Careers

Job Title: Medical Receptionist/Call Center Representative 

General Summary of Duties: Greet, instruct, direct, and schedule patients and visitors. As the first person that a patient sees when entering the office, the receptionist is to treat all patients, visitors, and staff in a professional and courteous manner. Employee will also conduct patient scheduling, receive calls, perform patient check-in/out, taking messages, verifying insurance information, enter charges and patient information into the EMR system, and answer patient questions. Serve as a liaison between patients, medical support staff, providers, and the public.

Supervision Received: Report to Practice Manager, Call Center Supervisor or Front Office Supervisor.

Supervision Exercised: None

Typical Physical Demands: Work may require sitting for long periods of time; also stooping, bending and stretching for files and supplies. Occasionally may lift up to 30 pounds. Requires manual dexterity sufficient to operate a keyboard, ability to type, operate a calculator, telephone, copier, and other office equipment as necessary. Vision must be correctable to 20/20 and hearing must be in the normal range for telephone contacts. It is necessary to view computer screens for long periods and to work in an environment which can be stressful.

Typical Working Conditions: Work is performed in a reception area and involves frequent contact with patients and visitors. Work may be stressful at times. Interaction with others is constant and interruptive. Contact involves dealing with sick people.

Primary Duties/Responsibilities Include but not Limited to:  

• Greet patients and visitors in a prompt, courteous, and helpful manner, maintaining excellent customer service skills.
• Check in patients, verify and update necessary information in the Company’s electronic medical records system. Assist patients with ambulatory difficulties.
• Ensure correct insurance coverage information.
• Maintain patient appointments and follow office scheduling policies.
• Proper use of telephone system and acceptable telephone etiquette.
• Answer telephones, screens calls, takes messages, and provide information as needed.
• File, coordinate lab work, physician reports, etc., as needed.
• Screen visitors and respond to routine requests for information.
• Understand OSHA and HIPAA regulations and requirements.
• Maintain work area and waiting room in neat and orderly manner.
• Open, date, and distribute incoming mail. 
• Have a basic understanding of medical office procedures. Have the ability to read, understand, and follow oral and written instructions. Ability to sort and file materials correctly by alphabetic or numeric systems.
• Understand HMO’s/PPO’s and participating health plans.
• Understand the medical claims process, including coding.
• Maintain excellent customer service skills in dealings with patients, coworkers, and the public.
• Maintain patient confidentiality.
• Answer telephones and assist with patient check-in/check-out, as needed.
• Direct patient requests or questions to the appropriate provider.
• Perform related work and other duties as required.

Performance Requirements:  

Knowledge, Skills, and Abilities: Sound knowledge of business office policies and procedures. Knowledge of grammar, spelling, and punctuation. Skill in operating a computer and office equipment. Excellent customer service skills and ability to answer telephones in a pleasant and helpful manner. Ability to speak clearly and concisely; to read, understand, and follow oral and written instruction; and to establish and maintain effective working relationships with patients, employees and the public.

Education: High school diploma or equivalent.

Experience:

1. One year experience, preferably in a medical office setting.
2. Knowledge of medical terminology desirable and medical coding.
3. Word processing and computer experience.

Certifications/License: None

Alternative to Minimum Qualifications: None

Job Title: Call Center Representative

General Summary of Duties: Provide a variety of duties, including, but not limited to, patient scheduling, receiving calls, patient check-in/out, taking messages, verifying insurance information, entering charges and patient information into the EMR system, and answering patient questions.  

Supervision Received: Report to Practice Manager or Call Center Supervisor

Supervision Exercised: None

Typical Physical Demands: Requires sitting, some standing, stooping, and stretching. Occasionally may lift up to 30 pounds. Requires sufficient hand-eye coordination and manual dexterity to operate a keyboard, photocopier, telephone, calculator, and other office equipment. Requires normal range of hearing and eye sight to record, prepare and communicate appropriate reports.

Typical Working Conditions: Work is performed in an office environment. Involves contact with staff, patients, and visitors.  

