Services/Policies
 
 

Services

Our providers are board-certified in pediatrics, family practice, and internal medicine with extensive experience in all aspects of primary care. In addition to physicians, we have a large staff of medical assistants, administrative assistants and laboratory assistants. Our practice offers high quality comprehensive medical care to patients of all ages, with emphasis on preventive care. We perform minor skin surgeries, such as minor laceration repairs and cryotherapy, as well as treatment of acute and chronic illnesses.

Policies

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Appointments Return to Top

Call during office hours to schedule appointments. Please allow two to three weeks to schedule complete physical exams. Routine and urgent care will be provided within 24 to 48-hours.

Cancellations Return to Top

If you need to cancel your appointment, please give us 24-hour notice so that we can schedule another patient in your place.

Payment Return to Top

We require payment at the conclusion of your visit with the doctor; this includes co-payments/co-insurance payments for all insurance types, including preferred provider organizations, health maintenance organizations, and Medicare.

Insurance Information Return to Top

We participate with most major health plans. Please call our office to verify that we participate with your insurance.

Prescriptions Return to Top

Please allow 48-hours for prescription refills. Company policy is mail order prescriptions will not be faxed, mailed or called-in. Please plan ahead, as you will need to pick-up written prescriptions for all mail order plans. Please remember to allow two business days for us to process your refill request.

Referrals Return to Top

Certain insurance companies require a written referral or telephone authorization prior to any specialist service. Please contact our office 72-hours before your appointment with a specialist. We will mail you your written referrals, or you may pick them up at this office prior to the appointment.

Medical Record Releases Return to Top

Medical records of services rendered at this office remain the property of Maryland Primary Care Physicians. Should you request and/or authorize the release of copies of your medical records, you will need to sign a HIPAA compliant release to begin the process. Copies of medical records take up to thirty days to prepare.

Inclement Weather Return to Top

In the event of bad weather, please call the office to confirm that we are open before you venture out into the elements.

Phone Hours Return to Top

Our phones are open M-F 8:30AM-12:00PM and 1:00PM-4:30PM; Sat 8:30AM-12:00PM.

After Hours/Weekends Return to Top

If you have an emergent issue after normal business hours please call our office at (410) 551-0499 for specific instructions of how to take care of your after-hour needs. Our physicians rotate after-hours, weekends and holiday duty so that a doctor will always be available to you. Please know that routine prescription refills and/or narcotic refills are not authorized by after-hours care.