Careers

JOB TITLE: Physician Assistant (PA)

GENERAL SUMMARY OF DUTIES: Provides primary care to patients acting as an assistant to physicians in the office following established standards and practices.

SUPERVISION RECEIVED: Reports directly to Clinical Director

SUPERVISION EXERCISED: None

TYPICAL PHYSICAL DEMANDS: Requires full range of body motion including handling and lifting patients, manual and finger dexterity and eye-hand coordination. Requires standing and walking for prolonged periods of time. Occasionally lifts and carries items weighing up to 100 pounds. Requires normal visual acuity and hearing. Requires exposure to communicable disease and bodily fluids. Requires working under stress in emergency situations or during irregular hours.

TYPICAL WORKING CONDITIONS: Frequent exposure to communicable diseases, toxic substances, ionizing radiation, medicinal preparations and other conditions common to medical office environment.

PRIMARY DUTIES/RESPONSIBILITIES INCLUDES BUT IS NOT LIMITED TO:

1. Obtains complete medical history and physical data on patients and inputs into Company’s EMR system.
2. Interprets and integrates data to determine appropriate diagnostic and therapeutic procedures as needed.
3. Performs a complete physical exam and records findings. Collaborates with physicians in managing acute and long-term medical needs of patients.
4. Orders appropriate laboratory and diagnostic procedures.
5. Synthesizes data to determine preliminary diagnosis and therapeutic plan utilizing principles of prevention.
6. Administers medications and injections according to physician direction. Sutures minor lacerations.
7. Interviews and advises patients regarding health and illness prevention. Recommends community resources to meet patient and family needs.
8. Instructs patient and family regarding medications and treatment instructions. Provides patient education.
9. Maintains and reviews patients records and other pertinent information. Posts tests and examination results.
10. Triages patient telephone calls and provides consultation.
11. Manages medical and surgical emergencies.
12. Provides monitoring and continuity of care between physician visits.
13. Maintain excellent customer service skills in dealing with patients, coworkers, and the public.
14. Maintain patient confidentiality.
15. Performs related work and other duties as assigned or required.

PERFORMANCE REQUIREMENTS:

Knowledge, Skills, and Abilities:

Knowledge of professional theory, practice, and medical care to give and evaluate patient care. Knowledge of organizational policies, regulations and procedures to administer patient care. Knowledge of medical equipment and instruments to administer patient care. Knowledge of common safety hazards and precautions to establish a safe work environment. Skill in applying and modifying the principles, methods and techniques of professional nursing to provide ongoing patient care. Skill in taking medical history to assess medical condition and interpret findings. Skill in preparing and maintaining EMR records and responding to correspondence. Skill in developing and maintaining department quality assurance. Skill in establishing and maintaining effective working relationships with patients, medical staff, and the public. Ability to maintain quality control standards. Ability to react calmly and effectively in emergency situations. Ability to interpret, adapt, and apply guidelines and procedures. Ability to communicate clearly.

Education:  

1. B.S. Degree
2. Successful completion of an accredited physician assistant program
3. Advanced degree preferred

Experience: One – three years Physician Assistant experience in a medical office/clinic setting.

Certifications/License: Physician Assistant certification, State Registered License.

ALTERNATIVE TO MINIMUM QUALIFICATIONS: None

JOB TITLE: Nurse Practitioner (FP)

GENERAL SUMMARY OF DUTIES: Provides primary care to patients acting as an assistant to physicians in the office following established standards and practices.

SUPERVISION RECEIVED: Reports directly to Clinical Director

SUPERVISION EXERCISED: None

TYPICAL PHYSICAL DEMANDS: Requires full range of body motion including handling and lifting patients, manual and finger dexterity and eye-hand coordination. Requires standing and walking for prolonged periods of time. Occasionally lifts and carries items weighing up to 100 pounds. Requires normal visual acuity and hearing. Requires exposure to communicable disease and bodily fluids. Requires working under stress in emergency situations or during irregular hours.

TYPICAL WORKING CONDITIONS: Frequent exposure to communicable diseases, toxic substances, ionizing radiation, medicinal preparations and other conditions common to medical office environment.

PRIMARY DUTIES/RESPONSIBILITIES INCLUDES BUT IS NOT LIMITED TO:

1. Obtains complete medical history and physical data on patients and inputs into Company’s EMR system.
2. Interprets and integrates data to determine appropriate diagnostic and therapeutic procedures as needed.
3. Performs a complete physical exam and records findings. Collaborates with physicians in managing acute and long-term medical needs of patients.
4. Orders appropriate laboratory and diagnostic procedures.
5. Synthesizes data to determine preliminary diagnosis and therapeutic plan utilizing principles of prevention.
6. Administers medications and injections according to physician direction. Sutures minor lacerations.
7. Interviews and advises patients regarding health and illness prevention. Recommends community resources to meet patient and family needs.
8. Instructs patient and family regarding medications and treatment instructions. Provides patient education.
9. Maintains and reviews patients records and other pertinent information. Posts tests and examination results.
10. Triages patient telephone calls and provides consultation.
11. Manages medical and surgical emergencies.
12. Provides monitoring and continuity of care between physician visits.
13. Maintain excellent customer service skills in dealing with patients, coworkers, and the public.
14. Maintain patient confidentiality.
15. Performs related work and other duties as assigned or required.

Company Description:  

Maryland Primary Care Physicians, LLC (MPCP) is an independent, physician-owned network committed to providing patient-centered care with a focus on quality and excellence. MPCP is comprised of approximately 100 board certified providers across 10 locations and servicing 130,000 patients. MPCP’s operations and financial management are performed by Physicians Management Group, LLC (PMG).  

Department: Glen Burnie Maryland Primary Care Physicians  
Reports To: Clinical Director and Director of Operations, PMG  

Position Type: Full-time / 40
FLSA Status: Exempt Location: 7711 Quarterfield Road Glen Burnie, Md 21061 

Position Summary: 

The Practice Manager is responsible for assisting the Clinical Director in the daily clinical operations of the practice with an emphasis on managing clinical staff including budget management, scheduling, safety, environment of care, maintain adequate clinical supply levels and the hiring, supervision, staffing, evaluation and discipline of the practice. This position assists with tasks to comply with various pay for performance programs such as value-based care and population health to support our patient center mission.  

Key Responsibilities: 

• Work with Administration to help establish/implement goals, objectives, policies, procedures, and systems for the site. 
• Responsible for the prompt implementation of any change in office policy as determined by Administration.   
• Oversee utilization of the EMR system at the site and possess a working knowledge of the EMR and PM systems. 
• Participate in the development and implementation of practice budgets; and monitor and control practice expenses within the established budget. 
• Review and monitor monthly financial statements. 
• Oversee the patient billing process and have a working knowledge of coding. 
• Prepare daily bank receipts and deposits.  Verify and sign off on close of day receipts and deposits and submit to Finance. 
• Select, train/orient, and supervise office staff.  Responsible for staff work assignments and daily actions. 
• Evaluate staff performance and recommend merit increases, promotions, and disciplinary actions. 
• Conduct regular meetings with office staff, providers, and Clinical Director. 
• Maintain related personnel information and inform HR of employee status changes. 
• Ensure compliance with OSHA, HIPAA, fire safety, and lab regulations and standards. 
• Understanding of site office lease and appropriate contacts. 
• Organize and maintain proper utilization of all available space; liaison with any maintenance, cleaning, and/or landscaping crews. 
• Serve as liaison among the practice, Administration, and external agencies. 
• Work with medical staff to ensure that quality patient care and services are provided.  
• Other duties as assigned. 

Qualifications: 

Education & Licensure: 

• Completion of High School is required. Preferred graduation from a licensed practical nursing program (LPN) or graduation from an accredited Medical Assistant Program. Five or more years of specific applicable MA experience may be substituted for formal training program provided eligibility for Medical Assistant Certification/Registration exam. Some college or continuing education courses are preferred. 
• Valid LPN license in the State of Maryland or successful completion of the Medical Assistant Certification Exam. A Certified Medical Assistant requires successful completion of the CMA, RMA, NCMA or NRCMA, Medical Assistant Certification, exam within 3 months of hire. 