Primary Duties/Responsibilities Include but is not Limited to:

• Direct patient registration, patient insurance, billing and collections to ensure accurate patient billing and efficient account collection.
• Broad knowledge of front office practices and procedures, including the Company’s Electronic Medical Records system (EMR).
• Broad understanding of insurance practices and procedures.
• Assist with billing related issues.
• Ensure compliance with regulations and standards of performance for quality care.
• Answer telephones and assist with patient check-in/check-out, as needed.
• Direct patient requests or questions to the appropriate provider.
• Schedule appointments.
• Provide assistance to other office staff as needed.
• Maintain excellent customer service skills in dealings with patients, coworkers, and the public.
• Maintain patient confidentiality
• Perform related work and other duties as required.

Performance Requirements: Knowledge, Skills, and Abilities: In depth knowledge of medical office practices and procedures, including billing practices and procedures, patient record management. 

Education: High school diploma.

Experience:

1. Three to five years related call center or front office medical experience. 
2. Broad understanding of ICD-9 and CPT coding practices.
3. Proficiency in the use and application of personal computers and related software.
4. Broad understanding of insurance practices and procedures.
5. Broad understanding of medical terminology.

Certifications/License: None

Alternative to Minimum Qualifications: None

Maryland Primary Care Physicians, LLC

Job Description

Job Title: Back Office Supervisor

General Summary of Duties: Direct, supervise, and coordinate activities of the back office staff. Assist in the delivery of primary health care and patient care management. Perform a variety of patient care activities to assist physicians and mid-level providers. Perform all aspects of back office duties with little or no supervision. Assist with front office personnel as required.

Supervision Received: Report to Practice Manager

Supervision Exercised: Back Office staff

Typical Physical Demands: Requires full range of body motion including handling and lifting patients, manual and finger dexterity, and eye-hand coordination. Position involves standing and walking for extensive periods of time. Occasionally lifts and carries items weighing up to 50 pounds. Requires corrected vision to 20/20 and hearing to normal range. Requires working under stressful conditions or irregular hours. May be exposed to communicable diseases and/or bodily fluids.

Typical Working Conditions: Frequent exposure to communicable diseases, toxic substances, medicinal preparations, and other conditions common to a medical office environment.

Primary Duties/Responsibilities Include but are not Limited to:

1. Performs general patient care duties, including administering prescribed medications, injections and immunizations, phlebotomy, and/or dressing changes under the director of a physician.
2. Broad knowledge of the proper use of medical equipment and the supplies needed to perform the back office functions.
3. Ensure the maintenance of patient medical records, with a thorough understanding of the Company’s Electronic Medical Records system (EMR).
4. Perform patient telephone triage, assess needs, and coordinate with medical staff. 
5. Identify, study, and recommend solutions for the smooth operation of the back office and back office staff.
6. Implement and maintain programs such as OSHA and HIPAA.  
7. Order medical supplies, including injections, within budget.
8. Assist in the selection, training, and orientation of back office staff.
9. Assign duties, give guidance and counsel, and provide in-service education to staff.
10. Attend required meetings.
11. Assist Practice Manager with performance reviews and disciplinary actions.
12. Maintain excellent customer service skills in dealings with patients, coworkers, and the public.
13. Maintain patient confidentiality.
14. Perform related work and other duties as required.

Performance Requirements:

Education: Certificate Medical Assistant

Experience: One to three years related experience in a clinical environment.

Certificate/License: Valid Certificate

Alternative to Minimum Qualifications: None

Position Summary: The Certified Medical Coder is responsible for reviewing patient medical records and accurately assigning diagnosis and procedure codes using ICD, CPT, and HCPCS classification systems. This role ensures compliance with regulatory guidelines, supports timely claims submission, and collaborates with clinical and billing staff to maintain coding accuracy and completeness.

