Author Archives: akinzer

Patient Advocacy Corner 101: Navigating Insurance Denials

By: ARIEL J. WARDEN-JARRETT, MD, FAAFP

Many Americans are working hard to manage their weight and have set goals to lower their body mass index (BMI)  to under 25. While this is a worthy goal, it can often feel like a challenging and sometimes frustrating journey. But the good news is that there are more resources and options available today than ever before to help patients achieve their weight management goals. 

However, navigating the world of insurance coverage can add complexity to the process. Many patients experience disappointment when they go to the pharmacy to pick up a prescribed medication and discover that it is not covered or isn’t listed on their insurance’s drug formulary. They are often advised to contact their doctor’s office to request a prior authorization or a tier exemption. While it sounds simple, these processes can sometimes be more time-consuming and challenging than anticipated. 

In each of our offices there are dedicated individuals working behind the scenes to get your medications covered. Sometimes each prior authorization may take significant time to complete and we appreciate your patience as we manage these requests. 

It’s also important to understand that your employer plays a significant role in selecting your insurance benefits and choosing which medications are covered. Many patients may not realize this. 

If a medication like Mounjaro or Ozempic, which is often prescribed for diabetes, isn’t covered for someone who isn’t diabetic, this is typically due to how the insurance policy is structured. If the medication doesn’t align with the required coverage criteria, even with a prior authorization, it may not be approved.

Additionally, starting in January 2025, some insurance plans will no longer cover medications like Zepbound or Wegovy for obesity alone, making it more challenging to get these treatments covered under certain plans.

So, what can you do if you’re facing these challenges?

  1. Talk to your employer: If you find that your medication is no longer covered or the coverage is limited, it may be helpful to ask your employer about the available options or if there’s anything that can be done to improve coverage.
  2. Work with your healthcare provider: Your doctor or healthcare team can help explore alternative treatment options and lifestyle modifications that may be beneficial in reaching your weight management goals. Together, you can find a plan that works for you.
  3. Check for manufacturer assistance programs: Many pharmaceutical companies offer discount programs or coupons to help offset the cost of medications. If you’re able to pay out-of-pocket, it might be worth exploring the cost of the medication without insurance, though be aware that these payments won’t apply toward your deductible.
  4. Advocate for change: If you’re facing difficulties with your insurance coverage, consider reaching out to your congressperson or state representatives to share your concerns. They are there to represent you, and they may be able to assist in advocating for changes or improvements in the system.

Remember, you’re not alone in this process, and we are all working together to find the best solutions for your health and well-being. Don’t get discouraged – there are resources available to help, and your healthcare team is here to support you every step of the way.

Dr. Ariel Warden-Jarrett on Good Day DC to Discuss Flu and Cold Prevention

Dr. Ariel Warden-Jarrett Featured on Good Day DC to Discuss Flu and Cold Prevention

Dr. Ariel Warden-Jarrett from MPCP’s Bowie office joined Fox 5 DC to share expert tips to avoid cold and flu this fall—just in time for the holidays!

Catch the full segment from Good Day DC with Steven Chenevey and learn how simple lifestyle changes and proactive health habits can keep you feeling your best all season long.

Watch here: https://www.fox5dc.com/video/1547202

Protect Your Vision: Understanding and Managing Diabetic Retinopathy

What is Diabetic Retinopathy?

Diabetic retinopathy is a serious eye condition that can lead to vision loss and blindness in people with diabetes. It damages blood vessels in the retina, the light-sensitive layer of tissue at the back of the eye. As high blood sugar levels cause these blood vessels to swell, leak, or become blocked, vision may be disrupted, often without noticeable symptoms until significant damage has occurred.

Why Annual Eye Screenings Are Crucial

Diabetic retinopathy often shows no symptoms in its early stages. By the time vision changes occur, the disease may be advanced. Comprehensive, yearly dilated eye exams are essential for early detection and treatment, helping to prevent or slow disease progression​.

The Stages of Diabetic Retinopathy

Stage 1: Non-Proliferative Diabetic Retinopathy (NPDR)

  • Early Stage: Many people with diabetes experience this stage, which occurs when tiny blood vessels in the retina leak and cause swelling.
  • Macular Edema: If the macula (the part of the retina responsible for central vision) swells, it can lead to vision loss. This is the most common cause of vision problems in diabetic patients​.

Stage 2: Proliferative Diabetic Retinopathy (PDR)

    • Advanced Stage: The retina starts to grow new, fragile blood vessels.
    • Vision Risks: These new vessels often bleed into the vitreous (gel-like center of the eye), leading to floaters or even total vision obstruction​.

