Archives

Services & Policies

MPCP Queenstown Office

Services

Our providers are board-certified in family practice, with extensive experience in all aspects of primary care pediatrics, internal medicine and family health. In addition to physicians, we have a large staff of medical assistants, administrative assistants and laboratory assistants. Our practice offers high quality comprehensive medical care to patients of all ages, with emphasis on preventive care. We perform minor skin surgeries, such as biopsies, laceration repairs, cryotherapy and mole removal, as well as treatment of acute and chronic illnesses.

Policies

Appointments

Return to Top

Call during office hours to schedule appointments. Please allow two to three weeks to schedule complete physical exams. Routine and urgent care will be provided within 24 to 48-hours.

Cancellations

Return to Top

If you need to cancel your appointment, please give us 24-hour notice so that we can schedule another patient in your place.

Payment

Return to Top

We require payment at the conclusion of your visit with the doctor; this includes co-payments/co-insurance payments for all insurance types, including preferred provider organizations, health maintenance organizations, and Medicare.

Insurance Information

Return to Top

We participate with most major health plans. Please call our office to verify that we participate with your insurance.

Prescriptions

Return to Top

Please allow 48-hours for prescription refills. Please remember to allow two business days for us to process your refill request.

Referrals

Return to Top

Certain insurance companies require a written referral or telephone authorization prior to any specialist service. Please contact our office 72-hours before your appointment with a specialist. We will mail you your written referrals, or you may pick them up at this office prior to the appointment.

Medical Record Releases

Return to Top

Medical records of services rendered at our office remain the property of Maryland Primary Care Physicians. Should you request and/or authorize the release of copies of your medical records, you will need to sign a HIPAA compliant release to begin the process. There are fees involved with obtaining copies of your records. Under Maryland law, record requests for personal use are charged a fee of $0.76 per page plus the cost of actual postage. All other requests (insurance, attorneys, etc.) are subject to a fee that includes $0.76 per page, a preparation fee of $22.88 and the cost of actual postage. An invoice will be sent to the person or entity requesting the records. While we are required by law to have the copied records prepared within 30 days, except in the case of specific circumstances, we will not send the records until we receive payment. If you have questions concerning this process, call (410) 729-1367.

Inclement Weather

Return to Top

In the event of bad weather, please call the office to confirm that we are open before you venture out into the elements.

Phone Hours

Return to Top

Our phones are open Monday-Wednesday 8:00AM-6:30PM; Thursday-Friday 8:00AM-4:00PM; and Saturday 8:00AM-11:30AM.

After Hours/Weekends

Return to Top

If you have an emergent issue after normal business hours, please contact our office at (410) 827-4001 for specific instructions of how to take care of your after-hours needs. Our physicians rotate after-hours, weekend and holiday duty so that a doctor will always be available to you. Please know that routine prescription refills and/or narcotic refills are not authorized by after-hours care.

Services & Policies

MPCP Pasadena Office

Services

Our providers are board-certified in family practice, with extensive experience in all aspects of primary care pediatrics, internal medicine and family health. In addition to physicians, we have a large staff of medical assistants, administrative assistants and laboratory assistants.

Our practice offers high quality comprehensive medical care to patients of all ages, with emphasis on preventive care. We perform minor skin surgeries, such as biopsies, laceration repairs, cryotherapy and mole removal, as well as treatment of acute and chronic illnesses.

Policies

Appointments

Return to Top

Call during office hours to schedule appointments. Please allow four to eight weeks to schedule complete physical exams. Routine and urgent care will be provided within 24 to 48-hours.

Cancellations

Return to Top

If you need to cancel your appointment, please give us 24-hour notice so that we can schedule another patient in your place.

Payment

Return to Top

We require payment at the conclusion of your visit with the doctor; this includes co-payments/co-insurance payments for all insurance types, including preferred provider organizations, health maintenance organizations, and Medicare. In special circumstances, you may make other arrangements with the practice manager.

Insurance Information

Return to Top

We participate with most major health plans. Please call our office to verify that we participate with your insurance.