Reports to: Coding Director

Supervisory responsibilities: None

Key Responsibilities include but not limited to:

• Assign accurate diagnosis and procedure codes using ICD-10-CM, CPT, and HCPCS systems
• Review and abstract medical record documentation, including chronic conditions and quality measures 
• Ensure proper code sequencing in compliance with federal regulations and payer requirements 
• Validate that documentation supports all coded diagnoses, procedures, and charges 
• Identify and resolve documentation gaps; query providers for clarification when needed 
• Research complex or unusual coding scenarios to ensure accuracy and compliance 
• Collaborate with providers, clinical staff, and billing teams to resolve missing or incomplete charges 
• Serve as a coding resource for providers and administrative staff 
• Maintain compliance with coding guidelines, regulatory standards, and HIPAA requirements 
• Meet established productivity and accuracy benchmarks 
• Assist with onboarding, training, and mentoring of new staff as needed 
• Perform additional duties as assigned

Knowledge, Skills & Abilities:

• Strong understanding of medical terminology, anatomy, and physiology 
• Proficiency with Electronic Medical Records (EMR) systems and Microsoft Office Suite 
• High attention to detail with strong analytical and problem-solving skills 
• Excellent written and verbal communication skills 
• Ability to manage multiple priorities and meet deadlines in a fast-paced environment 
• Strong organizational skills and ability to work both independently and collaboratively 
• Commitment to maintaining confidentiality and data integrity

Work Environment & Physical Requirements

• Primarily office-based setting, with possible remote capability with regular interaction with staff and providers
• Prolonged periods of sitting occasionally standing, bending, and stretching 
• May occasionally lift up to 30 pounds 
• Requires manual dexterity and visual acuity for computer-based work

Maryland Primary Care Physicians, LLC

Job Description

Job Title: Medical Receptionist 

General Summary of Duties: Greet, instruct, direct, and schedule patients and visitors. As the first person that a patient sees when entering the office, the receptionist is to treat all patients, visitors, and staff in a professional and courteous manner. Serve as a liaison between patients, medical support staff, providers, and the public.

Supervision Received: Report to Practice Manager or Front Office Supervisor.

Supervision Exercised: None

Typical Physical Demands: Work may require sitting for long periods of time; also stooping, bending and stretching for files and supplies. Occasionally may lift up to 30 pounds. Requires manual dexterity sufficient to operate a keyboard, ability to type, operate a calculator, telephone, copier, and other office equipment as necessary. Vision must be correctable to 20/20 and hearing must be in the normal range for telephone contacts. It is necessary to view computer screens for long periods and to work in an environment which can be stressful.

Typical Working Conditions: Work is performed in a reception area and involves frequent contact with patients and visitors. Work may be stressful at times. Interaction with others is constant and interruptive. Contact involves dealing with sick people.

Primary Duties/Responsibilities Include but not Limited to:

1. Greet patients and visitors in a prompt, courteous, and helpful manner, maintaining excellent customer service skills.
2. Check in patients, verify and update necessary information in the Company’s electronic medical records system. Assist patients with ambulatory difficulties.
3. Ensure correct insurance coverage information.
4. Maintain patient appointments and follow office scheduling policies.
5. Proper use of telephone system and acceptable telephone etiquette.
6. Answer telephones, screens calls, takes messages, and provide information as needed.
7. File, coordinate lab work, physician reports, etc., as needed.
8. Screen visitors and respond to routine requests for information.
9. Understand OSHA and HIPAA regulations and requirements.
10. Maintain work area and waiting room in neat and orderly manner.
11. Open, date, and distribute incoming mail.
12. Have a basic understanding of medical office procedures. Have the ability to read, understand, and follow oral and written instructions. Ability to sort and file materials correctly by alphabetic or numeric systems.
13. Understand HMO’s/PPO’s and participating health plans.
14. Understand the medical claims process, including coding.
15. Maintain excellent customer service skills in dealings with patients, coworkers, and the public.
16. Maintain patient confidentiality.
17. Perform related work and other duties as required.

Performance Requirements:

Knowledge, Skills, and Abilities: Sound knowledge of business office policies and procedures. Knowledge of grammar, spelling, and punctuation. Skill in operating a computer and office equipment. Excellent customer service skills and ability to answer telephones in a pleasant and helpful manner. Ability to speak clearly and concisely; to read, understand, and follow oral and written instruction; and to establish and maintain effective working relationships with patients, employees and the public.

Education: High school diploma or equivalent.

