing the remainder. Must be able to drive across the Bay Bridge. Lifting up to 25 lbs of educational material. Travel from site to site.

Required vaccinations (unless approved medical or religious exceptions):

• Flu
• MMR

Here is what we offer:

• Competitive compensation
• Full benefits
• Paid time off
• Tuition reimbursement
• 401(k)

Maryland Primary Care Physicians is the largest physician-owned primary care group in Maryland. You will be joining a team of the best in your profession. Maryland Primary Care Physicians offers its employees opportunities for both career and personal growth.

Email resumes to: Resumes@mpcp.com

Must indicate which position and location that you are applying for consideration.
If the mailto: link does not function on your computer, please copy and paste the following text in the subject line of your email:
Admin – Clinical Educator

Physicians Management Group (MPCP) is seeking a FT Technical Support Representative to work in our Hanover, MD office.

The ideal candidate will have two (2) years experience in providing technical support in a corporate environment to include end-user support, ticket entry and follow through; PC trouble shooting and repair; inventory and ordering of equipment and supplies; hardware installation and relocation. Requires working knowledge of PC hardware, MS Windows, IP networks, MS Office, Citrix and Terminal services.

Previous experience in healthcare IT is a plus.

Required vaccinations (unless approved medical or religious exceptions):

• Flu
• MMR

Here is what we offer:

• Competitive compensation
• Full benefits
• Paid time off
• Tuition reimbursement
• 401(k)

Maryland Primary Care Physicians is the largest physician-owned primary care group in Maryland. You will be joining a team of the best in your profession. Maryland Primary Care Physicians offers its employees opportunities for both career and personal growth.

Email resumes to: Resumes@mpcp.com

Must indicate which position and location that you are applying for consideration.
If the mailto: link does not function on your computer, please copy and paste the following text in the subject line of your email:
Admin – Technical Support Representative