Prescriptions

Return to Top

Please allow 72-hours for prescription refills. Please remember to allow three business days for us to process your refill request.

Referrals

Return to Top

Certain insurance companies require a written referral or telephone authorization prior to any specialist service. Please contact our Referral Coordinator 72-hours before your appointment with a specialist. We will mail you your written referrals, or you may pick them up at this office prior to the appointment.

Medical Record

Return to Top

Medical records of services rendered at our office remain the property of Maryland Primary Care Physicians. Should you request and/or authorize the release of copies of your medical records, you will need to sign a HIPAA compliant release to begin the process. There are fees involved with obtaining copies of your records. Under Maryland law, record requests for personal use are charged a fee of $0.76 per page plus the cost of actual postage. All other requests (insurance, attorneys, etc.) are subject to a fee that includes $0.76 per page, a preparation fee of $22.88 and the cost of actual postage. An invoice will be sent to the person or entity requesting the records. While we are required by law to have the copied records prepared within 30 days, except in the case of specific circumstances, we will not send the records until we receive payment. If you have questions concerning this process, call (410) 729-1367.

Inclement Weather

Return to Top

In the event of bad weather, please call the office to confirm that we are open before you venture out into the elements.

Phone Hours

Return to Top

Our phones are open Monday-Friday 7:30AM-7:30PM. Saturday phone hours are available for scheduling same-day appointments only.

After Hours/Weekends

Return to Top

If you have an emergent issue after normal business hours, please contact our office at (410) 255-2700 and our physicians’ answering service will assist you. Our physicians rotate after-hours and weekend duty so that a doctor will always be available to you.

Services & Policies

MPCP Glen Burnie Office

Services

Our providers are board-certified in family practice and internal medicine, with extensive experience in all aspects of primary care. In addition to physicians, we have a large staff of medical assistants, administrative assistants and laboratory assistants. Our practice offers high quality comprehensive medical care to patients age 6 and over, with emphasis on preventive care. We perform minor skin surgeries, such as biopsies, laceration repairs, cryotherapy and mole removal, as well as treatment of acute and chronic illnesses.

Policies

Appointments

Return to Top
Call during office hours to schedule appointments. Please allow four to six weeks to schedule complete physical exams. Sick and urgent care is normally available within 24 to 48-hours.

Cancellations

Return to Top
If you need to cancel your appointment, please give us 24-hour notice so that we can schedule another patient in your place.

Payment

Return to Top
Payment is expected when services are rendered; this includes co-payments/co-insurance payments for all insurance types, including preferred provider organizations, health maintenance organizations, and Medicare.

Insurance Information

Return to Top
We participate with most major health plans. Please call our office to verify that we participate with your insurance. When you come in for a visit we’ll ask you to verify your insurance information to ensure it is accurate and up to date.

Prescriptions

Return to Top
Please allow 48 to 72-hours for processing and completion of prescription refills. To request a refill, you may either have your pharmacy fax a request to (410) 760-6476, or you or your pharmacy may call us at (410) 761-5600. Once authorized, your prescription will be ready for you by 3:00 p.m. on the third business day following the request.

Referrals

Return to Top
Please allow 48 to 72-hours for processing and completion of your referral request. Referrals are dated the day they are prepared and may not be ?back-dated?. Written referrals may be picked-up at the front desk during regular business hours. To request a referral, you may do so in person , or by calling (410) 761-5600. Should you get voice mail, please dial #4 for the referral line then follow the instructions. Certain insurance companies require a written referral or telephone authorization should you have questions regarding your insurance policy or benefits. If you seek emergency or after-hours care, please refer to your policy manual for direction on how to get those services paid.

Form Completion and/or Requests for Letter Writing

Return to Top
A fee will be charged for completion of forms and/or for letter writing regarding your medical condition. Please contact our office for determination of fees which are based on the complexity of the form and the staff time involved to complete.