Experience:

1. One year experience, preferably in a medical office setting.

2. Knowledge of medical terminology desirable and medical coding.

3. Word processing and computer experience.

Certifications/License: None

Alternative to Minimum Qualifications: None

Key Responsibilities:

• Demonstrates proficiency in understanding computer systems, applications, and interfaces.
• Works with other analysts to support maintenance and periodic updates of the shared Epic Garden Plot installation.
• Designs, builds and tests new features to ensure integration across Epic modules and other third-party systems
• Analyst serves as a subject matter expert (SME), proactively identifying system optimization opportunities, leading medium to complex initiatives, and ensuring application integrity through upgrades, enhancements, and regulatory changes
• Demonstrates proficiency in data gathering techniques and the ability to design and communicate systems solutions to      user issues and problems of medium complexity.
• Creates detailed work-related specifications, system design documentation, procedures, process flows, data flows and project and change management plans

Specific Duties & Responsibilities

Application Support

• Provide day-to-day support for Epic Systems applications, addressing end-user inquiries and troubleshooting issues.
• Collaborate with end-users and IT teams to understand and address workflow challenges, ensuring optimal system      performance.
• Assist in the implementation of updates and enhancements to Epic Systems applications.

Documentation and Training

• Contribute to the development and maintenance of documentation, including training materials and standard      operating procedures.
• Assist in the delivery of training programs for end-users, promoting the effective use of Epic Systems functionalities.
• Support the creation of user guides and  educational resources.

Coordination and Collaboration

• Collaborate with cross-functional teams to coordinate and implement Epic Systems applications, ensuring alignment with organizational goals.
• Participate in project planning and execution, providing support for the successful implementation of system changes.
• Act as a liaison between end-users and IT teams, facilitating effective communication and understanding of system      requirements.

Quality Assurance

• Assist in quality assurance activities, including testing and validation of Epic Systems configurations and updates.
• Collaborate with end-users to gather feedback, identify areas for improvement, and contribute to the resolution of issues.

*Other duties as assigned, including on-call support on a team rotational basis 

Maryland Primary Care Physicians, LLC (MPCP), a respected and well-established private practice is seeking a Board-Certified or Board-Eligible Family Practice provider. This is an outstanding opportunity to become part of a collaborative and patient-centered practice, currently consisting of 8 physicians and 1 nurse practitioner. Position Highlights:

• Collaborative Team Environment: Join a supportive and collegial team of specialists focused on providing high-quality care.
• Modern Facilities: Enjoy working in modern exam rooms and office space designed for optimal workflow and patient comfort.
• Efficient Systems: Benefit from a fully integrated Epic EMR for seamless documentation and coordination of care.
• Work-Life Balance: 4-day clinical work week for a healthy work-life balance
• Compensation and Benefits:
  • Competitive base salary 
  • Sign-on bonus
  • Productivity-based bonus structure
  • Professional Liability Insurance
  • Annual CME allowance
  • Up to 3 weeks Paid Time Off
  • Medical, Dental, Vision, and Life Benefits
  • 401K Retirement Plan with Employer Match
  • Short-and Long-Term Disability benefits
  • Supplemental and Dependent Life Insurance 
  • Healthcare FSA
  • Dependent Care FSA 
  • Gym Membership Reimbursement
  • Reimbursement of License Fees and Hospital Dues
• Partnership Track: Opportunity to become a partner in 2 years in the practice and gain equity in the company.

Maryland Primary Care Physicians, LLC (MPCP), a respected and well-established private practice is seeking a Board-Certified or Board-Eligible Family Practice provider. This is an outstanding opportunity to become part of a collaborative and patient-centered practice, currently consisting of 9 physicians and 4 advanced practice providers. Position Highlights:

• Collaborative Team Environment: Join a supportive and collegial team of specialists focused on providing high-quality care.
• Modern Facilities: Enjoy working in modern exam rooms and office space designed for optimal workflow and patient comfort.
• Efficient Systems: Benefit from a fully integrated Epic EMR for seamless documentation and coordination of care.
• Work-Life Balance: 4-day clinical work week for a healthy work-life balance
• Compensation and Benefits:
  • Competitive base salary 
  • Sign-on bonus
  • Productivity-based bonus structure
  • Professional Liability Insurance
  • Annual CME allowance
  • Up to 3 weeks Paid Time Off
  • Medical, Dental, Vision, and Life Benefits
  • 401K Retirement Plan with Employer Match
  • Short-and Long-Term Disability benefits
  • Supplemental and Dependent Life Insurance 
  • Healthcare FSA
  • Dependent Care FSA 
  • Gym Membership Reimbursement
  • Reimbursement of License Fees and Hospital Dues
• Partnership Track: Opportunity to become a partner in 2 years in the practice and gain equity in the company.