Experience: 

• Two years of healthcare management experience with direct supervision of staff is required. Two years’ experience must be in an ambulatory care setting. Must demonstrate a record of increasing job responsibility linked to accomplishments in health care management. 
• Experience working in value-based care models or population health environments is a plus. 

Skills: 

• Effective communication and collaboration skills within interprofessional teams. 
• Proficient in electronic health records and population health tools (e.g., Epic, Care Management Platforms). 
• Data-driven with the ability to identify trends, measure outcomes, and drive quality improvement. 

Work Environment: 

• Outpatient practice setting. 

Job Title: Call Center Representative

General Summary of Duties: Provide a variety of duties, including, but not limited to, patient scheduling, receiving calls, patient check-in/out, taking messages, verifying insurance information, entering charges and patient information into the EMR system, and answering patient questions.  

Supervision Received: Report to Practice Manager or Call Center Supervisor

Supervision Exercised: None

Typical Physical Demands: Requires sitting, some standing, stooping, and stretching. Occasionally may lift up to 30 pounds. Requires sufficient hand-eye coordination and manual dexterity to operate a keyboard, photocopier, telephone, calculator, and other office equipment. Requires normal range of hearing and eye sight to record, prepare and communicate appropriate reports.

Typical Working Conditions: Work is performed in an office environment. Involves contact with staff, patients, and visitors.  

Primary Duties/Responsibilities Include but is not Limited to:

Direct patient registration, patient insurance, billing and collections to ensure accurate patient billing and efficient account collection.

Broad knowledge of front office practices and procedures, including the Company’s Electronic Medical Records system (EMR).

Broad understanding of insurance practices and procedures.

Assist with billing related issues.

Ensure compliance with regulations and standards of performance for quality care.

• Answer telephones and assist with patient check-in/check-out, as needed.
• Direct patient requests or questions to the appropriate provider.
• Schedule appointments.
• Provide assistance to other office staff as needed.
• Maintain excellent customer service skills in dealings with patients, coworkers, and the public.
• Maintain patient confidentiality
• Perform related work and other duties as required.

Performance Requirements:

Knowledge, Skills, and Abilities: In depth knowledge of medical office practices and procedures, including billing practices and procedures, patient record management. 

Education: High school diploma.

Experience:

1. Three to five years related call center or front office medical experience. 
2. Broad understanding of ICD-9 and CPT coding practices.
3. Proficiency in the use and application of personal computers and related software.
4. Broad understanding of insurance practices and procedures.
5. Broad understanding of medical terminology.

Certifications/License: None

Alternative to Minimum Qualifications: None

Job Title: Medical Assistant 

General Summary of Duties: Assist in the delivery of primary health care and patient care management. Perform a variety of patient care activities to assist physicians and/or mid-level providers.

Supervision Received: Reports to Practice Manager or Back Office Supervisor.

Supervision Exercised: None

Typical Physical Demands: Requires full range of body motion including handling and lifting patients, manual and finger dexterity and eye-hand coordination. Position involves standing and walking for extensive periods of time. Occasionally required to lift and carry items weighing up to 50 pounds. Requires corrected vision to normal range, 20/40 or better and corrected hearing to normal range. Requires working under stressful conditions. May require flexibility to work irregular hours. May be exposed to communicable diseases and/or bodily fluids.

Typical Working Conditions: Frequent exposure to communicable diseases, toxic substances, medicinal preparations and other conditions common to a clinic environment.

Primary Duties/Responsibilities Include but not limited to:

• Escort patient to exam room, take patient histories, chief complaints, and vital signs. Assist patients in flow through the office.
• Prepare and organizes exam room and instruments for examination and testing, maintaining a clean and neat environment.  
• Assist provider with various exams and procedures.
• Maintain a sterile field and use aseptic techniques as needed.
• Assist with triage, scheduling of tests, and treatments.
• Respond to and refer incoming telephone calls. Instruct patient and family members regarding medication and treatment instructions as detailed by the provider.
• Use Company’s Electronic Medical Records system (EMR) to input data, track results, navigates through patient encounters, and update patient care plans per provider orders.
• Properly use medical equipment and supplies in performance of duties.
• Possess general knowledge of HIPAA and OSHA standards.
• Possess general knowledge of medical terminology.
• Properly use safety equipment, personal protective equipment and handle and dispose of biohazards according to OSHA standards.
• Perform electrocardiograms using proper electrode placement techniques.
• Administer medications, injections, and immunizations; apply splints and dressings, as requested by the provider.  
• Prepare and handle specimens properly and forward to appropriate lab for testing.
• Use proper techniques on all testing done on site.
• Check expiration dates on all medications and supplies.
• Maintain excellent customer service skills in dealings with patients, coworkers, and the public.
• Maintain patient confidentiality.
• Perform related work and other duties as required.

Performance Requirements:

Knowledge, Skills, and Abilities: Knowledge of the principles and skills needed to provide quality patient care. Basic knowledge of medications, exams, diagnostics, and treatment room procedures. Knowledge of medical equipment and instruments to administer patient care. Knowledge of common safety hazards and precautions to establish a safe work environment. Skill in assisting in a variety of treatments and medications as directed. Skill in taking vital signs. Skill in maintaining records and test results. Skill in developing and maintaining site quality assurance. Skill in establishing and maintaining effective working relationships with patients, medical staff, and the public. Ability to maintain quality control standards. Ability to react calmly and effectively in emergency situations. Ability to interpret, adapt and apply guidelines and procedures. Ability to read, understand and respond to detailed oral and written instructions. Ability to communicate clearly.

Education: High School diploma or equivalent and graduate from an accredited program for Medical Assistants.   

Experience: Three or more years of hands on experience with a broad knowledge and understanding of practices and procedures performed in a clinical setting.

Certificate/License: Certified Medical Assistant and continued recertification, CPR certification and continued recertification.  

Alternative to Minimum Qualifications: None

Job Title: Site RN Care Manager (Full Time)

General Summary of Duties: Assist in the delivery of primary health care and patient care management. Assist with patient management in the transition out of hospital into the community. Perform a variety of tasks consistent within the case management scope of practice including, but not limited to, education, assessment, planning, evaluation, and care plan development.

Supervision Received: Reports to Practice Manager, Site Clinical Director, and Population Health Clinical Program Manager

Supervision Exercised: None

Typical Physical Demands: Requires manual and finger dexterity and eye-hand coordination. Position involves sitting for extended periods of time with brief periods of walking and standing. Requires corrected vision to normal range, 20/40 or better, and corrected hearing to normal range. Requires working under stressful conditions and constant multi-tasking. May require flexibility for irregular hours for meetings and other obligations. May be exposed to communicable diseases and/or bodily fluids.

Typical Working Conditions: Frequent sitting with occasional standing and walking. Desk work with constant use of keyboard and computer programs (email, excel, word, and multiple internet-based programs/platforms). Frequent use of phones and office equipment such as fax machines, copy machines, and printers.

Primary Duties/Responsibilities:

1. Understand and meet the requirements for the AHEAD program: MDPCP & Medicaid and the Medicare EQIP program.

a. Organize, schedule, and lead Patient and Family Advisory Council (PFAC) meetings as required.

b. Attend & participate in monthly interdisciplinary meetings as scheduled.

c. Complete required reports for the AHEAD programs by using knowledge of the site’s operations.

d. Access & review CRISP’s MDPCP reports monthly and act on high-risk patients found on the following predictive analytics reports:

i. Pre-AH (Avoidable Hospital Events)

ii. Pre-DC (Severe Diabetes Complications)

iii. Pre-HE (Hospice Eligibility and Advanced Care Planning)

e. Report monthly care management cases to Population Health Clinical Program Manager.

f. Identify most prevalent patient needs amongst HEART payment program attributed patients and use available funds to assist patients.

2. Possess knowledge of chronic diseases, including appropriate patient-centered education, care planning, action plans, and motivational interviewing techniques.

a. Maintain required percentage of program – attributed patients in longitudinal care management including documentation of care plan and episodes of care in EMR.

b. Document “Care Alerts” in EMR when actively engaged with patient.

3. Assist with scheduling appointments, monitoring follow-up visit status for patients engaged in care management.

a. Monitor program-required clinical quality measures per provider & site.