Risk Factors for Diabetic Retinopathy

Anyone with diabetes—Type 1, Type 2, or gestational—can develop diabetic retinopathy. Risk factors include:

  • Duration of Diabetes: The longer you have diabetes, the greater your risk
  • Uncontrolled Blood Sugar: High levels over time increase complications
  • High Blood Pressure & Cholesterol: These can exacerbate the damage to blood vessels
  • Pregnancy: Gestational diabetes increases risk
  • Tobacco Use: Smoking accelerates disease progression​

Manage Your Diabetes to Lower Risk

Effective diabetes management can reduce your risk of developing or worsening retinopathy:

  • Stay Active: Regular exercise can help control blood sugar
  • Eat a Balanced Diet: Focus on fruits, vegetables, whole grains, and lean proteins
  • Take Prescribed Medications: Follow your doctor’s guidance for insulin or other treatments​

Take Charge of Your Vision Health

Annual diabetic retinopathy screenings are a key component of diabetes care, offering early detection of eye changes before symptoms arise. This simple, painless process includes administering eye drops to dilate your pupils and allowing your doctor to examine the retina for signs of leaking or abnormal blood vessels. Routine screenings can prevent vision loss through timely intervention, making them a vital part of managing your diabetes.

Convenient Screenings at MPCP

Maryland Primary Care Physicians (MPCP) offers in-office diabetic retinopathy screenings, making it easier to integrate proactive eye care into your diabetes management. Our approach provides:

  • Convenience: No need for separate appointments at external clinics.
  • Comprehensive Care: Screenings are seamlessly incorporated into our patient-centered diabetes care plan.
  • Proactive Health Monitoring: Detecting potential complications early allows for personalized care tailored to your needs.

Take control of your eye health today. Visit your patient portal to schedule your diabetic retinopathy screening at MPCP and protect your vision with compassionate, coordinated care designed to support your overall wellness. 

 

Maryland Primary Care Physicians (MPCP) and Physicians Management Group (PMG) Appoint Kelly Cavallio as New CEO

Maryland Primary Care Physicians (MPCP) and Physicians Management Group (PMG) Appoint Kelly Cavallio as New CEO

Experienced Healthcare Leader Brings Fresh Vision for Patient-Centered Care and Innovation

Annapolis, MD – Maryland Primary Care Physicians (MPCP) and Physicians Management Group (PMG), a prominent primary care provider across Maryland, are pleased to announce the appointment of Kelly Cavallio as Chief Executive Officer. With nearly 30 years of healthcare leadership experience, Cavallio brings a fresh vision for integrating technology with personalized, patient-first care. 

Cavallio’s approach aligns with MPCP and PMG’s dedication to empathy and excellence, positioning her as an ideal leader to drive the organization’s expanding network into the future.

“I’m excited to join Maryland Primary Care Physicians and Physicians Management Group, an organization that shares my commitment to compassionate, personalized care,” said Cavallio. “The future of healthcare demands innovation—using advanced technology to improve patient outcomes and accessibility. I look forward to expanding telemedicine, enhancing appointment systems, and elevating the patient experience with the same strategies that transformed care at Johns Hopkins. Together, we will continue MPCP and PMG’s legacy of compassionate care while driving progress toward a more efficient, patient-centered future.”

A Proven Leader in Healthcare Innovation

Cavallio comes to MPCP and PMG from Johns Hopkins Medicine where she most recently served as Senior Administrator for Pathology and Lab Medicine. 

She led initiatives that improved operational efficiency, enhanced care, and transformed healthcare delivery through digital tools. She has a wealth of experience working across the health system in operations management, information technology, analytics, financial management, strategic planning, and capital planning. Her ability to integrate technology into healthcare will help MPCP and PMG deliver faster, more personalized care tailored to the community’s needs.

Empowering Healthcare Teams for Success

At Johns Hopkins, Cavallio’s people-first leadership reduced staff turnover and boosted team engagement. She brings a commitment to fostering a collaborative environment at MPCP and PMG, providing healthcare professionals with the resources they need to thrive.

“When healthcare professionals feel supported, the quality of care they deliver improves,” said Cavallio. “My goal is to build strong, collaborative teams that provide exceptional care to every patient.”

A New Chapter for Maryland Primary Care Physicians and Physicians Management Group

Under Cavallio’s leadership, MPCP and PMG are positioned for a new era of growth and innovation. Her proven track record and dedication to patient-centered care will drive the organization’s mission forward. As a Baltimore native, Cavallio’s deep connection to the community will further strengthen MPCP’s role in delivering compassionate, accessible care across Maryland.

About Maryland Primary Care Physicians and Physicians Management Group

Maryland Primary Care Physicians (MPCP) is a network of family doctors, and internists providing primary care services throughout Maryland. Physicians Management Group (PMG) oversees MPCP’s centralized services, including executive oversight, marketing, IT, HR, and onboarding. Together, MPCP and PMG prioritize compassionate, accessible, and quality healthcare for patients of all ages.

For further information, please contact:
Jen Scheffers at [email protected]