Medical Record Releases

Return to Top
Medical records of services rendered at our office remain the property of Maryland Primary Care Physicians. Should you request and/or authorize the release of copies of your medical records, you will need to sign a HIPAA compliant release to begin the process. There are fees involved with obtaining copies of your records. Under Maryland law, record requests for personal use are charged a fee of $0.76 per page plus the cost of actual postage. All other requests (insurance, attorneys, etc.) are subject to a fee that includes $0.76 per page, a preparation fee of $22.88 and the cost of actual postage. An invoice will be sent to the person or entity requesting the records. While we are required by law to have the copied records prepared within 30 days, except in the case of specific circumstances, we will not send the records until we receive payment. If you have questions concerning this process, call (410) 729-1367.

Inclement Weather

Return to Top
In the event of bad weather, please call the office to confirm that we are open before you venture out into the elements.

Phone Hours

Return to Top
Our phones are open Monday-Friday 8:00AM-12:30PM & 1:15PM-4:30PM. Messages are retrieved from voice mail hourly.

After Hours/Weekends

Return to Top
If you have an emergent issue after normal business hours please call our office at (410) 761-5600 for specific instructions of how to take care of your after-hour needs. Our physicians rotate after-hours, weekends and holiday duty so that a doctor will always be available to you. Routine prescription refills and/or narcotic refills are not authorized by after-hours care.

Services & Policies

MPCP Columbia Cardiology Office

Services

Dr. Jackson and Dr. Kim are board-certified in Cardiology, with extensive experience in all aspects of primary care. Additionally, we have a large staff of medical assistants, administrative assistants and laboratory assistants. Our practice offers high quality comprehensive medical care to patients age 13 and over, with emphasis on preventive care, as well as treatment of acute and chronic illnesses.

Policies

 

Appointments

Return to Top
Call during office hours to schedule appointments. Scheduling of complete physical exams varies and may take up to two weeks; please contact us for availability. Sick and urgent care is normally available within 24 to 48-hours.

Cancellations

Return to Top

If you need to cancel your appointment, please give us 24-hour notice so that we can schedule another patient in your place.

Payment

Return to Top

Payment is expected when services are rendered; this includes co-payments/co-insurance payments for all insurance types, including preferred provider organizations, health maintenance organizations, and Medicare.

Insurance Information

Return to Top
We participate with most major health plans. Please call our office to verify that we participate with your insurance.

Prescriptions

Return to Top
Please allow 48-hours for prescription refills. Please remember to allow two business days for us to process your refill request.

Referrals

Return to Top
Certain insurance companies require a written referral or telephone authorization prior to any specialist service. Please contact our office 72-hours before your appointment with a specialist. We will mail you your written referrals, or you may pick them up at this office prior to the appointment.

Medical Record Releases

Return to Top
Medical records of services rendered at our office remain the property of Maryland Primary Care Physicians. Should you request and/or authorize the release of copies of your medical records, you will need to sign a HIPAA compliant release to begin the process. There are fees involved with obtaining copies of your records. Under Maryland law, record requests for personal use are charged a fee of $0.76 per page plus the cost of actual postage. All other requests (insurance, attorneys, etc.) are subject to a fee that includes $0.76 per page, a preparation fee of $22.88 and the cost of actual postage. An invoice will be sent to the person or entity requesting the records. While we are required by law to have the copied records prepared within 30 days, except in the case of specific circumstances, we will not send the records until we receive payment. If you have questions concerning this process, call (410) 729-1367.

Inclement Weather

Return to Top
In the event of bad weather, please call the office to confirm that we are open before you venture out into the elements.

Phone Hours

Return to Top
Our phones are open Monday-Friday 8:00AM-12:00PM & 1:15PM-5:00PM.

After Hours/Weekends

Return to Top
If you have an emergent issue after normal business hours please call our answering service at (888) 409-6615 for specific instructions of how to take care of your after-hours needs. Our physicians rotate after-hours, weekend and holiday duty so that a doctor will always be available to you. Please know that routine prescription refills and/or narcotic refills are not authorized by after-hours care.