4. Review and understand other Value Based Care programs in which MPCP participates.

a. Outreach other programs payer-based care managers for high-risk and/or high-utilization patients attributed to program.

b. Monitor program-required clinical quality measures per provider & site.

5. Use motivational interviewing to elicit and document patient responses to social determinants of health questions.

6. Work closely with physicians and mid-level providers; assisting with referrals to MPCP LCSW-C’s, MPCP Pharmacist, or other external specialists. 

7. Assist with requirements for DME orders or other home-based care required at transitions of care and/or as needed.

8. Navigate office email system and EPIC Inbox to read, send, and respond to messages appropriately and in a timely manner.

9. Develop an understanding of the use and functionality of up to 10 internet-based platforms and/or reports for the management of patient care across all payers.

10. Use EMR quality measures dashboard to track & improve site’s performance with merit-based incentive payment programs & VBC programs.

11. Attend meetings, educational sessions, and community relationship meetings as needed/scheduled to foster the growth of the program, expand the reach of MPCP, and improve patient outcomes in the community.

12. Assist in the closure of gaps in care across all payers to improve compliance & positively impact patients’ current state of health and ongoing outcomes.

13. Maintain a list of current, appropriate, vetted community resources to provide excellent customer service, improvement of patient outcomes, prevention of readmission, and well-rounded transition of the patient back into the community. Be able to utilize “Find Help” within EMR and guide patients about using “Find Help” via the patient portal.

14. Work closely with the PMG Population Health Clinical Program Manager & analysts on monthly, quarterly, and annual reporting, Quality Improvement, Safety, and Infection Control

a. Implement QI projects as directed by PMG Population Health Team.

Performance Requirements

Knowledge, Skills, and Abilities: Extensive knowledge of the principles and skills needed to provide quality patient care including but not limited to the following: Extensive knowledge of medications, exams, diagnoses, pathophysiology, diagnostics, and current standards of care. Must maintain records, use appropriate nursing documentation, and follow-through. Candidates should be skilled in establishing and maintaining effective working relationships with patients, medical staff, and the public. He/she should be able to demonstrate competency in the use of Microsoft Office products- especially Microsoft Excel- for the development of workflows, tracking, and monitoring of patients. Ability to communicate clearly, professionally, and effectively by phone, email, fax, letter, or in person. Ability to multi-task by balancing numerous ongoing, in-process (unfinished) projects at one time. Ability to work autonomously on all projects while independently meeting deadlines and being evaluated by outcome measures.

Education: Graduated from an accredited school of nursing with a minimum of an associate’s degree in nursing. Bachelor’s degree in nursing preferred. 

Experience: Three or more years of nursing in an inpatient setting, with chronic disease management, with at least one year of case management or care coordination experience.

Certificate/License: Maryland Registered Nurse License required. Care Coordination or Case Management Certification preferred or register to test within 1 year of hire.

Phlebotomist

Job Title: Phlebotomist

Department: Laboratory

Immediate Supervisor Title: Laboratory Manager, Physician, or other designated medical personnel.

Job Supervisory Responsibilities: None

General Summary: A nonexempt position responsible for performing venipuncture on patients.

Essential Job Responsibilities:

1. Prepares equipment to efficiently collect blood products. 
2. Performs venipuncture, arterial and capillary punctures on patients as directed by physician and following medical practice protocols related to safety, infection control, and confidentiality. Conducts laboratory tests on specimens. Enters data into computer.
3. Assists donor before, during, and after donation. Instructs on urine collection procedures.
4. Cleans/sterilizes equipment, instruments, and work area following safety, cleanliness, and infection control procedures.
5. Inventories supplies and places orders to ensure adequate supplies for procedures.

Education: High school diploma or equivalent. Graduation from an accredited medical vocational institution with phlebotomy course diploma. 

Experience: Minimum one year of phlebotomy experience. Medical practice experience helpful.

Other Requirements: ASCP required and continued recertification; certification as medical assistant preferred but not required. National certification through American Medical Technologists as a registered phlebotomy technician not required but helpful. Current CPR certificate.

Performance Requirements:

Knowledge:

1. Knowledge of phlebotomy techniques.
2. Knowledge of clinic protocols and policies.

Skills:

1. Skill in performing efficient and effective draws.
2. Skill in conducting cooperative interactions with patients and staff.

Abilities:

1. Ability to interpret and respond appropriately to instructions.
2. Ability to coordinate eye–hand movements to ensure patient comfort during blood draws.

Equipment Operated: Blood draw equipment including syringes, tubes, bandages, and other appropriate supplies.

Work Environment: Performs duties in medical exam/procedure rooms. Exposure to communicable diseases, sharp instruments, bodily fluids, cleaning chemicals.

Mental/Physical Requirements: Involves standing six to eight hours per day, walking, bending, and reaching. Must be able to lift up to 30 pounds of supplies and equipment and help with patient transport and transfer. Occasional stress when dealing with priorities and anxious patients.

Job Title: Medical Assistant 

General Summary of Duties: Assist in the delivery of primary health care and patient care management. Perform a variety of patient care activities to assist physicians and/or mid-level providers.

Supervision Received: Reports to Practice Manager or Back Office Supervisor.

Supervision Exercised: None

Typical Physical Demands: Requires full range of body motion including handling and lifting patients, manual and finger dexterity and eye-hand coordination. Position involves standing and walking for extensive periods of time. Occasionally required to lift and carry items weighing up to 50 pounds. Requires corrected vision to normal range, 20/40 or better and corrected hearing to normal range. Requires working under stressful conditions. May require flexibility to work irregular hours. May be exposed to communicable diseases and/or bodily fluids.

Typical Working Conditions: Frequent exposure to communicable diseases, toxic substances, medicinal preparations and other conditions common to a clinic environment.

Primary Duties/Responsibilities Include but not limited to:

• Escort patient to exam room, take patient histories, chief complaints, and vital signs. Assist patients in flow through the office.
• Prepare and organizes exam room and instruments for examination and testing, maintaining a clean and neat environment.  
• Assist provider with various exams and procedures.
• Maintain a sterile field and use aseptic techniques as needed.
• Assist with triage, scheduling of tests, and treatments.
• Respond to and refer incoming telephone calls. Instruct patient and family members regarding medication and treatment instructions as detailed by the provider.
• Use Company’s Electronic Medical Records system (EMR) to input data, track results, navigates through patient encounters, and update patient care plans per provider orders.
• Properly use medical equipment and supplies in performance of duties.
• Possess general knowledge of HIPAA and OSHA standards.
• Possess general knowledge of medical terminology.
• Properly use safety equipment, personal protective equipment and handle and dispose of biohazards according to OSHA standards.
• Perform electrocardiograms using proper electrode placement techniques.
• Administer medications, injections, and immunizations; apply splints and dressings, as requested by the provider.  
• Prepare and handle specimens properly and forward to appropriate lab for testing.
• Use proper techniques on all testing done on site.
• Check expiration dates on all medications and supplies.
• Maintain excellent customer service skills in dealings with patients, coworkers, and the public.
• Maintain patient confidentiality.
• Perform related work and other duties as required.

Performance Requirements:

Knowledge, Skills, and Abilities: Knowledge of the principles and skills needed to provide quality patient care. Basic knowledge of medications, exams, diagnostics, and treatment room procedures. Knowledge of medical equipment and instruments to administer patient care. Knowledge of common safety hazards and precautions to establish a safe work environment. Skill in assisting in a variety of treatments and medications as directed. Skill in taking vital signs. Skill in maintaining records and test results. Skill in developing and maintaining site quality assurance. Skill in establishing and maintaining effective working relationships with patients, medical staff, and the public. Ability to maintain quality control standards. Ability to react calmly and effectively in emergency situations. Ability to interpret, adapt and apply guidelines and procedures. Ability to read, understand and respond to detailed oral and written instructions. Ability to communicate clearly.

Education: High School diploma or equivalent and graduate from an accredited program for Medical Assistants.   

Experience: Three or more years of hands on experience with a broad knowledge and understanding of practices and procedures performed in a clinical setting.

Certificate/License: Certified Medical Assistant and continued recertification, CPR certification and continued recertification.  