Job Title: Call Center Supervisor

General Summary of Duties: Supervises the daily management of the call center which includes overseeing records management and patient referrals. Oversees a variety of duties, including, but not limited to patient scheduling, patient check-in/out, taking messages, verifying insurance information, entering charges and patient information into the EMR system, and answering patient questions. Trains new staff, ensures that call center staff are meeting established metrics. Handles escalated patient issues.

Supervision Received: Practice Manager 

Supervision Exercised: Call Center Staff

Typical Physical Demands: Requires sitting, some standing, stooping, and stretching. Occasionally may lift up to 30 pounds. Requires sufficient hand-eye coordination and manual dexterity to operate a keyboard, photocopier, telephone, calculator, and other office equipment. Requires normal range of hearing and eyesight to record, prepare and communicate appropriate reports.

Typical Working Conditions: Work is performed in an office environment. Involves contact with staff, patients, and visitors.  

Primary Duties/Responsibilities Include but is not Limited to:

• Responsible for supervising and providing support to call center staff. 
• Oversee patient registration, patient insurance, billing and collections to ensure accurate patient billing and efficient account collection.
• Broad knowledge of front office practices and procedures, including the Company’s Electronic Medical Records system (EMR).
• Broad understanding of insurance practices and procedures.
• Ensures that scheduling is conducted in a manner consistent with company policies
• Ensures compliance with regulations and standards of performance for quality care.
• Responsible for ensuring excellent patient and community partner experiences during phone interactions.
• Responsible for updating call center and communication procedures in conjunction with practice leadership
• Responsible for directly answering calls during anticipated times of high volume and sufficient coverage is not optimal.
• Maintain excellent customer service skills in dealings with patients, coworkers, and the public.
• Maintain patient confidentiality.
• Perform related work and other duties as required.

Performance Requirements:

Knowledge, Skills, and Abilities: Knowledge of medical office practices and procedures, including billing practices and procedures, patient record management. Experience as a call center team lead/supervisor or a medical front office team lead/supervisor

Education: High school diploma.

Experience:

1. Three to five years of supervisory call center or supervisory front office medical experience. 
2. Broad understanding of ICD-9 and CPT coding practices.
3. Proficiency in the use and application of personal computers and related software.
4. Broad understanding of insurance practices and procedures.
5. Broad understanding of medical terminology.

Certifications/License: None

Alternative to Minimum Qualifications: None

Position Summary:

We are seeking a patient-centered, team-oriented Ambulatory Care Pharmacist to join our multidisciplinary primary care team. This role is critical in supporting our population health initiatives, focusing on medication management, chronic disease optimization, and health outcomes improvement for diverse patient populations. The pharmacist will work collaboratively with primary care providers, care managers, and other healthcare professionals to identify and address medication-related needs, promote evidence-based prescribing, and close care gaps across our population.

Key Responsibilities:

Clinical & Direct Patient Care:

• Provide comprehensive medication management (CMM) for patients with chronic conditions such as diabetes, hypertension, hyperlipidemia, COPD, and heart failure.
• Conduct medication therapy reviews and develop personalized care plans in collaboration with primary care      providers.
• Identify and resolve drug therapy problems improve adherence and optimize therapeutic outcomes.
• Provide patient and caregiver education on medication use, side effects, and lifestyle modifications.

Population Health Support:

• Utilize population health tools and electronic health records to identify patients with high-risk medication needs, gaps in care, or suboptimal therapy.
• Participate in care team huddles and interdisciplinary case reviews.
• Support initiatives such as transitions of care, comprehensive medication reconciliation, and reducing hospital readmissions.
• Assist with Medicare patient education efforts surrounding selection of Medicare Part D coverage.
• Contribute to quality improvement efforts targeting HEDIS, CMS Star Ratings, and other performance metrics.

Program Development & Team Collaboration:

• Partner with clinicians to develop protocols and guidelines for chronic disease      management and preventative care.
• Assist with implementing and evaluating pharmacy-led population health programs.
• Train and mentor students, residents, or pharmacy technicians as appropriate.

