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Services/Policies
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Services Our providers are board-certified with extensive experience in all aspects of primary care. In addition to physicians, we have a large staff of nurse practitioners, medical assistants, administrative assistants and laboratory assistants. Our practice offers high quality comprehensive medical care to patients of all ages, including pediatrics, internal medicine, routine gynecological care and geriatrics, with emphasis on preventive care. We perform minor skin surgeries, such as biopsies, laceration repairs, cryotherapy and mole removal, as well as treatment of acute and chronic illnesses.
Policies
Appointments Return to Top
Call during office hours to schedule appointments. Routine and urgent care will be provided within 24 to 48-hours. Acute appointments are scheduled in 15-minute increments, which only allow the provider time to assess one problem with specific symptoms. If you have multiple problems, please let the receptionist know so that the appropriate amount of time can be scheduled for your visit. Depending on demand; it may take several weeks to schedule complete physical exams.
Cancellations Return to Top
We request 24-hour notice for cancellations, and a minimum of 4-hour notice to cancel same day appointments
Payment Return to Top
We require payment at the conclusion of your visit with the doctor; this includes co-payments/co-insurance payments for all insurance types, including preferred provider organizations, health maintenance organizations, and Medicare.
Insurance Information Return to Top
We participate with most major health plans. Please call our office to verify that we participate with your insurance.
Prescriptions Return to Top
Please allow 24-hour notice for prescription refills. When you need to refill a prescription, please ask your pharmacy to fax us the appropriate information at (410) 741-0865. Our practice generally calls-in refills at the end of the day. On occasion, we may require you to visit our office before refilling your medication, so we can evaluate the medicine’s efficacy. Company policy is mail order prescriptions will not be faxed, mailed or called-in. Please plan ahead, as you will need to pick-up written prescriptions for all mail order plans.
Referrals Return to Top
Certain insurance companies require a written referral prior to any specialist service. Referrals generally require the patient to be examined for the problem by a provider in our office prior to issuing. Referrals need to be picked-up; we do not mail or fax except for extenuating circumstances.
Medical Record Releases Return to Top
Medical records of services rendered at this office remain the property of Maryland Primary Care Physicians. Should you request and/or authorize the release of copies of your medical records, you will need to sign a HIPAA compliant release to begin the process. Copies of medical records take up to thirty days to prepare.
Inclement Weather Return to Top
In the event of bad weather, please call the office to confirm that we are open before you venture out into the elements.
Phone Hours Return to Top
Our phones are open Monday-Friday 8:00AM-12:00PM and 1:00PM-4:00PM
After Hours/Weekends Return to Top
If you have an emergent issue after normal business hours, please contact our office at (301) 262-5900 for specific instructions of how to take care of your after-hours needs. Our physicians rotate after-hours, weekend and holiday duty so that a doctor will always be available to you.
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