Alternative to Minimum Qualifications: None

Phlebotomist

Job Title: Phlebotomist

Department: Laboratory

Immediate Supervisor Title: Laboratory Manager, Physician, or other designated medical personnel.

Job Supervisory Responsibilities: None

General Summary: A nonexempt position responsible for performing venipuncture on patients.

Essential Job Responsibilities:

1. Prepares equipment to efficiently collect blood products. 
2. Performs venipuncture, arterial and capillary punctures on patients as directed by physician and following medical practice protocols related to safety, infection control, and confidentiality. Conducts laboratory tests on specimens. Enters data into computer.
3. Assists donor before, during, and after donation. Instructs on urine collection procedures.
4. Cleans/sterilizes equipment, instruments, and work area following safety, cleanliness, and infection control procedures.
5. Inventories supplies and places orders to ensure adequate supplies for procedures.

Education: High school diploma or equivalent. Graduation from an accredited medical vocational institution with phlebotomy course diploma. 

Experience: Minimum one year of phlebotomy experience. Medical practice experience helpful.

Other Requirements: ASCP required and continued recertification; certification as medical assistant preferred but not required. National certification through American Medical Technologists as a registered phlebotomy technician not required but helpful. Current CPR certificate.

Performance Requirements:

Knowledge:

1. Knowledge of phlebotomy techniques.
2. Knowledge of clinic protocols and policies.

Skills:

1. Skill in performing efficient and effective draws.
2. Skill in conducting cooperative interactions with patients and staff.

Abilities:

1. Ability to interpret and respond appropriately to instructions.
2. Ability to coordinate eye–hand movements to ensure patient comfort during blood draws.

Equipment Operated: Blood draw equipment including syringes, tubes, bandages, and other appropriate supplies.

Work Environment: Performs duties in medical exam/procedure rooms. Exposure to communicable diseases, sharp instruments, bodily fluids, cleaning chemicals.

Mental/Physical Requirements: Involves standing six to eight hours per day, walking, bending, and reaching. Must be able to lift up to 30 pounds of supplies and equipment and help with patient transport and transfer. Occasional stress when dealing with priorities and anxious patients.

Phlebotomist

Job Title: Phlebotomist

Department: Laboratory/ Back Office

Immediate Supervisor Title: Practice Manager/ Site Supervisor

Job Supervisory Responsibilities: None

General Summary: A nonexempt position responsible for performing venipuncture on patients.

Essential Job Responsibilities:

1. Prepares equipment to efficiently collect blood products. 
2. Performs venipuncture, arterial and capillary punctures on patients as directed by physician and following medical practice protocols related to safety, infection control, and confidentiality. Conducts laboratory tests on specimens. Enters data into computer.
3. Assists donor before, during, and after donation. Instructs on urine collection procedures.
4. Cleans/sterilizes equipment, instruments, and work area following safety, cleanliness, and infection control procedures.
5. Inventories supplies and places orders to ensure adequate supplies for procedures.
6. Performs vitals on patients.

Education: High school diploma or equivalent. Graduation from an accredited medical vocational institution with phlebotomy course diploma. 

Experience: Minimum one year of phlebotomy experience. Medical practice experience helpful.

Other Requirements: ASCP required; certification as medical assistant preferred but not required. National certification through American Medical Technologists as a registered phlebotomy technician not required but helpful. Current CPR certificate.

Performance Requirements:

Knowledge:

1. Knowledge of phlebotomy techniques.
2. Knowledge of clinic protocols and policies.

Skills:

1. Skill in performing efficient and effective draws.
2. Skill in conducting cooperative interactions with patients and staff.

Abilities:

1. Ability to interpret and respond appropriately to instructions.
2. Ability to coordinate eye–hand movements to ensure patient comfort during blood draws.

Equipment Operated: Blood draw equipment including syringes, tubes, bandages, and other appropriate supplies.

Work Environment: Performs duties in medical exam/procedure rooms. Exposure to communicable diseases, sharp instruments, bodily fluids, cleaning chemicals.

Mental/Physical Requirements: Involves standing six to eight hours per day, walking, bending, and reaching. Must be able to lift up to 30 pounds of supplies and equipment and help with patient transport and transfer. Occasional stress when dealing with priorities and anxious patients.

Job Title: Medical Assistant 

General Summary of Duties: Assist in the delivery of primary health care and patient care management. Perform a variety of patient care activities to assist physicians and/or mid-level providers.

Supervision Received: Reports to Practice Manager or Back Office Supervisor.

Supervision Exercised: None

Typical Physical Demands: Requires full range of body motion including handling and lifting patients, manual and finger dexterity and eye-hand coordination. Position involves standing and walking for extensive periods of time. Occasionally required to lift and carry items weighing up to 50 pounds. Requires corrected vision to normal range, 20/40 or better and corrected hearing to normal range. Requires working under stressful conditions. May require flexibility to work irregular hours. May be exposed to communicable diseases and/or bodily fluids.

Typical Working Conditions: Frequent exposure to communicable diseases, toxic substances, medicinal preparations and other conditions common to a clinic environment.

Primary Duties/Responsibilities Include but not limited to:

• Escort patient to exam room, take patient histories, chief complaints, and vital signs. Assist patients in flow through the office.
• Prepare and organizes exam room and instruments for examination and testing, maintaining a clean and neat environment.  
• Assist provider with various exams and procedures.
• Maintain a sterile field and use aseptic techniques as needed.
• Assist with triage, scheduling of tests, and treatments.
• Respond to and refer incoming telephone calls. Instruct patient and family members regarding medication and treatment instructions as detailed by the provider.
• Use Company’s Electronic Medical Records system (EMR) to input data, track results, navigates through patient encounters, and update patient care plans per provider orders.
• Properly use medical equipment and supplies in performance of duties.
• Possess general knowledge of HIPAA and OSHA standards.
• Possess general knowledge of medical terminology.
• Properly use safety equipment, personal protective equipment and handle and dispose of biohazards according to OSHA standards.
• Perform electrocardiograms using proper electrode placement techniques.
• Administer medications, injections, and immunizations; apply splints and dressings, as requested by the provider.  
• Prepare and handle specimens properly and forward to appropriate lab for testing.
• Use proper techniques on all testing done on site.
• Check expiration dates on all medications and supplies.
• Maintain excellent customer service skills in dealings with patients, coworkers, and the public.
• Maintain patient confidentiality.
• Perform related work and other duties as required.

Performance Requirements:

Knowledge, Skills, and Abilities: Knowledge of the principles and skills needed to provide quality patient care. Basic knowledge of medications, exams, diagnostics, and treatment room procedures. Knowledge of medical equipment and instruments to administer patient care. Knowledge of common safety hazards and precautions to establish a safe work environment. Skill in assisting in a variety of treatments and medications as directed. Skill in taking vital signs. Skill in maintaining records and test results. Skill in developing and maintaining site quality assurance. Skill in establishing and maintaining effective working relationships with patients, medical staff, and the public. Ability to maintain quality control standards. Ability to react calmly and effectively in emergency situations. Ability to interpret, adapt and apply guidelines and procedures. Ability to read, understand and respond to detailed oral and written instructions. Ability to communicate clearly.

Education: High School diploma or equivalent and graduate from an accredited program for Medical Assistants.   

Experience: Three or more years of hands on experience with a broad knowledge and understanding of practices and procedures performed in a clinical setting.

Certificate/License: Certified Medical Assistant, CPR certification.  

Alternative to Minimum Qualifications: None

Maryland Primary Care Physicians, LLC

Job Description

Job Title: Medical Receptionist 

General Summary of Duties: Greet, instruct, direct, and schedule patients and visitors. As the first person that a patient sees when entering the office, the receptionist is to treat all patients, visitors, and staff in a professional and courteous manner. Serve as a liaison between patients, medical support staff, providers, and the public.

Supervision Received: Report to Practice Manager or Front Office Supervisor.

Supervision Exercised: None

Typical Physical Demands: Work may require sitting for long periods of time; also stooping, bending and stretching for files and supplies. Occasionally may lift up to 30 pounds. Requires manual dexterity sufficient to operate a keyboard, ability to type, operate a calculator, telephone, copier, and other office equipment as necessary. Vision must be correctable to 20/20 and hearing must be in the normal range for telephone contacts. It is necessary to view computer screens for long periods and to work in an environment which can be stressful.