Administrative Duties:

• Document clinical interventions and outcomes in the electronic health record.
• Track and report metrics related to pharmacist interventions and population health initiatives.
• Stay current on clinical guidelines, payer requirements, and regulations impacting ambulatory pharmacy services.

 Maryland Primary Care Physicians, LLC (MPCP), a respected and well-established private practice is seeking a Board-Certified or Board-Eligible Family Practice provider. This is an outstanding opportunity to become part of a collaborative and patient-centered practice, currently consisting of 3 physicians and 3 advanced practice providers. Position Highlights:

• Collaborative Team Environment: Join a supportive and collegial team of specialists focused on providing high-quality care.
• Modern Facilities: Enjoy working in modern exam rooms and office space designed for optimal workflow and patient comfort.
• Efficient Systems: Benefit from a fully integrated Epic EMR for seamless documentation and coordination of care.
• Work-Life Balance: 4-day clinical workweek for a healthy work-life balance
• Compensation and Benefits:
  • Competitive base salary 
  • Sign-on bonus
  • Productivity-based bonus structure
  • Professional Liability Insurance
  • Annual CME allowance
  • Up to 3 weeks Paid Time Off
  • Medical, Dental, Vision, and Life Benefits
  • 401K Retirement Plan with Employer Match
  • Short-and Long-Term Disability benefits
  • Supplemental and Dependent Life Insurance 
  • Healthcare FSA
  • Dependent Care FSA 
  • Gym Membership Reimbursement
  • Reimbursement of License Fees and Hospital Dues
• Partnership Track: Opportunity to become a partner in 2 years in the practice and gain equity in the company.

Maryland Primary Care Physicians, LLC (MPCP), a respected and well-established private practice is seeking a Board-Certified or Board-Eligible Family Practice provider. This is an outstanding opportunity to become part of a collaborative and patient-centered practice, currently consisting of 3 physicians and 3 advanced practice providers. 

Position Highlights:

• Collaborative Team Environment: Join a supportive and collegial team of specialists focused on providing high-quality care.
• Modern Facilities: Enjoy working in modern exam rooms and office space designed for optimal workflow and patient comfort.
• Efficient Systems: Benefit from a fully integrated Epic EMR for seamless documentation and coordination of care.
• Work-Life Balance: 4-day clinical workweek for a healthy work-life balance
• Compensation and Benefits:
  • Competitive base salary 
  • Sign-on bonus
  • Productivity-based bonus structure
  • Professional Liability Insurance
  • Annual CME allowance
  • Up to 3 weeks Paid Time Off
  • Medical, Dental, Vision, and Life Benefits
  • 401K Retirement Plan with Employer Match
  • Short-and Long-Term Disability benefits
  • Supplemental and Dependent Life Insurance 
  • Healthcare FSA
  • Dependent Care FSA 
  • Gym Membership Reimbursement
  • Reimbursement of License Fees and Hospital Dues
• Partnership Track: Opportunity to become a partner in 2 years in the practice and gainequity in the company.

JOB TITLE: Physician Assistant (PA)

GENERAL SUMMARY OF DUTIES: Provides primary care to patients acting as an assistant to physicians in the office following established standards and practices.

SUPERVISION RECEIVED: Reports directly to Clinical Director

SUPERVISION EXERCISED: None

TYPICAL PHYSICAL DEMANDS: Requires full range of body motion including handling and lifting patients, manual and finger dexterity and eye-hand coordination. Requires standing and walking for prolonged periods of time. Occasionally lifts and carries items weighing up to 100 pounds. Requires normal visual acuity and hearing. Requires exposure to communicable disease and bodily fluids. Requires working under stress in emergency situations or during irregular hours.

TYPICAL WORKING CONDITIONS: Frequent exposure to communicable diseases, toxic substances, ionizing radiation, medicinal preparations and other conditions common to medical office environment.

