Although each MPCP office has its own individual “Services and Policies”, which vary slightly between offices, the following is some general MPCP patient information that you may find helpful:
Please refer to your MPCP office’s location page for address, phone, fax, office and telephone hours information. Click here to see a list of all MPCP office locations.
If you have an urgent problem when the office is closed, a message on the answering machine will give you a number to call for the on-call doctor. This number is for emergencies only and is not intended for routine refills, referrals, narcotic prescriptions, or second opinions about on-going care.
Current patients can enroll in the MPCP Patient Portal to access many convenient features including: request appointments and prescription refills, receive a clinical summary of your visit, lab letters, patient education, and physician referrals.
All patients are seen by appointment. A photo ID will be required at every visit. We advise you to call as early in the day as possible if you or a family member is ill, as we try to see all sick patients on a same day basis. Courtesy reminder calls are made 24-48 hours prior to the appointment.
We understand that there are occasional circumstances that might keep you from the appointment. When this happens, we request at least 24 hours of advanced notice.
If you are unable to keep your appointment, please call to cancel in advance to avoid a charge. Each Maryland Primary Care Physicians practice sets its own policy in this area, ranging from not charging for missed appointments, to not charging for the 1st missed appointment, to charging for each appointment missed.
Please see specific office location “Services and Policies” for information concerning expected turnaround, clinical guidelines, and needed information for generating referrals.
Please see specific office location “Services and Policies” for information concerning expected turnaround, clinical guidelines, and needed information for prescription refills.
Click here for a list of insurance plans with which MPCP participates.
Click here to review MPCP’s Financial Policy.
We value your privacy; click here to see our Patient Privacy policy.