Typical Working Conditions: Work is performed in a reception area and involves frequent contact with patients and visitors. Work may be stressful at times. Interaction with others is constant and interruptive. Contact involves dealing with sick people.

Primary Duties/Responsibilities Include but not Limited to:

1. Greet patients and visitors in a prompt, courteous, and helpful manner, maintaining excellent customer service skills.
2. Check in patients, verify and update necessary information in the Company’s electronic medical records system. Assist patients with ambulatory difficulties.
3. Ensure correct insurance coverage information.
4. Maintain patient appointments and follow office scheduling policies.
5. Proper use of telephone system and acceptable telephone etiquette.
6. Answer telephones, screens calls, takes messages, and provide information as needed.
7. File, coordinate lab work, physician reports, etc., as needed.
8. Screen visitors and respond to routine requests for information.
9. Understand OSHA and HIPAA regulations and requirements.
10. Maintain work area and waiting room in neat and orderly manner.
11. Open, date, and distribute incoming mail.
12. Have a basic understanding of medical office procedures. Have the ability to read, understand, and follow oral and written instructions. Ability to sort and file materials correctly by alphabetic or numeric systems.
13. Understand HMO’s/PPO’s and participating health plans.
14. Understand the medical claims process, including coding.
15. Maintain excellent customer service skills in dealings with patients, coworkers, and the public.
16. Maintain patient confidentiality.
17. Perform related work and other duties as required.

Performance Requirements:

Knowledge, Skills, and Abilities: Sound knowledge of business office policies and procedures. Knowledge of grammar, spelling, and punctuation. Skill in operating a computer and office equipment. Excellent customer service skills and ability to answer telephones in a pleasant and helpful manner. Ability to speak clearly and concisely; to read, understand, and follow oral and written instruction; and to establish and maintain effective working relationships with patients, employees and the public.

Education: High school diploma or equivalent.

Experience:

1. One year experience, preferably in a medical office setting.

2. Knowledge of medical terminology desirable and medical coding.

3. Word processing and computer experience.

Certifications/License: None

Alternative to Minimum Qualifications: None

Maryland Primary Care Physicians, LLC (MPCP), a respected and well-established private practice in Hanover, MD, is seeking a Board-Certified or Board-Eligible Endocrinologist to join our growing specialty team. This is an outstanding opportunity to become part of a collaborative and patient-centered practice, currently consisting of 2 experienced endocrinologists and 2 dedicated dieticians. The practice also includes a practice manager, CMAs, LPN and other office support staff. 

Position Highlights:

• Collaborative Team Environment: Join a supportive and collegial team of specialists      focused on providing high-quality endocrine care.
• Modern Facilities: Enjoy working in brand-new exam rooms and office space designed for optimal workflow and patient comfort.
• Efficient Systems: Benefit from a fully integrated Epic EMR for seamless documentation and coordination of care.
• Work-Life Balance: 4-day clinical workweek for a healthy work-life balance.
• Partnership Track: Opportunity to become a partner after 2 years in the practice.

Job Title: Call Center Representative (On site at Queenstown, MD) 

General Summary of Duties: Provide a variety of duties, including, but not limited to, patient scheduling, receiving calls, patient check-in/out, taking messages, verifying insurance information, entering charges and patient information into the EMR system, and answering patient questions.  

Supervision Received: Report to Practice Manager or Call Center Supervisor

Supervision Exercised: None

Typical Physical Demands: Requires sitting, some standing, stooping, and stretching. Occasionally may lift up to 30 pounds. Requires sufficient hand-eye coordination and manual dexterity to operate a keyboard, photocopier, telephone, calculator, and other office equipment. Requires normal range of hearing and eye sight to record, prepare and communicate appropriate reports.

Typical Working Conditions: Work is performed in an office environment. Involves contact with staff, patients, and visitors.  

Primary Duties/Responsibilities Include but is not Limited to:

• Direct patient registration, patient insurance, billing and collections to ensure accurate patient billing and efficient account collection.
• Broad knowledge of front office practices and procedures, including the Company’s Electronic Medical Records system (EMR).
• Broad understanding of insurance practices and procedures.
• Assist with billing related issues.
• Ensure compliance with regulations and standards of performance for quality care.
• Answer telephones and assist with patient check-in/check-out, as needed.
• Direct patient requests or questions to the appropriate provider.
• Schedule appointments.
• Provide assistance to other office staff as needed.
• Maintain excellent customer service skills in dealings with patients, coworkers, and the public.
• Maintain patient confidentiality
• Perform related work and other duties as required.

Performance Requirements: Knowledge, Skills, and Abilities: In depth knowledge of medical office practices and procedures, including billing practices and procedures, patient record management. 

Education: High school diploma.

Experience:

1. Three to five years related call center or front office medical experience. 
2. Broad understanding of ICD-9 and CPT coding practices.
3. Proficiency in the use and application of personal computers and related software.
4. Broad understanding of insurance practices and procedures.
5. Broad understanding of medical terminology.

Certifications/License: None

Alternative to Minimum Qualifications: None

JOB TITLE: Nurse Practitioner (FP)

GENERAL SUMMARY OF DUTIES:  Maryland Primary Care Physicians, LLC is seeking a full-time Nurse Practitioner to join its growing Endocrinology practice. The role involves managing patients with various endocrine disorders, collaborating with a team of 2 full-time endocrinologists, an LPN, 2 dieticians and a clinical support team to provide comprehensive consultative services in a state-of-the-art practice.

SUPERVISION RECEIVED: Reports directly to Clinical Director

SUPERVISION EXERCISED: None

TYPICAL PHYSICAL DEMANDS: Requires full range of body motion including handling and lifting patients, manual and finger dexterity and eye-hand coordination. Requires standing and walking for prolonged periods of time. Occasionally lifts and carries items weighing up to 100 pounds. Requires normal visual acuity and hearing. Requires exposure to communicable disease and bodily fluids. Requires working under stress in emergency situations or during irregular hours.

TYPICAL WORKING CONDITIONS: Frequent exposure to communicable diseases, toxic substances, ionizing radiation, medicinal preparations and other conditions common to medical office environment.

PRIMARY DUTIES/RESPONSIBILITIES INCLUDES BUT IS NOT LIMITED TO:

1. Serve as key clinical provider in the delivery of high-quality care
2. Examine, diagnose and treat adult diseases with a focus on diabetes management. 
3. Diagnose and treat a wide range of endocrine conditions, including diabetes, thyroid disorders (hyperthyroidism and hypothyroidism) and hormone imbalances.
4. Develop and implement individualized treatment plans.
5. Refer patients to appropriate specialty services as needed.
6. Maintain thorough and accurate documentation within the Electronic Medical Record (EMR) system.
7. Collaborate with referring physicians, specialists, and care teams to ensure seamless patient care.
8. Provide clinical oversight to clinical support staff within the practice.
9. Stay compliant with HIPAA, CMS, and relevant payer guidelines.
10. Contribute to the development of a sustainable patient panel aligned with practice growth objectives.

Job Title: Medical Receptionist/Call Center Representative 

General Summary of Duties: Greet, instruct, direct, and schedule patients and visitors. As the first person that a patient sees when entering the office, the receptionist is to treat all patients, visitors, and staff in a professional and courteous manner. Employee will also conduct patient scheduling, receive calls, perform patient check-in/out, taking messages, verifying insurance information, enter charges and patient information into the EMR system, and answer patient questions. Serve as a liaison between patients, medical support staff, providers, and the public.

Supervision Received: Report to Practice Manager, Call Center Supervisor or Front Office Supervisor.

Supervision Exercised: None

Typical Physical Demands: Work may require sitting for long periods of time; also stooping, bending and stretching for files and supplies. Occasionally may lift up to 30 pounds. Requires manual dexterity sufficient to operate a keyboard, ability to type, operate a calculator, telephone, copier, and other office equipment as necessary. Vision must be correctable to 20/20 and hearing must be in the normal range for telephone contacts. It is necessary to view computer screens for long periods and to work in an environment which can be stressful.