PRIMARY DUTIES/RESPONSIBILITIES INCLUDES BUT IS NOT LIMITED TO:

1. Obtains complete medical history and physical data on patients and inputs into Company’s EMR system.
2. Interprets and integrates data to determine appropriate diagnostic and therapeutic procedures as needed.
3. Performs a complete physical exam and records findings. Collaborates with physicians in managing acute and long-term medical needs of patients.
4. Orders appropriate laboratory and diagnostic procedures.
5. Synthesizes data to determine preliminary diagnosis and therapeutic plan utilizing principles of prevention.
6. Administers medications and injections according to physician direction. Sutures minor lacerations.
7. Interviews and advises patients regarding health and illness prevention. Recommends community resources to meet patient and family needs.
8. Instructs patient and family regarding medications and treatment instructions. Provides patient education.
9. Maintains and reviews patients records and other pertinent information. Posts tests and examination results.
10. Triages patient telephone calls and provides consultation.
11. Manages medical and surgical emergencies.
12. Provides monitoring and continuity of care between physician visits.
13. Maintain excellent customer service skills in dealing with patients, coworkers, and the public.
14. Maintain patient confidentiality.
15. Performs related work and other duties as assigned or required.

PERFORMANCE REQUIREMENTS:

Knowledge, Skills, and Abilities:

Knowledge of professional theory, practice, and medical care to give and evaluate patient care. Knowledge of organizational policies, regulations and procedures to administer patient care. Knowledge of medical equipment and instruments to administer patient care. Knowledge of common safety hazards and precautions to establish a safe work environment. Skill in applying and modifying the principles, methods and techniques of professional nursing to provide ongoing patient care. Skill in taking medical history to assess medical condition and interpret findings. Skill in preparing and maintaining EMR records and responding to correspondence. Skill in developing and maintaining department quality assurance. Skill in establishing and maintaining effective working relationships with patients, medical staff, and the public. Ability to maintain quality control standards. Ability to react calmly and effectively in emergency situations. Ability to interpret, adapt, and apply guidelines and procedures. Ability to communicate clearly.

Education:  

1. B.S. Degree
2. Successful completion of an accredited physician assistant program
3. Advanced degree preferred

Experience: One – three years Physician Assistant experience in a medical office/clinic setting.

Certifications/License: Physician Assistant certification, State Registered License.

ALTERNATIVE TO MINIMUM QUALIFICATIONS: None

JOB TITLE: Nurse Practitioner (FP)

GENERAL SUMMARY OF DUTIES: Provides primary care to patients acting as an assistant to physicians in the office following established standards and practices.

SUPERVISION RECEIVED: Reports directly to Clinical Director

SUPERVISION EXERCISED: None

TYPICAL PHYSICAL DEMANDS: Requires full range of body motion including handling and lifting patients, manual and finger dexterity and eye-hand coordination. Requires standing and walking for prolonged periods of time. Occasionally lifts and carries items weighing up to 100 pounds. Requires normal visual acuity and hearing. Requires exposure to communicable disease and bodily fluids. Requires working under stress in emergency situations or during irregular hours.

TYPICAL WORKING CONDITIONS: Frequent exposure to communicable diseases, toxic substances, ionizing radiation, medicinal preparations and other conditions common to medical office environment.

PRIMARY DUTIES/RESPONSIBILITIES INCLUDES BUT IS NOT LIMITED TO:

1. Obtains complete medical history and physical data on patients and inputs into Company’s EMR system.
2. Interprets and integrates data to determine appropriate diagnostic and therapeutic procedures as needed.
3. Performs a complete physical exam and records findings. Collaborates with physicians in managing acute and long-term medical needs of patients.
4. Orders appropriate laboratory and diagnostic procedures.
5. Synthesizes data to determine preliminary diagnosis and therapeutic plan utilizing principles of prevention.
6. Administers medications and injections according to physician direction. Sutures minor lacerations.
7. Interviews and advises patients regarding health and illness prevention. Recommends community resources to meet patient and family needs.
8. Instructs patient and family regarding medications and treatment instructions. Provides patient education.
9. Maintains and reviews patients records and other pertinent information. Posts tests and examination results.
10. Triages patient telephone calls and provides consultation.
11. Manages medical and surgical emergencies.
12. Provides monitoring and continuity of care between physician visits.
13. Maintain excellent customer service skills in dealing with patients, coworkers, and the public.
14. Maintain patient confidentiality.
15. Performs related work and other duties as assigned or required.