Typical Working Conditions: Work is performed in a reception area and involves frequent contact with patients and visitors. Work may be stressful at times. Interaction with others is constant and interruptive. Contact involves dealing with sick people.

Primary Duties/Responsibilities Include but not Limited to:  

• Greet patients and visitors in a prompt, courteous, and helpful manner, maintaining excellent customer service skills.
• Check in patients, verify and update necessary information in the Company’s electronic medical records system. Assist patients with ambulatory difficulties.
• Ensure correct insurance coverage information.
• Maintain patient appointments and follow office scheduling policies.
• Proper use of telephone system and acceptable telephone etiquette.
• Answer telephones, screens calls, takes messages, and provide information as needed.
• File, coordinate lab work, physician reports, etc., as needed.
• Screen visitors and respond to routine requests for information.
• Understand OSHA and HIPAA regulations and requirements.
• Maintain work area and waiting room in neat and orderly manner.
• Open, date, and distribute incoming mail. 
• Have a basic understanding of medical office procedures. Have the ability to read, understand, and follow oral and written instructions. Ability to sort and file materials correctly by alphabetic or numeric systems.
• Understand HMO’s/PPO’s and participating health plans.
• Understand the medical claims process, including coding.
• Maintain excellent customer service skills in dealings with patients, coworkers, and the public.
• Maintain patient confidentiality.
• Answer telephones and assist with patient check-in/check-out, as needed.
• Direct patient requests or questions to the appropriate provider.
• Perform related work and other duties as required.

Performance Requirements:  

Knowledge, Skills, and Abilities: Sound knowledge of business office policies and procedures. Knowledge of grammar, spelling, and punctuation. Skill in operating a computer and office equipment. Excellent customer service skills and ability to answer telephones in a pleasant and helpful manner. Ability to speak clearly and concisely; to read, understand, and follow oral and written instruction; and to establish and maintain effective working relationships with patients, employees and the public.

Education: High school diploma or equivalent.

Experience:

1. One year experience, preferably in a medical office setting.
2. Knowledge of medical terminology desirable and medical coding.
3. Word processing and computer experience.

Certifications/License: None

Alternative to Minimum Qualifications: None

Job Title: Medical Assistant 

General Summary of Duties: Assist in the delivery of primary health care and patient care management. Perform a variety of patient care activities to assist physicians and/or mid-level providers.

Supervision Received: Reports to Practice Manager or Back Office Supervisor.

Supervision Exercised: None

Typical Physical Demands: Requires full range of body motion including handling and lifting patients, manual and finger dexterity and eye-hand coordination. Position involves standing and walking for extensive periods of time. Occasionally required to lift and carry items weighing up to 50 pounds. Requires corrected vision to normal range, 20/40 or better and corrected hearing to normal range. Requires working under stressful conditions. May require flexibility to work irregular hours. May be exposed to communicable diseases and/or bodily fluids.

Typical Working Conditions: Frequent exposure to communicable diseases, toxic substances, medicinal preparations and other conditions common to a clinic environment.

Primary Duties/Responsibilities Include but not limited to:

• Escort patient to exam room, take patient histories, chief complaints, and vital signs. Assist patients in flow through the office.
• Prepare and organizes exam room and instruments for examination and testing, maintaining a clean and neat environment.  
• Assist provider with various exams and procedures.
• Maintain a sterile field and use aseptic techniques as needed.
• Assist with triage, scheduling of tests, and treatments.
• Respond to and refer incoming telephone calls. Instruct patient and family members regarding medication and treatment instructions as detailed by the provider.
• Use Company’s Electronic Medical Records system (EMR) to input data, track results, navigates through patient encounters, and update patient care plans per provider orders.
• Properly use medical equipment and supplies in performance of duties.
• Possess general knowledge of HIPAA and OSHA standards.
• Possess general knowledge of medical terminology.
• Properly use safety equipment, personal protective equipment and handle and dispose of biohazards according to OSHA standards.
• Perform electrocardiograms using proper electrode placement techniques.
• Administer medications, injections, and immunizations; apply splints and dressings, as requested by the provider.  
• Prepare and handle specimens properly and forward to appropriate lab for testing.
• Use proper techniques on all testing done on site.
• Check expiration dates on all medications and supplies.
• Maintain excellent customer service skills in dealings with patients, coworkers, and the public.
• Maintain patient confidentiality.
• Perform related work and other duties as required.

Performance Requirements:

Knowledge, Skills, and Abilities: Knowledge of the principles and skills needed to provide quality patient care. Basic knowledge of medications, exams, diagnostics, and treatment room procedures. Knowledge of medical equipment and instruments to administer patient care. Knowledge of common safety hazards and precautions to establish a safe work environment. Skill in assisting in a variety of treatments and medications as directed. Skill in taking vital signs. Skill in maintaining records and test results. Skill in developing and maintaining site quality assurance. Skill in establishing and maintaining effective working relationships with patients, medical staff, and the public. Ability to maintain quality control standards. Ability to react calmly and effectively in emergency situations. Ability to interpret, adapt and apply guidelines and procedures. Ability to read, understand and respond to detailed oral and written instructions. Ability to communicate clearly.

Education: High School diploma or equivalent and graduate from an accredited program for Medical Assistants.   

Experience: Three or more years of hands on experience with a broad knowledge and understanding of practices and procedures performed in a clinical setting.

Certificate/License: Certified Medical Assistant, CPR certification.  

Alternative to Minimum Qualifications: None

Job Title: Call Center Representative

Schedule: Monday-Friday 8:30 am – 5:00 pm 

General Summary of Duties: Provide a variety of duties, including, but not limited to, patient scheduling, receiving calls, patient check-in/out, taking messages, verifying insurance information, entering charges and patient information into the EMR system, and answering patient questions.  

Supervision Received: Report to Practice Manager or Call Center Supervisor

Supervision Exercised: None

Typical Physical Demands: Requires sitting, some standing, stooping, and stretching. Occasionally may lift up to 30 pounds. Requires sufficient hand-eye coordination and manual dexterity to operate a keyboard, photocopier, telephone, calculator, and other office equipment. Requires normal range of hearing and eye sight to record, prepare and communicate appropriate reports.

Typical Working Conditions: Work is performed in an office environment. Involves contact with staff, patients, and visitors.  

Primary Duties/Responsibilities Include but is not Limited to:

• Direct patient registration, patient insurance, billing and collections to ensure accurate patient billing and efficient account collection.
• Broad knowledge of front office practices and procedures, including the Company’s Electronic Medical Records system (EMR).
• Broad understanding of insurance practices and procedures.
• Assist with billing related issues.
• Ensure compliance with regulations and standards of performance for quality care.
• Answer telephones and assist with patient check-in/check-out, as needed.
• Direct patient requests or questions to the appropriate provider.
• Schedule appointments.
• Provide assistance to other office staff as needed.
• Maintain excellent customer service skills in dealings with patients, coworkers, and the public.
• Maintain patient confidentiality
• Perform related work and other duties as required.

Performance Requirements: Knowledge, Skills, and Abilities: In depth knowledge of medical office practices and procedures, including billing practices and procedures, patient record management. 

Education: High school diploma.

Experience:

1. Three to five years related call center or front office medical experience. 
2. Broad understanding of ICD-9 and CPT coding practices.
3. Proficiency in the use and application of personal computers and related software.
4. Broad understanding of insurance practices and procedures.
5. Broad understanding of medical terminology.

Certifications/License: None

Alternative to Minimum Qualifications: None

Job Description

Physicians Management Group, which provides all administrative services for Maryland Primary Care Physicians LLC, has an A/R Medical Billing Follow-Up Representative opening. Under the supervision of the Follow-Up Supervisor, the A/R Medical Billing Follow-Up Representative will be responsible for having detailed knowledge and experience in following up on insurance claim status, resolving denials and rejections, resubmission of claims, filing appeals, and handling incoming patient calls.

Daily work activities include but are not limited to:

· Responsible for claims denial, verification of insurance, claim status, processing claim appeals, and resubmitting claims as necessary.

· Investigate and resolve outstanding insurance claims within the appropriate time.

• Follow up on denials from insurance carriers and      submit appeals when necessary.
• Contact the patient when necessary to obtain      correct information for the claim processing.
• Check patient information online via the      insurance website or phone call and update information appropriately.
• Answer and respond to      patient and insurance carrier calls and address their questions and      concerns professionally and on time.
• Document notes      accurately and concisely in the medical software system per company      guidelines.
• Work with individual practice sites to gather      additional information to correct a claim when required.
• Monitor claims submissions, insurance payments,      and denials to identify trends and possible issues.
• Review incoming      insurance and patient correspondence for appropriate action.
• Respond to e-mail and      phone inquiries from individual practice sites.
• Ensure compliance with rules and regulations for      insurance carriers.
• Maintain up-to-date information on various      insurance companies and any relevant changes.
• Communicate effectively with staff at all levels      of the organization, both inter and intra-departmentally.
• Provide guidance and instruction to fellow team      members when necessary.
• Provide information regarding work progress,      actions, and issues promptly and effectively. Recommend improvements.
• Effectively identify and communicate to the Supervisor      changes, issues, or when assistance is needed
• Support and backup other areas of the department      as needed.
• Perform other duties as assigned.

TRAINING TO TAKE PLACE ON-SITE.

Knowledge, Skills, and Abilities:

Must have proficient knowledge of insurance requirements, medical terminology, and medical necessity associated with various procedure codes. Proficient knowledge of practice management system/EHR system(s), CPT, modifier, ICD-10 coding, and governmental and commercial insurance guidelines. Have an understanding of insurance explanation of benefits and other insurance correspondence. Experience with Electronic Remittance Advice is preferred. Customer service and phone communication experience with an ability to communicate effectively and provide excellent customer service. Must be able to problem-solve, follow written and oral instructions, and function effectively as a team with other employees. Ability to work independently, both remotely and in an office environment. Excellent time management skills and attention to detail. Maintain patient confidentiality following company policy and procedure and HIPAA regulations. Possess proficient use of computerized billing systems, personal computers, and Microsoft Word and Excel software applications. Epic Software experience is a plus. 

Maryland Primary Care Physicians, LLC

Job Description

Job Title: Accounts Payable Assistant

General Summary of Duties: An Accounts Payable Assistant provides financial, administrative, and clerical support. Performs various accounting functions primarily associated with payment of expenses in a timely fashion. Tasks include the following: review invoices for accuracy, vouch invoices to supporting documents and purchase orders, ascertain proper level of authorization, record expenses and make payments in a timely fashion.

Supervision Received: Accounts Payable Supervisor 

Supervision Exercised: None

Typical Physical Demands: Requires sitting, some standing, stooping, and stretching. Occasionally may lift up to 30 pounds. Requires sufficient hand-eye coordination and manual dexterity to operate a keyboard, photocopier, telephone, calculator, and other office equipment. Requires normal range of hearing and eyesight to record, prepare and communicate appropriate reports.

Typical Working Conditions: Work is performed in an office environment. 

Primary Duties/Responsibilities Include but is not Limited to:

1. Assist in processing accounts payable transactions accurately and timely

2. Verify invoices, purchase orders, and payment requests for completeness and accuracy

3.  Maintain accurate records and documentation of all AP activities

4. Reconcile vendor statements and resolve discrepancies

5. Communicate professionally with vendors and internal teams to resolve payment-related issues

6. Assist in data entry and general clerical tasks as needed

7. Reconcile invoices with operations inventory system

8.  Certify vendor accounts by harmonizing monthly statements and affiliated transactions

9.  Achieve organization and AP objectives by executing affiliated outcomes as required 

Performance Requirements:

§ Excellent in maintaining confidentiality

§ Outstanding interrelations skills, team building spirit, and ability to resolve issues in a dynamic manner

§ Excellent bookkeeping, communication, and decision making skills

Knowledge, Skills, and Abilities: Strong data entry skills are needed. Proficiency in Microsoft Excel. Knowledgeable of Accounts Payable processes. Familiarity with purchase order processes. Ability to work independently and take initiative. 

Education: High school diploma required; Associate degree preferred or working towards degree.

Experience:

1. Minimum of one year of experience in accounts payable, bookkeeping or a similar role

2. Basic knowledge of accounting and bookkeeping principles

Certifications/License: None

Alternative to Minimum Qualifications: None

Maryland Primary Care Physicians, LLC

Job Description

Job Title: Back Office Supervisor

General Summary of Duties: Direct, supervise, and coordinate activities of the back office staff. Assist in the delivery of primary health care and patient care management. Perform a variety of patient care activities to assist physicians and mid-level providers. Perform all aspects of back office duties with little or no supervision. Assist with front office personnel as required.

Supervision Received: Report to Practice Manager

Supervision Exercised: Back Office staff

Typical Physical Demands: Requires full range of body motion including handling and lifting patients, manual and finger dexterity, and eye-hand coordination. Position involves standing and walking for extensive periods of time. Occasionally lifts and carries items weighing up to 50 pounds. Requires corrected vision to 20/20 and hearing to normal range. Requires working under stressful conditions or irregular hours. May be exposed to communicable diseases and/or bodily fluids.

Typical Working Conditions: Frequent exposure to communicable diseases, toxic substances, medicinal preparations, and other conditions common to a medical office environment.

Primary Duties/Responsibilities Include but are not Limited to:

1. Performs general patient care duties, including administering prescribed medications, injections and immunizations, phlebotomy, and/or dressing changes under the director of a physician.
2. Broad knowledge of the proper use of medical equipment and the supplies needed to perform the back office functions.
3. Ensure the maintenance of patient medical records, with a thorough understanding of the Company’s Electronic Medical Records system (EMR).
4. Perform patient telephone triage, assess needs, and coordinate with medical staff. 
5. Identify, study, and recommend solutions for the smooth operation of the back office and back office staff.
6. Implement and maintain programs such as OSHA and HIPAA.  
7. Order medical supplies, including injections, within budget.
8. Assist in the selection, training, and orientation of back office staff.
9. Assign duties, give guidance and counsel, and provide in-service education to staff.
10. Attend required meetings.
11. Assist Practice Manager with performance reviews and disciplinary actions.
12.    Maintain excellent customer service skills in dealings with patients, coworkers, and the    

            public.

1.    Maintain patient confidentiality.
2.    Perform related work and other duties as required.

Performance Requirements:

Education: Certificate Medical Assistant

Experience: One to three years related experience in a clinical environment.

Certificate/License: Valid Certificate

Alternative to Minimum Qualifications: None

Job Title: Medical Assistant 

General Summary of Duties: Assist in the delivery of primary health care and patient care management. Perform a variety of patient care activities to assist physicians and/or mid-level providers.

Supervision Received: Reports to Practice Manager or Back Office Supervisor.

Supervision Exercised: None

Typical Physical Demands: Requires full range of body motion including handling and lifting patients, manual and finger dexterity and eye-hand coordination. Position involves standing and walking for extensive periods of time. Occasionally required to lift and carry items weighing up to 50 pounds. Requires corrected vision to normal range, 20/40 or better and corrected hearing to normal range. Requires working under stressful conditions. May require flexibility to work irregular hours. May be exposed to communicable diseases and/or bodily fluids.

Typical Working Conditions: Frequent exposure to communicable diseases, toxic substances, medicinal preparations and other conditions common to a clinic environment.

Primary Duties/Responsibilities Include but not limited to:

• Escort patient to exam room, take patient histories, chief complaints, and vital signs. Assist patients in flow through the office.
• Prepare and organizes exam room and instruments for examination and testing, maintaining a clean and neat environment.  
• Assist provider with various exams and procedures.
• Maintain a sterile field and use aseptic techniques as needed.
• Assist with triage, scheduling of tests, and treatments.
• Respond to and refer incoming telephone calls. Instruct patient and family members regarding medication and treatment instructions as detailed by the provider.
• Use Company’s Electronic Medical Records system (EMR) to input data, track results, navigates through patient encounters, and update patient care plans per provider orders.
• Properly use medical equipment and supplies in performance of duties.
• Possess general knowledge of HIPAA and OSHA standards.
• Possess general knowledge of medical terminology.
• Properly use safety equipment, personal protective equipment and handle and dispose of biohazards according to OSHA standards.
• Perform electrocardiograms using proper electrode placement techniques.
• Administer medications, injections, and immunizations; apply splints and dressings, as requested by the provider.  
• Prepare and handle specimens properly and forward to appropriate lab for testing.
• Use proper techniques on all testing done on site.
• Check expiration dates on all medications and supplies.
• Maintain excellent customer service skills in dealings with patients, coworkers, and the public.
• Maintain patient confidentiality.
• Perform related work and other duties as required.

Performance Requirements:  

Knowledge, Skills, and Abilities: Knowledge of the principles and skills needed to provide quality patient care. Basic knowledge of medications, exams, diagnostics, and treatment room procedures. Knowledge of medical equipment and instruments to administer patient care. Knowledge of common safety hazards and precautions to establish a safe work environment. Skill in assisting in a variety of treatments and medications as directed. Skill in taking vital signs. Skill in maintaining records and test results. Skill in developing and maintaining site quality assurance. Skill in establishing and maintaining effective working relationships with patients, medical staff, and the public. Ability to maintain quality control standards. Ability to react calmly and effectively in emergency situations. Ability to interpret, adapt and apply guidelines and procedures. Ability to read, understand and respond to detailed oral and written instructions. Ability to communicate clearly.

Education: High School diploma or equivalent and graduate from an accredited program for Medical Assistants.   

Experience: Three or more years of hands on experience with a broad knowledge and understanding of practices and procedures performed in a clinical setting.

Certificate/License: Certified Medical Assistant, CPR certification.  

Alternative to Minimum Qualifications: None

Job Title: Medical Assistant 

General Summary of Duties: Assist in the delivery of primary health care and patient care management. Perform a variety of patient care activities to assist physicians and/or mid-level providers.

Supervision Received: Reports to Practice Manager or Back Office Supervisor.

Supervision Exercised: None

Typical Physical Demands: Requires full range of body motion including handling and lifting patients, manual and finger dexterity and eye-hand coordination. Position involves standing and walking for extensive periods of time. Occasionally required to lift and carry items weighing up to 50 pounds. Requires corrected vision to normal range, 20/40 or better and corrected hearing to normal range. Requires working under stressful conditions. May require flexibility to work irregular hours. May be exposed to communicable diseases and/or bodily fluids.

Typical Working Conditions: Frequent exposure to communicable diseases, toxic substances, medicinal preparations and other conditions common to a clinic environment.

Primary Duties/Responsibilities Include but not limited to:

• Escort patient to exam room, take patient histories, chief complaints, and vital signs. Assist patients in flow through the office.
• Prepare and organizes exam room and instruments for examination and testing, maintaining a clean and neat environment.  
• Assist provider with various exams and procedures.
• Maintain a sterile field and use aseptic techniques as needed.
• Assist with triage, scheduling of tests, and treatments.
• Respond to and refer incoming telephone calls. Instruct patient and family members regarding medication and treatment instructions as detailed by the provider.
• Use Company’s Electronic Medical Records system (EMR) to input data, track results, navigates through patient encounters, and update patient care plans per provider orders.
• Properly use medical equipment and supplies in performance of duties.
• Possess general knowledge of HIPAA and OSHA standards.
• Possess general knowledge of medical terminology.
• Properly use safety equipment, personal protective equipment and handle and dispose of biohazards according to OSHA standards.
• Perform electrocardiograms using proper electrode placement techniques.
• Administer medications, injections, and immunizations; apply splints and dressings, as requested by the provider.  
• Prepare and handle specimens properly and forward to appropriate lab for testing.
• Use proper techniques on all testing done on site.
• Check expiration dates on all medications and supplies.
• Maintain excellent customer service skills in dealings with patients, coworkers, and the public.
• Maintain patient confidentiality.
• Perform related work and other duties as required.

Performance Requirements:  

Knowledge, Skills, and Abilities: Knowledge of the principles and skills needed to provide quality patient care. Basic knowledge of medications, exams, diagnostics, and treatment room procedures. Knowledge of medical equipment and instruments to administer patient care. Knowledge of common safety hazards and precautions to establish a safe work environment. Skill in assisting in a variety of treatments and medications as directed. Skill in taking vital signs. Skill in maintaining records and test results. Skill in developing and maintaining site quality assurance. Skill in establishing and maintaining effective working relationships with patients, medical staff, and the public. Ability to maintain quality control standards. Ability to react calmly and effectively in emergency situations. Ability to interpret, adapt and apply guidelines and procedures. Ability to read, understand and respond to detailed oral and written instructions. Ability to communicate clearly.

Education: High School diploma or equivalent and graduate from an accredited program for Medical Assistants.   

Experience: Three or more years of hands on experience with a broad knowledge and understanding of practices and procedures performed in a clinical setting.

Certificate/License: Certified Medical Assistant, CPR certification.  

Alternative to Minimum Qualifications: None

Job Title: Medical Assistant 

General Summary of Duties: Assist in the delivery of primary health care and patient care management. Perform a variety of patient care activities to assist physicians and/or mid-level providers.

Supervision Received: Reports to Practice Manager or Back Office Supervisor.

Supervision Exercised: None

Typical Physical Demands: Requires full range of body motion including handling and lifting patients, manual and finger dexterity and eye-hand coordination. Position involves standing and walking for extensive periods of time. Occasionally required to lift and carry items weighing up to 50 pounds. Requires corrected vision to normal range, 20/40 or better and corrected hearing to normal range. Requires working under stressful conditions. May require flexibility to work irregular hours. May be exposed to communicable diseases and/or bodily fluids.

Typical Working Conditions: Frequent exposure to communicable diseases, toxic substances, medicinal preparations and other conditions common to a clinic environment.

Primary Duties/Responsibilities Include but not limited to:

• Escort patient to exam room, take patient histories, chief complaints, and vital signs. Assist patients in flow through the office.
• Prepare and organizes exam room and instruments for examination and testing, maintaining a clean and neat environment.  
• Assist provider with various exams and procedures.
• Maintain a sterile field and use aseptic techniques as needed.
• Assist with triage, scheduling of tests, and treatments.
• Respond to and refer incoming telephone calls. Instruct patient and family members regarding medication and treatment instructions as detailed by the provider.
• Use Company’s Electronic Medical Records system (EMR) to input data, track results, navigates through patient encounters, and update patient care plans per provider orders.
• Properly use medical equipment and supplies in performance of duties.
• Possess general knowledge of HIPAA and OSHA standards.
• Possess general knowledge of medical terminology.
• Properly use safety equipment, personal protective equipment and handle and dispose of biohazards according to OSHA standards.
• Perform electrocardiograms using proper electrode placement techniques.
• Administer medications, injections, and immunizations; apply splints and dressings, as requested by the provider.  
• Prepare and handle specimens properly and forward to appropriate lab for testing.
• Use proper techniques on all testing done on site.
• Check expiration dates on all medications and supplies.
• Maintain excellent customer service skills in dealings with patients, coworkers, and the public.
• Maintain patient confidentiality.
• Perform related work and other duties as required.

Performance Requirements:  

Knowledge, Skills, and Abilities: Knowledge of the principles and skills needed to provide quality patient care. Basic knowledge of medications, exams, diagnostics, and treatment room procedures. Knowledge of medical equipment and instruments to administer patient care. Knowledge of common safety hazards and precautions to establish a safe work environment. Skill in assisting in a variety of treatments and medications as directed. Skill in taking vital signs. Skill in maintaining records and test results. Skill in developing and maintaining site quality assurance. Skill in establishing and maintaining effective working relationships with patients, medical staff, and the public. Ability to maintain quality control standards. Ability to react calmly and effectively in emergency situations. Ability to interpret, adapt and apply guidelines and procedures. Ability to read, understand and respond to detailed oral and written instructions. Ability to communicate clearly.

Education: High School diploma or equivalent and graduate from an accredited program for Medical Assistants.   

Experience: Three or more years of hands on experience with a broad knowledge and understanding of practices and procedures performed in a clinical setting.

Certificate/License: Certified Medical Assistant, CPR certification.  

Alternative to Minimum Qualifications: None